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Reviews of IntercityHotel Hannover

IntercityHotel Hannover
Rosenstrasse 1, Hannover, NI

Reviews

8.4

Very Good

Rating 10 - Excellent. 369 out of 1002 reviews" "
Rating 8 - Good. 473 out of 1002 reviews" "
Rating 6 - Okay. 110 out of 1002 reviews" "
Rating 4 - Poor. 28 out of 1002 reviews" "
Rating 2 - Terrible. 22 out of 1002 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2024

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We have stayed in this hotel at least 4 times (most recently Nov/Dec 23) and it is in an excellent location and area near the Hauptbahnhof and the main shopping area. It is in very easy walking distance to all the Weihnachtsmarkt locations when there pre-Christmas. The rooms are so clean and have excellent facilities including a reasonable fridge, 43" flat screen tv, safe and now a kettle and mugs etc. for tea & coffee. The large King size double is extremely comfortable.The breakfast is excellent (17 euros) with both hot and cold, albeit we mainly have breakfast from the fridge in the room courtesy of close by Lidl or Rewe supermarkets................ We only have 2 negative comments as follows; (1) occasionally not enough staff on the reception desk to deal with new arrivals or answer queries from existing clients quickly enough and (2) On all our visits (in winter) particularly when very cold, there has been quite a draft of cold air from windows, however this intermittent issue does not outweigh the advantages of staying at this hotel. We really like it; very good Germanic cleanliness and attention to detail. Phil & Linda Ratcliffe
Stayed 12 nights in Nov 2023

2/10 Terrible

Frauke

Stayed 2 nights in Nov 2023

6/10 Okay

Pamela

Stayed 1 night in Nov 2023

10/10 Excellent

sadije

Stayed 2 nights in Oct 2023

10/10 Excellent

Tigran, federal way

Stayed 5 nights in Sep 2023

10/10 Excellent

Jonathan

Stayed 9 nights in Oct 2023

4/10 Poor

Anja

Business traveler, Traveled with partner
Disliked: Staff & service
Die Lage des Hotels in der Nähe des Bahnhofs ist perfekt, alles andere kann ich nicht unbedingt empfehlen fuer den Preis: Die Zimmer sind sehr klein, unser Fernseher war nicht funktionsfähig (ein Problem mit der Antenne(. Als es regnete waren keine Regenschirme fuer die Hotelgäste verfügbar. Die Badezimmertuer in unserem Zimmer schloss nicht richtig. Als ich Aends um eine neue Packung Kleenex an der Rezeption bat (in unserem Bad waren keine mehr da und wurden nicht aufgefüllt), sagte man mir man würde sie gleich bringen. Nichts geschehen, erst am anderen Tag mit der Zimmerreinigung.
Stayed 3 nights in Oct 2023

10/10 Excellent

George

Liked: Cleanliness, staff & service, property conditions & facilities
Good choice for me
Everything went very well and the staff was very helpful. The location is great near the train station. I will definitely plan on staying again on my next trip to Hannover.
Stayed 1 night in Oct 2023

2/10 Terrible

Elvin

Disliked: Property conditions & facilities
Do not like it at all.
Stayed 1 night in Sep 2023

10/10 Excellent

Anders

Stayed 1 night in Sep 2023

10/10 Excellent

Chin Ying

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel GREAT. Hotels.com WORST ever
Excellent hotel. Nice city for stopover from Frankfurt to Hamburg. Big smile and warm welcome by hotel staff. Book this hotel. Just not through hotels.com as this platform could not handle dispute with individual hotel properly and justly.
Stayed 1 night in Sep 2023

10/10 Excellent

Alan

Stayed 1 night in Sep 2023

10/10 Excellent

ilhan

Stayed 1 night in Aug 2023

10/10 Excellent

Stephen

Stayed 1 night in Aug 2023

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly situated near the railway station. I would have liked coffee making facilities in the room. Loved the bed, very comfy
Stayed 3 nights in Aug 2023

10/10 Excellent

Anders

Stayed 1 night in Jul 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023

10/10 Excellent

Fethi

Stayed 5 nights in Jul 2023

10/10 Excellent

EUNHEE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
역에서 아주 가까운 호텔
역에서 가까워 이동하기 편리했어요. 인터시티 호텔이 철로 건너편에도 있어 다시 역으로 들어가서 찾아갔네요. 3박을 하는 동안 2일동안 1층 바를 열지 않아 불편했던 것 빼고는 다 좋았어요.
Stayed 3 nights in Jun 2023

