Ratings based on 16 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
94% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.3 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Toronto

Good value hotel in this area

Posted May 14, 2015
Pros: Good for both business and leisure
Cons: Nothing
Location: Good location in Wetland, jog at that area is perfect.
Hotel located in Hangzhou wetland, near to Alibaba campus. Nice room and convenience to Xixi paradise and far from the urban. Though pool is far at the end of east wing, you have to wear pajama walk though lobby from west wing to est end, it's standard indoor pool with 25 maters. Club house is on the top, afternoon happy hour is perfect after a busy day to have a compliment drink with snacks. Highly recommended.
Comment from Hotel Management
May 23, 2015 by General Manager, Hotel Management
Dear guest, Thank you very much for your comments and recommendations. Our hotel has the outstanding environment and convenient location. We are willing to arrange the room which is closed to the fitness center for you if it is necessary on your next stay. We are also delighted to hear from you that our Sheraton club lounge is the ideal place for leisure and relaxation. Hope you can come to our hotel frequently.
4 out of 5
Recommended
for Families
by audrey yung

This traveler left a rating score only Posted Feb 22, 2015 on Hotels.com
5 out of 5
Recommended
for Couples
by WEIQUNfrom Shanghai

Excellent hotel

Posted Nov 11, 2014 on Hotels.com
Everything there was perfect. Cozy room, elegantly prepared breakfast, considerate services made you think you were lucky to cull the best choice after you mulled over a lot of neighboring hotels. I surely will come back next time to visit Xi'xi, Hangzhou.
2 out of 5
Recommended
by zhufrom 塞舍尔

一般得酒店

Posted Jun 22, 2014 on Hotels.com
房间灯光太暗,空调制冷不好而且声音很响,早餐菜品粗糙品种很少。
4 out of 5
Recommended
for Couples
by YiTongfrom Shanghai

除公眾洗手間地面不整潔, 其它地方還管理得不錯!

Posted Jun 18, 2014 on Hotels.com
環境很好、房間很舒適!
5 out of 5
Recommended
by 李文from 北京

位置不错,酒店内部环境很好

Posted May 5, 2014 on Hotels.com
酒店不愧是老牌酒店,环境、设施、服务都很好
Comment from Hotel Management
Jul 12, 2014 by Kathy Ma, Hotel Management
非常感谢您的高度评价,希望我们真诚的服务给您带去了美好的回忆。期待与您的下次相遇。来自酒店总经理马小芹的诚挚问候。
5 out of 5
Recommended
for Families
by A verified traveler

This traveler left a rating score only Posted Apr 11, 2014 on Hotels.com
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Apr 8, 2014 on Hotels.com
5 out of 5
Recommended
for Families
by Sophiafrom Hangzhou

舒适的酒店环境,风景很好,人流分散,适合度假

Posted Feb 15, 2014 on Hotels.com
舒适的酒店环境,风景很好,人流分散,适合度假。附近还有西溪天堂。 就是价格比平时贵了很多。
5 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Oct 28, 2013 on Hotels.com