Ratings based on 79 Verified Reviews
They paid and stayed. We double-checked.
4.8 Room cleanliness
4.6 Service & staff
4.5 Room comfort
4.7 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler
Very Close to Mitte City Centre,Posted Mar 13, 2014
Pros: Expedia Website
room Facilities were very accommodating, although the there were not enough international channels on the TV, when requested the hotel staff for a spare HDMI cable they did not have any. The location is extremely close to the city centre a walk through a small park and you're there.. The Internet is free but the speed is limited I recommend upgrading if you would like unrestricted internet access.
Jan 18, 2014
Dear Mercure-Guest, thanks a lot for your warm review of your stay in our hotel. We have nearly 70 different channels available, we are sorry if you did not find the one you preferred. We look forward to your next stay! Best regards, Stefanie Hartke Online Reputation Manager
for Everyoneby terry from g
SuperbPosted Feb 25, 2014
I was delighted with this hotel and extremely happy that even though the staff knew i was english,because i volunteed german in speaking they continued to speak to me in german
Jan 6, 2014
Dear Terry, thanks for taking the time to share your experience with us. It is our passion to handle every guests wish individually. We are looking forward welcoming you next time again! Best regards Stefanie Hartke Online Reputation Manager
for Everyoneby Slimfrank
The point where value for money meets prestigePosted Feb 12, 2014
Good hotel. Good Price. Good location. Bilingual staff. No negative to note on my weekend stay :)
for Business Travelersby T.H. from London
Comfortable but a little out of the wayPosted Dec 16, 2013
Pros: Room very comfortable, spacious and well heated with great shower. Nice bar.
Cons: Wi-fi is not free. Also, to use the room telephone requires advance credit card registration.
Location: Area quiet and seems safe enough but is separated from city center by ringroad and park so can be hard to negotiate especially in darkness.
for Everyoneby A verified traveler
Posted Nov 10, 2013
Location: Walking distance from the centre of town
Incredibly friendly helpful staff. Nice hot showers. Restaurant next door is excellent!
for Everyoneby Perseus from Christchurch, NZ
Very pleasant hotelPosted Oct 11, 2013
Pros: I felt very relaxed and comfortable.
Location: A short trip and you have a wide variety of tourist spots, the historic city buildings, the art gallery and museums all within easy walking distance.
I was given a very comfortable, quiet room. I had no problems with my room. Breakfast was excellent. The underground is just a few minutes away, but one can walk into the central city in 20 min or 15 minutes to the main train station with luggage. Staff were great - one was a fan of my local rugby club, the Crusaders!
for Everyoneby Mary and Philip from Plymouth, UK
Excellent central hotel for visitorsPosted Aug 11, 2013
Pros: Powerpoints in the bedroom very convenient as well as use of the safe in the room.
Cons: There is nothing to mention in this category - we have no complaints
Location: Although in a central location and being near a park it is very quiet.
We were visiting Hannover for the first time and chose your hotel as it was central. We were very happy with our stay - our room was a good size and very comfortable. The staff were helpful and when asked gave us advice of where to visit. The dining room and breakfast choices were excellent and we had a nice evening meal as well. We would recommend the hotel to anyone visiting your lovely city.
Recommendedby City break from Uk
Posted Jul 21, 2013 on Hotels.com
for Couplesby Trish from UK
Friendly staffPosted Jul 10, 2013
Location: Very central to Hannover centre ideal location
The staff were very attentive and spoke fantastic English which was a bonus. Would recommend this hotel.
for Everyoneby Ron from Marlow, Buckinghamshire SL7, UK
great hotelPosted May 28, 2013
Pros: Staff spoke English which made things easier!
Cons: No negative points
Location: Quiet location but near centre
Ideal hotel for our short stay. Did not eat breakfast but all other services of a high standard. Would stay here again.