Book your room at Shangri-La Hotel Hangzhou

Room type

Standard Room, Hill View

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Standard Room, Garden View

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Standard Room, Lake View

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Horizon, Standard Room, Hill View

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Horizon, Standard Room, Lake View

Max Occupancy: 3 guests (up to 2 children, 1 infant)

Luxury Hangzhou hotel in West Lake with indoor pool

Location

Located in West Lake, this luxury hotel is 0.1 mi (0.2 km) from Xiling Seal Engraves Society and 2.2 mi (3.6 km) from West Lake. Solitary Hill and Quyuan Park are also within 10 minutes.

Hotel Features

Along with an indoor pool, this smoke-free hotel has a health club and an outdoor tennis court. WiFi in public areas is free. Additionally, a sauna, a steam room, and a 24-hour business center are onsite.

Room Amenities

All 382 rooms feature thoughtful touches like bathrobes and slippers, plus free WiFi, free wired Internet, and LCD TVs with satellite channels. Other amenities available to guests include 24-hour room service, minibars, and separate bathtubs and showers.

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Shangri-La Hotel Hangzhou

78 Beishan Road Hangzhou Zhejiang 310007
Hotel Amenities

Hotel Amenities

In addition to an indoor pool, Shangri-La Hotel Hangzhou provides an outdoor tennis court, a health club, and a sauna. High-speed wireless Internet access is complimentary. Business-related amenities at this 4.5-star property consist of a 24-hour business center and meeting rooms. Event facilities include a conference center and conference space. For a surcharge, the property provides a roundtrip airport shuttle (available on request) and a train station pick-up service. This luxury hotel also offers a steam room, tour/ticket assistance, and barbecue grills. Concierge services and wedding services can be provided.

Shangri-La Hotel Hangzhou is a smoke-free property.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Total number of rooms - 382
  • Number of floors - 6
  • Babysitting or childcare
  • Tennis on site
  • Barbecue grill(s)
  • Complimentary newspapers in lobby
  • Conference space
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Gift shops or newsstand
  • Health club
  • ATM/banking
  • Meeting rooms
  • Multilingual staff
  • Porter/bellhop
  • Luggage storage
  • Safe-deposit box at front desk
  • Train station pickup (surcharge)
  • Sauna
  • Number of buildings/towers - 3
  • Steam room
  • Indoor pool
  • Breakfast available (surcharge)
  • Coffee/tea in lobby
  • Wedding services
  • Concierge services
  • Billiards or pool table
  • Tours/ticket assistance
  • Free Wi-Fi
  • Garden
  • Conference center
  • Outdoor tennis court
  • 24-hour business center
  • Number of meeting rooms - 16
  • Smoke-free property
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Family Friendly Amenities

Family Friendly Amenities

  • Indoor pool
  • Free Wi-Fi
  • Outdoor tennis court
  • In-room childcare (surcharge)
Internet

Internet

Available in all rooms: Free Wi-Fi , Free wired high-speed Internet

Available in some public areas: Free Wi-Fi

Room Amenities

Room Amenities

  • Hypo-allergenic bedding available
  • Complimentary newspaper
  • Air conditioning
  • Climate control
  • Blackout drapes/curtains
  • Phone
  • Minibar
  • Coffee/tea maker
  • Complimentary bottled water
  • Daily housekeeping
  • Turndown service
  • Bathrobes
  • Complimentary toiletries
  • Hair dryer
  • In-room massage available
  • Slippers
  • Separate bathtub and shower
  • In-room childcare (surcharge)
  • Satellite TV service
  • Iron/ironing board
  • In-room safe
  • Desk
  • Cribs/infant beds available
  • Free Wi-Fi
  • Room service (24 hours)
  • LCD TV
  • Free wired high-speed Internet
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Where to Eat

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning.

COFFEE GARDEN - This restaurant overlooks the garden. Reservations are required.

SHANG PALACE - This diner serves lunch and dinner. Reservations are required.

PEPPINO - This theme restaurant serves dinner only. Reservations are required.

Garden Bar - Onsite pub.

Lobby Lounge - Onsite pub.

24-hour room service is available.

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Nearby Things to Do

Nearby Things to Do

An outdoor tennis court and a health club are featured at the hotel. In addition to an indoor pool, other recreational amenities include a sauna and a steam room.

Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Bicycle rentals on site
  • Tennis on site
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Accessibility

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible path of travel
  • Accessible parking
  • In-room accessibility
  • Roll-in shower
Hotel Policies

Hotel Policies

Check-in

Check-in time starts at 2 PM

Minimum check-in age is 21

Check-out

Check-out time is noon

Payment types

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

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We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation.

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