Ratings based on 13 Verified Reviews
They paid and stayed. We double-checked.
4.2 Room cleanliness
4.5 Service & staff
3.8 Room comfort
4.1 Hotel condition
They paid and stayed.
for Business Travelersby A verified traveler
Needs updating.Posted Jul 2, 2013 on Hotels.com
Nice team, but poor quality of rooms. Street noises loud but also internal from staff and other guests. Breakfast poor and in another cafe two doors down.
for Everyoneby Kris from Highton VIC, Australia
Small hotel in a great positionPosted Jun 6, 2013
Cons: Lift was broken and our room was on 4th floor
Location: In a small street in old quarter very central to restaurants shopping and lake.
This small hotel is in a great position close to the lake and shopping and the water puppets. The street is active but not noisy. Breakfast is served in the restaurant a few doors down with room service if requested. The staff are very friendly and go out of their way to make you welcome.
for Everyoneby A verified traveler
Small but nice hotel to stayPosted May 14, 2013
nearby by the lake and shopping center, quite and nice place to stay
for Everyoneby Ian & Sue from UK
Great little boutique hotel.Posted May 8, 2013
Pros: Laptop in your room
Very friendly local staff who were enthusiastic and welcoming. Excellent location in a quiet street right next to the Old Quarter. All the amenities you might need, including a laptop with wifi connection in your room. The inclusive breakfast was taken in the Artisan Cafe next door and included the famous Pho Bo (noodles and beef) on the menu.
for Familiesby Joe
Best location & Excellent ServicesPosted Jan 12, 2013 on Hotels.com
located on a quiet street but near everything in the old quarter. Staff and services are great. Breakfast is simple but delightful.
Not Recommendedby A verified traveler from Northampton
Perfect location, great service, great price!Posted Mar 30, 2012 on Hotels.com
Can't argue with the price, location, service and amenities so this hotel! The service at the hotel was excellent - really can't say anything but good things about all the staff. We were given a lovely fruit platter and some snacks to welcome us, which was pleasant.
Not Recommendedby A verified traveler from Australia
Not an honest hotelPosted Feb 21, 2012 on Hotels.com
Recently stayed at this hotel for a night before and after a trip to halong bay. Our initial opinion of this hotel was that it was resonable for a short stay. The hotel is in a good location, with a couple of nice restaurants & the lake nearby. The rooms and bathroom are adequate and clean and tidy. Breakfast was standard for Vietnam. Due to the noise from construction across the road our first night was a sleepless one. On return from our trip to halong we explained this problem & the friendly & helpful lady working in reception immediately moved us to a higher room, which was much quieter. It wasn't until we asked to the hotel to book us a taxi to the airport that we had problems. We were told by staff that it would cost $18. This sounded expensive to us so we rechecked with them 3 times only to be reassured that was the price. The next morning at 6.30 we went downstairs for checkout to find the staff asleep across the lobby floor. When they finally woke to help us we were given a bill for the night (which we had already paid for) and for the $18 for the taxi. By instinct we told them we would be paying the taxi driver & not them. When the taxi arrived & we got in the car we found a big sign on the window saying taxi fares to the airport were capped at $9. At this point we also saw the man from reception exchanging money with the taxi driver in the rear view mirror. When we questioned the matter the man from the hotel sheepishly went inside & we were left to argue the fare with the taxi driver. Although there are lots of ppl who will misinform you on holiday you expect your hotel to be the one place you can trust. If you want honest advice on your holiday I would not recommend this hotel to anyone.
Recommendedby A verified traveler from Nebraska USA
Great StayPosted Feb 14, 2012 on Hotels.com
Under new ownership, staff is very responsive to any needs. Left my coat in lobby when checking out and they sent one of the bell men after the taxi to catch us with my coat on a motorcycle. Would stay there again when traveling through Vietnam
Not Recommendedby A verified traveler from Bangkok
Posted Jan 5, 2012 on Hotels.com
Room is dirty, especially floor
Recommendedby A verified traveler from Queensland AU
Golden Sunrise HolidayPosted Oct 19, 2011 on Hotels.com
Great location, great rooms, great staff ,great value for money.We will stay here again. top tip--- book everything you can through the hotel, these people are not greedy like some places.