Ratings based on 53 Verified Reviews
They paid and stayed. We double-checked.
4.7 Room cleanliness
4.4 Service & staff
4.7 Room comfort
4.7 Hotel condition
They paid and stayed.
for Business Travelersby A verified travelerfrom UK
Friendly and luxuriousPosted Oct 14, 2014
Pros: Friendly helpful staff, beautiful room
Location: West lake is stunning, and just about in walking distance, but taxis are plentiful and very good value!
Really a business hotel, with beautiful comfortable rooms with every attention to luxurious detail.
for Business Travelersby A verified traveler
Posted Sep 27, 2014 on Hotels.com
for Couplesby A verified traveler
Posted Sep 12, 2014 on Hotels.com
for Everyoneby Suyufrom Japan
可もなく不可もなくPosted Jun 27, 2014
for Business Travelersby klancerfrom USA
This my new go-to hotel for HangzouPosted Jun 16, 2014 on Hotels.com
This is a great hotel for business or vacation.
Recommendedby Kristinafrom Sverige
Lyxigt hotellPosted May 19, 2014 on Hotels.com
Hotell som gav en lyxig känsla. Jättefint badrum. Inte så mycket affärer och restauranger i anlslutning till hotellet.
for Familiesby Tingfrom Singapore
Great HotelPosted May 2, 2014 on Hotels.com
Walkable eateries nearby. 10 minutes drive to West Lake.
for Business Travelersby businessfrom HK
horrible experiencePosted Apr 11, 2014 on Hotels.com
the hotel itself is fine. however, they could not find the booking confirmation from hotels.com. i have to dial 2 long distance calls to make it right. That's so ridiculous that i need to pay again for a prepaid hotel!
for Everyoneby Danielfrom Montreal, QC
Outstanding Accommodations, No CaveatsPosted Apr 9, 2014
Pros: Our room was very comfortable, beautifully furnished and meticulously cleaned and maintained (as was the entire complex).
Cons: Cannot think of anything.
Location: Just a couple of minutes away from the Yellow Dragon Cave park, which, in the early morning, is a great place to watch the locals.
From the moment we arrived, we experienced nothing but excellence with helpful employees and remarkable standards that eclipsed what we had previously benchmarked as 5 star. From the highly professional and efficient front-desk staff that welcomed us, to final departure, The Dragon Hotel routinely surprised and impressed.
for Business Travelersby Wilfedfrom Tokyo
快適な室内Posted Mar 31, 2014 on Hotels.com
ホテル全体では快適と評価できる。 但し、ロビーでのコーヒー等の飲食が常識を超えて高すぎる。 コーヒー一杯、１５００円。