Ratings based on 12 Verified Reviews
They paid and stayed. We double-checked.
4.3 Room cleanliness
4.5 Service & staff
4.3 Room comfort
4.5 Hotel condition
They paid and stayed.
for Everyoneby A verified traveler from london
good hotel, staff and parkingPosted Jul 12, 2014
Pros: good, friendly and helpful staff the best aspect of this hotel.
Cons: give the rooms a good dusting, even in hidden areas! pizza was ok but a bit disappointing.
Location: location was easy enough to get to. can;t comment on nearby attractions as we stayed only one night.
very good welcome, probably the best i have had. the concierge said good evening mr (my name) as i approached the desk and was very welcoming offering to put in a cot for my son. i was very impressed by his warm welcome, knowing who i was before being prompted and general helpfulness, it was just what i needed after 10 hours driving! room was compact but had good facilitites and a good view. room could have been a bit cleaner as there was dust evident (e.g. on the inside of the wardrobe - i know people don't usually look there but my 18 month old son insisted on us going into the wardrobe to hide. on the inside of the door there was a noticeable amount of dust). ordered a pizza at the bar which was ok, but i would bet money that the pizza base was a frozen one. i was hoping for a base made in the hotel, with good chefs a this hotel has,they should be able to make their own pizza bases. bar staff good and attentive. same with the breakfast service staff. breakfast was good, with a chef on duty to cook omlettes to order. food on offer was what you would expect from a good german hotel, a good range of very good food.
Comment from Hotel Management
Jul 18, 2014 by Ronnie, Hotel Management
Dear Sveedy, thank you for taking the time to write about your experience. We are delighted to read that you enjoyed the stay with us. Also we have passed on your comments and concerns regarding your pizza at the bar and the cleanliness in your room to our Kitchen and to our Housekeeping department so they may address this situation with the team and ensure that we deliver outstanding service and presentation. Thank you again for your feedback and we look forward to your next visit. Best regards, Manon
for Business Travelersby cusdin from hanover
NICE !!Posted Nov 12, 2013 on Hotels.com
All great, but nothing to do outside the hotel. Unless your just there for the exhibition side of things.
for Everyoneby katy from abu dhabi
Convenient hotel away from the hussle and bustlePosted Jul 30, 2013
Pros: Quiet and clean. Close to the train station from where you are taken to the heart of the city.
Cons: We arrived in a van, which could not be parked at the hotel parking. There were signs for alternative parking, however we simply could not find it.
Location: Expo Plaza, train station with trains to the city centre.
Brand-new clean hotel with friendly and knowledgeable staff. Rooms are sizeable and clean. Breakfast was delicious with options for carnivores and vegetarians as well as sweet-tooth owners. We managed to get an early check-in which we were desperate for before heading to the arena for RW concert.
for Everyoneby GoodSob from London, UK
Great! Would definitely stay here again!Posted Jul 19, 2013
Location: A brilliant hotel if you want to break up a long journey. We drove from London to Poland and used this as a stop off.
We stayed here for one night in order to break up our long drive from London to Poland. We couldn't fault the hotel and it served it's purpose. The staff were friendly, the room was clean and the food was good. It was in a brilliant location for us. We would stay again.
for Otherby Joy from Nottingham, United Kingdom
Perfect for the TUI ArenaPosted Jun 5, 2010
Me and my daughter stayed here two nights for the Green Day concert at the TUI Arena and overall we were quite pleased - the hotel is literally right next to the arena and arena car park. However the details for the hotel say that there is an airport shuttle bus and there definitely isn't - we had to get a taxi from the airport to hotel that cost about 50 euro each way which we weren't prepared for at all as we hadn't thought about the details being wrong. The hotel was perfect for what we wanted it for but the area around was completely deserted with only one small supermarket at a local petrol station open and there was a severe lack of things to do while we were waiting for the concert. The Expo Plaza looks like it is really quite abandoned and empty. Drinks in the hotel were very expensive but food was reasonable and was very good quality. Breakfast buffet was great and very reasonable. Would definitely stay here again for a concert at the TUI Arena, but despite how pleased I was with the hotel itself and staff, if I wanted to explore Hannover I would find somewhere much closer to the city centre.
Recommendedby A verified traveler from London
FantasticPosted Jun 2, 2010 on Hotels.com
Fantastic Stay. The hotel was very quiet given I stayed on the night of a huge concert :) Staff were efficient and very friendly, room was clean with a nice comfy bed. Buffet breakfast was very nice too. Would definitely recommend this hotel.
Recommendedby A verified traveler from Fremont
Pleasant SurprisePosted May 5, 2009 on Hotels.com
Past reviews were limited and the price was too good to be true during the Hannover Fair, so I wasn't expecting too much. The hotel is an ideal location for the Fair (with an overpass -- short walk to the West entrance), the rooms were excellent -- very comfortable and stylish. The restaurant had a limited menu.
Recommendedby A verified traveler
Best stay so far in a hotel in GermanyPosted Mar 13, 2008
The service at the hotel was outstanding. The food was excellent and overall a hotel to be recommended.
Recommendedby A verified traveler from N Wales
Good forthe MessePosted Oct 15, 2007 on Hotels.com
If you are attending a show at the Messe this hotel is excellent. It is some way out of the city centre so not so good if you want to visit the city.
Recommendedby A verified traveler from Oxford
ReviewPosted May 28, 2007
This hotel was exactly where we needed it although not in the city center. It is right next to a train station so very easy access. Very clean and professional staff!