10/10 Excellent

Edgar

Stayed 1 night in Jun 2023

6/10 Okay

Anja

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
In general it is a great hotel and the location is perfect. Only the staff at the front desk need to be trained better. They didn’t know how to adjust the air condition for example. All in all a hotel I would recommend.
Stayed 1 night in Jun 2023

6/10 Okay

Andrew

Traveled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
A Disappointment
There were several problems with the hotel detracted from our stay. When we arrived, the hotel had us listed for only one person, although the booking was for two. When we got to the room, the bed had only one pillow and the AC did not work. We were switched to another room. In that room, both the sink and shower soap dispensers were empty. We notified the understaffed front desk (we never saw more than one person there) and later found in our room one uninstalled soap dispenser, lying on its side. On the plus side, the bathroom was recently renovated and looked excellent. The room probably needs updating. The location is very convenient to the train station. All in all, a disappointment for an Intercity Hotel
Stayed 1 night in Jun 2023

8/10 Good

HIU YEE ELSIE

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business trip 1night stayover at Hannover
Very close to main train station and main street, v convenient choice for short stay.
Stayed 1 night in May 2023

10/10 Excellent

HIU YEE ELSIE

Stayed 1 night in May 2023

10/10 Excellent

Volker

Stayed 1 night in May 2023

8/10 Good

David

Hotel was very clean and comfy bed. No Tea/Coffee making facilities though. Nice little bar area but drinks only. One minute walk to the central train station and very easy walking distance to other shops, bars and restaurants. If your only needing a hotel to sleep in, then this is ideal. If you’re looking for comfort and lots of hotel amenities, then perhaps it’s not ideal.
Stayed 4 nights in May 2023

10/10 Excellent

ROSECLER

Stayed 2 nights in May 2023

8/10 Good

Philip

Stayed 2 nights in May 2023

8/10 Good

Tuan

Stayed 1 night in May 2023

8/10 Good

Thomas

Stayed 1 night in May 2023

8/10 Good

Yi-Chun

Stayed 1 night in Apr 2023

6/10 Okay

Göran

Stayed 5 nights in Mar 2023

10/10 Excellent

Akito

Stayed 5 nights in Mar 2023

10/10 Excellent

ANIL

Stayed 3 nights in Mar 2023

4/10 Poor

Anja

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The staff I had to deal with was very unfriendly. Other than that great location!
Stayed 2 nights in Mar 2023

8/10 Good

Marko

Liked: Staff & service, amenities, property conditions & facilities
Location is great
Stayed 2 nights in Feb 2023

10/10 Excellent

lynn

Stayed 1 night in Feb 2023

10/10 Excellent

Fethi

Stayed 1 night in Feb 2023

8/10 Good

Sarah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sauberes Hotel leider ohne direkte Parkplatze
Das Hotel an sich ist sehr schön und sauber. Auch die Betten sind bequem und das Frühstück lecker. Nur habe ich ein Problem als allein reisende Frau muss man in ein Parkhaus das nicht direkt mit dem Hotel verbunden ist und somit musste ich mitten in der Nacht durch die Stadt ca 5 min laufen. War etwas unangenehm. Also als allein reisende Frau würde ich es nicht empfehlen aber als Paar oder in einer Gruppe sehr zu empfehlen
Stayed 1 night in Feb 2023

8/10 Good

JOERN

Stayed 1 night in Jan 2023

4/10 Poor

DONG JUN

Stayed 5 nights in Jan 2023

10/10 Excellent

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Dec 2022

6/10 Okay

Deborah

Stayed 1 night in Dec 2022

10/10 Excellent

Anja

Stayed 2 nights in Dec 2022

10/10 Excellent

HYEON SEOK

Stayed 5 nights in Nov 2022

2/10 Terrible

ahmed, Cairo

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
i don,t found my reserved room when i checked in .. i reserved business plus room 25 sq m but they gave me business room 18 sq m , i looked to fiend any manager to speak with him but there was no manager , there was a nice guy in the reservation desk his name Mohammed from tunisia he try help me as much as he can but he failed give me the room i paied for it . at the end after three nights he refunded a part of money which is not fare but i stayed in a room i don,t liked at all fo four nights
Stayed 4 nights in Oct 2022

8/10 Good

Florian stefan

Stayed 1 night in Oct 2022

10/10 Excellent

SUNHAENG

Stayed 1 night in Oct 2022

8/10 Good

Anni Reinholdt

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2022