Deluxe Single Room, 1 Single Bed | Hypo-allergenic bedding, minibar, in-room safe, desk
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Reviews of Kastens Hotel Luisenhof

5 out of 5
Kastens Hotel Luisenhof
Luisenstrasse 1-3, Hannover, NI

Reviews

9.0

Wonderful

Rating 10 - Excellent. 338 out of 552 reviews" "
Rating 8 - Good. 152 out of 552 reviews" "
Rating 6 - Okay. 45 out of 552 reviews" "
Rating 4 - Poor. 12 out of 552 reviews" "
Rating 2 - Terrible. 5 out of 552 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Kornelia, Staatsburg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Apr 2024

6/10 Okay

Ka Man

Business traveler
Liked: Amenities
Disliked: Property conditions & facilities
The hotel has some charm but looks run down and not in great condition; the reception rushed through check in and did not explain anything about the facility. Location is great, close to shops and the train station.
Stayed 1 night in Mar 2024

10/10 Excellent

Meshal, MANAMA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JUST perfect
Stayed 3 nights in Feb 2024

10/10 Excellent

Manon

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Roger
Sweet little hotel, convenient to the HBF
Stayed 2 nights in Oct 2023

8/10 Good

Gabriele

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Good location. Hotel staff were pleasant and room was okay.
Stayed 3 nights in May 2023

8/10 Good

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022

10/10 Excellent

Sean

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2022

8/10 Good

Kenan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall was great experience. Convenient location.
Stayed 4 nights in Aug 2022

10/10 Excellent

Justin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, very clean, spacious, and staff was very friendly and very helpful.
Stayed 1 night in Aug 2022

10/10 Excellent

Nicholas

Stayed 1 night in Aug 2022

10/10 Excellent

humaid

Stayed 1 night in Aug 2022

10/10 Excellent

Ted, Atlanta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb hotel close to train station and old town.
Stayed 1 night in Jul 2022

10/10 Excellent

william

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Elegant and Friendly
Traveling from Amsterdam to Berlin, I had to make an overnight stay in Hannover, and I feared not being close to the train station so I chose Kastens Hotel Luisenhof. Great choice. Not only was it close to the train station, but I enjoyed the area. Lots of restaurant choices and window shopping. I wish I could have stayed longer. Next time! The staff was very friendly and inviting and spoke English (I apologize for speaking little to NO German. I knew 'bitte' and 'dankeschon'--I hope they appreciated it). My room did not overlook the street, which I didn't mind incase there was lots of street activity. My room/bath was spacious (for one person), and the bed, though slightly larger than a twin, was comfortable. I slept well. I looked, but did not ever find an ice maker. Bummer. Overall, a very pleasant stay!
Stayed 1 night in May 2022

10/10 Excellent

issa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It is nice place ner the center
Stayed 2 nights in Jun 2022

10/10 Excellent

Jonathan

Stayed 1 night in Jun 2022

6/10 Okay

Levon

Stayed 2 nights in Dec 2021

10/10 Excellent

William

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Travel to hannover germany
Cleanliness was wonderful Room are spacious Very good welcome at the reception
Stayed 1 night in Dec 2021

10/10 Excellent

Aryeh

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Extraordinary
Many times, when reviewing hotels, the total score is 5/5 despite some minor discomforts, to which, sometimes, only a frequent traveler some as myself would notice. I must say that this hotel exceeded all my expectations. The almost too kind staff, the cozy lobby, the spacious and well-designed deluxe room, the spotless cleanliness, the great amenities, everything was simply remarkable!
Bathroom
Deluxe Room
Stayed 2 nights in Dec 2021

10/10 Excellent

Taisiia, Ballers Illes

Liked: Cleanliness, staff & service
Stayed 6 nights in Nov 2021

10/10 Excellent

Sara, from NYC

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel, great service, modern room. We got the spa (steam room, dry sauna, showers) to ourselves. No one else was there, which is an extraordinary luxury at the time of COVID. Location can't be more central. Hannover Hauptbahnhof, unlike most big German cities (Berlin, Munich, Frankfurt, etc), is a lively, popular place for locals to hang out, get a drink, shop, etc. The hotel is only a few hundred meters away. We enjoyed the breakfast buffet every morning. All in all a great stay.
Stayed 3 nights in Aug 2020

