Ratings based on 102 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
93% of guests recommend
4.5 Room cleanliness
4.3 Service & staff
4.5 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Tokyo

西湖のほとりに建つ快適なホテル

Posted Nov 6, 2014
Pros: ロケーションと落ち着いた雰囲気、安定したサービス
Location: 西湖の景色は朝早起きすることをお勧めします
目の前が西湖で歩いて2分の距離です、夜、昼、朝すべての西湖の景色を堪能しまた、古い中国の人々の、この景色に対する思いを少しでも実感できる場所です。現代的には地下鉄の駅から5分程度、楼外楼という有名なレストランまでタクシーで5分程度です、部屋、サービス、朝食すべてに、満足のゆくものでした、
4 out of 5
Recommended
for Business Travelers
by Faustofrom Curitiba

Negocios

Posted Oct 26, 2014 on Hotels.com
Bom hotel e bom atendimento. Estrutura agradável e uma excelente piscina.
4 out of 5
Recommended
for Business Travelers
by Faustofrom Curitiba

hotel para negocios

Posted Oct 23, 2014 on Hotels.com
Muito bom e bem localizado. Recomendo
4 out of 5
Recommended
for Getaway With Friends
by グアンfrom 東京

繁華街にある高級ホテル

Posted Oct 15, 2014 on Hotels.com
全てにおいて平均点以上は間違いないけど、今時WiFiが有料なのは使い勝手が悪い。それなりの料金を取る訳だから、それぐらい無料サービスにして欲しい。
5 out of 5
Recommended
for Everyone
by A verified travelerfrom LONDON

GREAT LOCATION NEAR WEST LAKE

Posted Oct 10, 2014
Pros: ITS LOCATION IS ITS MAIN ATTRACTION
Cons: A LITTLE LESS RUSH TO GET YOU OUT OF THE BREAKFAST ROOM
Location: THE LAKE AND NEARBY RESTAURANTS ALTHOUGH ITS NOW A LONG WAY FROM THE NEW HANGZHOU EAST STATION
OUR SHORT STAY COINCIDED WITH THE NATIONAL HOLIDAY SO UNDERSTANDABLY HNAGZHOU WAS BUSY BUT IT DID NOT IMPACT ON THE SERVICE IN THE HOTEL
4 out of 5
Recommended
for Getaway With Friends
by Leefrom 台灣

服務要加強

Posted Sep 28, 2014 on Hotels.com
我們還在住宿期間內,櫃台竟然以為我們退房了,把我們房間給了別人,第三人就這樣闖進房間內,幸好我們人不在房內,不然就被嚇到了,還好東西也沒有少
4 out of 5
Recommended
for Business Travelers
by Lill-Annfrom Oslo

Flott hotell med god service

Posted Sep 26, 2014 on Hotels.com
Hotellet har bra service, god mat og ligger sentralt.
4 out of 5
Recommended
by huamgfrom 杭州

床很舒服

Posted Sep 18, 2014 on Hotels.com
wifi的訊號太差,根本連不上
5 out of 5
Recommended
for Couples
by YEHfrom TAIPEI

西湖畔舒適的旅店

Posted Sep 15, 2014 on Hotels.com
酒店附近遊客多,環境不是非常好,走進Hyatt才覺得到了天堂,酒店就在湖畔,可以看到湖的,很美。然而該酒店並未通知我們有夜床服務,在晚上出門回房間後,看到房間又被清理了一次,讓我們覺得有點被冒犯,但在我們反應給大堂後,該酒店有及時處理,仍讓我們能相信Hyatt的五星服務。
4 out of 5
Recommended
for Business Travelers
by A verified traveler

还不错

Posted Sep 9, 2014 on Hotels.com
位置不错 总体来说还可以