“Good location and service”

The hotel location was good for both business and shopping as well transportation in and out. The Internet service was good and the breakfast was supeurb

“Walk through History”

A great side trip attached to a visit the Expo 2010. The train service was excellent and there was always a friendly Chinese to help out with the translations. The bullet train was fast and comfortable. Taxis are inexpensive and hotel staff will always provide written Chinese instructions to the driver. English is everywhere to be seen on street signs and in the shops. Don't be surprised to have people ask to have a picture taken with them to show their friends and family. If your stuck just say in a loud voice "Does anyone speak English" and several young people will rush to take the opportunity to practice. China is a marvellous place to visit. Don't miss the opportunity if it arises.

“"very impressed"”

value for money - just a 3 star property but with excellent services

“Good place to stay”

It is the great decision to choose stay at this hotel. Good location,just by step distance to West Lake. Although couldnt view Westlake in room, but still could do city view in the evening. Everything you wanna they already presented. But room is a little bit small,but the bed is nice. Staff are very kind and helpful. To stay there would not disappointed.

“Adequate Hotel in Great Location”

The main reason to visit Hangzhou is to see West Lake, and this hotel is two blocks away. We walked all the way around, twelve miles, but there are pedicabs galore to take you partway around. The fountains are close to the hotel, and they are amazing in their choreographed patterns, be sure to see them. The hotel has an American name, Ramada, but it's a Chinese hotel, hard beds and all. We booked through Expedia at a rate that did not include breakfast, and the cost to add it was 90¥ (about $15), so we walked 2 blocks to McDonalds and had breakfast for 2, with coffee, for under 30¥. The hotel has western and Chinese restaurants. The western one was quite expensive, so we ate both nights of our stay in the Chinese one. The menu was in English a well as Chinese. We were able to select a healthy assortment of dishes for two for $11 one night, $15 the other. The quality was equivalent to a mid-level restaurant in town, but you could hear live music from the lobby below, a Chinese zither, later a grand piano. The hotel was unwilling to let us use our Ramada Guest Rewards number for points since we booked through Expedia. The room offered us opened to an enclosed atrium. Since the a/c was turned off for the season and the room was already 23 or 24 C (75 F) we had to change to a room that faced the street and had a window that we could open. The room was clean but the shower had not seen bleach in ages, and could have used some. The bed was typical Chinese, quite firm.

“Not impressed”

Booked for 3 adults only 2 beds provided had to pay extra for a put-u-up bed in a small room

“Decent Hotel, Great Location”

This hotel is located on West Lake. For the money, its one of the best deals in the area. However, the hotel is pretty old and the rooms are pretty small. Hoewever, the room I was in was clean, the beds are comfortable and the high speed internet is really good. The bathrooms are small (but clean). The Buffet breakfast is excellent.

“Good location”

An average hotel but in a good location: Modern foyer but tired rooms & passage ways. A great gymnasium!