Ratings based on 40 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
98% of guests recommend
4.2 Room cleanliness
4.1 Service & staff
4.0 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by A verified traveler

最上階は良い。

Posted Jan 26, 2015 on Hotels.com
今回は最上階のDOMEに泊まりました。景色も良くリラックス出来満足しました。朝食のフォーも美味しかった。ただ温水の給水がすぐ冷水に変わってしまい不満であった。次にまた行きますからなんとかしておいて下さいね、
3 out of 5
Recommended
for Couples
by Johnfrom Sydney

Great location

Posted Jan 13, 2015 on Hotels.com
Great location. On the edge of the old quarter and French quarter. The room is quite small. The reception staff were quite helpful upon arrival when we discovered ants under the fruit bowl provided. Usual breakfast and as with most Vietnam hotels, best to sample the local cuisine out and about for a more interesting experience.
5 out of 5
Recommended
for Families
by ATSUHIKOfrom 愛知県小牧市

お気に入りのホテル

Posted Jan 3, 2015 on Hotels.com
ロケーション良し。スタッフ皆感じよく親切であった。近くにある Church Butique Hotelを全て見学したが 私はここが一番すきです。
3 out of 5
Recommended
for Everyone
by A verified travelerfrom M

A great art of town

Posted Dec 7, 2014
Located ideally amidst restaurants, good retail, and very handy to Hoan Kiem lake and the ancient quarter
4 out of 5
Recommended
for Couples
by Jamiefrom USA

Great Stay

Posted Dec 3, 2014 on Hotels.com
When we arrived they did not have our room ready yet, as the previous customers had a late check out. The hotel front desk staff immediately insisted that they move us to one of their sister Church Hotels on Hang Gai street. We were a bit skeptical at first after reading in travel guides about this type of thing happening with taxi drivers, but it was not like that at all! The Church Hotel paid for our short taxi ride over to the sister hotel and one of their staff came with us. They helped us get checked in after insisting that the sister location was a better hotel - and it was! it was even in a better location right next to the night market. The staff was very friendly and helpful. We will absolutely stay at the Church Hotel chain again the next time we are in Hanoi!
4 out of 5
Recommended
for Personal Event
by A verified traveler

Great location, bathtubs high up and precarious

Posted Nov 25, 2014 on Hotels.com
Great hotel. Hardly any windows, so no views. And for some strange reason the bathtub is so high that it requires a step. Breakfast could use some work. Otherwise, great location and good service.
5 out of 5
Recommended
for Families
by Andrewfrom Singapore

Very impressed by everything

Posted Oct 9, 2014 on Hotels.com
Fantastic service in the heart of the Hanoi Old Town district. We would certainly recommend to others!
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Queensland

Great location close to the lake and old qtr.

Posted Sep 26, 2014
Had a great time the staff were very helpful making great suggestions for tours thank you Tina you were great. Just dont get caught with the service charges and tax . Always added to the quote for the tour and in US dollars. Not great 90 becomes 124 which is is quite a hike. Its better to be up front with the real cost
5 out of 5
Recommended
for Everyone
by A verified travelerfrom japan

Wonderful staffs

Posted Aug 21, 2014
Everything so good! Please , clean ,service, food.... We like in this hotel !! Wanna stay again when I go to Hanoi
4 out of 5
Recommended
for Everyone
by A verified traveler

Excelente ubicación

Posted Aug 11, 2014
El personal del hotel nos trato de manera magnifica. Muy eficientes