8/10 Good

Hans Jakob

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jun 2020

10/10 Excellent

Tim&Laura, Edmonton

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent proximity to restaurants, entertainment & shopping. Friendly, attentive staff.
Stayed 2 nights in Mar 2020

10/10 Excellent

Laura&Tim, Edmonton

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location to walk to old city district including theatre, restaurants, shopping and entertainment. The 5 star hotel provides everything you need for a relaxing, comfortable stay.
Stayed 2 nights in Mar 2020

10/10 Excellent

Yaniv

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2020

10/10 Excellent

Ulf

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Unusually good hotel
Located less than 300 m from the Central Station and 200 m from the Kröpcke square this hotel has an almost perfect location. The hotel is old (1856) with some parts still in the old charming style, but with rooms renovated in modern style. I had a "superior room" which was large (25 m2) and equipped with everything I needed, such as writing desk, minibar and a large bathroom. Quiet and with functioning AC also in winter (which is unusual). The hotel's Mary restaurant is of gourmet type.
Stayed 3 nights in Feb 2020

10/10 Excellent

Diego

Stayed 3 nights in Feb 2020

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, staff & service
Disliked: Room comfort
I expected more
Checkin was very nice and staff was friendly and professional. However, I was quite underwhelmed that the room was not really spacious: The bathroom door opened against the toilet and the bathroom felt rather cramped. Walking out of the bathroom I had to be careful not to walk into the TV which overlapped with the door frame. There was construction work going on on my floor as well. At one point in the evening the cleaner walked into my room unannounced and found me perplexed in my bathrobe - the only thing she said was that they wanted to check if everything was alright?! At 7pm... I heard them do it at the next room as well. Because here comes the part that really annoyed me: The walls were paper thin. I was forced to not only hear full conversations from the neighbouring room but also their really loud intercourse throughout the night. Other annoyances: Use of sauna only against an extra charge and very expensive breakfast option only. Given the great rating and price I really expected more - but to stay fair likely there are also more beautiful rooms available for a higher price.
Stayed 1 night in Feb 2020

4/10 Poor

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service, room comfort
Stayed 4 nights in Jan 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always excellent, room was a little small, but acceptable.
Stayed 2 nights in Dec 2019

10/10 Excellent

YK, Doh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A discovery! Wonderful hotel, original in Al it's details. In the heart of the city. No1 in the city!
Stayed 1 night in Dec 2019

10/10 Excellent

kefei

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019

8/10 Good

Rainer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic
Great hotel. Great location. Wonderful staff.
Stayed 5 nights in Oct 2019

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Upscale appointments. Wood closets. Fine wood furniture. Linens and towels high quality. Gourmet restaurant for fine dining. Staff could not be more helpful and friendly. Only drawback for us was the multi shower head bath. Something more simple might be more comfortable. Others may have the opposite view of the shower...
Stayed 1 night in Oct 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Property - Affordable Luxury
Very fine hotel in an excellent and safe location - close to central train station, shopping, eateries, etc. Kind and helpful staff. I was in a renovated room - comfortable bed, modern bathroom with nice amenities, fridge, bathrobe, slippers and was quiet. My single room was small, but fine for just an overnight stay. Wished there had been a water kettle in room.Gourmet restaurant on site. parking available. Thought it was a very nice accomodation for the relatively low price I paid. Would definitely stay here again when in Hannover.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel e verá good located in the Hannover centre,
Stayed 2 nights in Jul 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food ay the restaurant is amazing and the calmness of the place I treasured.
Stayed 5 nights in Jul 2019

8/10 Good

Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms. Clean. Very comfortable. Very polite and helpful staff. Very good and comprehensive breakfast menu.
Stayed 1 night in May 2019

10/10 Excellent

Matthew, New Jersey, US

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in center near main train station. Rooms have good sound proofing— quiet & restful hotel close to shopping and night life.
Stayed 3 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Apr 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2019

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Feb 2019

10/10 Excellent

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, very central in Hannover plus walking distance to many shops
Stayed 2 nights in Feb 2019

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2019