Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
4.2 Room cleanliness
4.0 Service & staff
4.2 Room comfort
3.5 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by A verified traveler

Pretty good

Posted Feb 28, 2014
We werent very happy with the bathroom but besides that was a good stay. The highlight was the staff who were probably the best we came across in Vietnam.
5 out of 5
for Getaway With Friends
by Lorence from USA

Beautiful room and great staff

Posted Nov 28, 2013 on Hotels.com
We stayed here 5days, 4 nights and we absolutely enjoy it. The staffs are sooooooo niceeeeee with the best service. We didnt want to leave and make sure we will come back. We want to stay here at least 1 week next time. The room and the type look like the countryside in the South of VietNam. The room was cleaned everyday.
2 out of 5
by Robert

Posted Jan 16, 2013 on Hotels.com
The staff was nice, my room was clean and the hotel is in a great location. My biggest complaint was that upon checkout, after having paid in full on hotels.com, they charged me for my full stay. I pointed out that I had paid in full, but they claimed that was just a deposit. They also offer travel arrangements to other destinations in Vietnam (Ha Long Bay excursions, train tickets, etc.) but the manager was very pushy about his services. While I enjoyed my stay in Hanoi, based on my experience I wouldn't stay here again and would recommend avoiding this hotel.
4 out of 5
for Families
by Andrew

Friendly people and great location

Posted Jul 26, 2012 on Hotels.com
We had a large room with 2 double beds which suited our family needs perfectly. Staff were very friendly.