Ratings based on 14 Verified Reviews
They paid and stayed. We double-checked.
3.9 Room cleanliness
4.1 Service & staff
3.9 Room comfort
4.0 Hotel condition
They paid and stayed.
for Everyoneby the chief from london
Hotel in very good locationPosted Feb 16, 2014
Pros: We particularly liked the location and the staff were very professional indeed. We ordered a hotel car to take us to the airport, that went smoothly.
Cons: We were given a smoking room and we asked to be given another room unfortunately none were available
Location: Located right in the middle of the old town and the cathedral
We were welcomed with a drink and a wet hand towel. Lovely after a long journey. We did not need to wait to occupy our bedroom. Good breakfast and very quirky decor
for Business Travelersby deborah nguyen from newport beach
last minute let downPosted Nov 7, 2013 on Hotels.com
The location was great. The rate was fair. Everyone was nice. The room is clean and pretty. But the bed was not so comfy and the linen's thread count was on the low side. However for what I had paid it was very fair. I would recommend this to my friends and family but the last thing the staff did to me made this just another hotel in Vietnam. I booked a hotel car to the airport because the hotel's car is safer and cleaner than a taxi. After checking out the porter had put my baggages in an old taxi. I asked the front desk staff what happened. He said the hotel had a contract with the taxi company. If I wanted a taxi I would have called one. A ride is just a ride to these people. I wanted a clean new car not a smelly taxi. disappointed...
Recommendedby AB from London
In need of some TLCPosted Nov 1, 2013 on Hotels.com
Great location and surrounding area for restaurants and bars. Unfortunately you need to live with a tired hotel in need of some repair. Disappointing given its listed in some upmarket guides. Hotel re-accommodated us to another hotel in the group after we expressed our disappointment.
Recommendedby Sunshinesjm from Los Angeles, USA
Nicer stayPosted Oct 20, 2013 on Hotels.com
I definitely would stay there next time in Hanoi.
for Everyoneby Helbert from York
Great hotel in a perfect location.Posted Oct 9, 2013
The hotel is a short walk to the lake and all the main attractions. The hotel itself is very clean and modern. We couldn't have asked for anything more.
for Everyoneby Mark
Good locationPosted Aug 21, 2013
Pros: Breakfast was very good.
Location: Shopping and the lake.
Good location, close to lots of shopping and the lake
for Everyoneby Paul from London, UK
Good design hotelPosted Aug 15, 2013
Pros: comfortable beds and nice bathrooms
Location: Old quarter of Hanoi
Well situated boutique hotels with rooms well designed. The hotel is modern and in the heart of the old quarter (near the cathedral).
for Everyoneby A verified traveler
Boutique Hotel a WinnerPosted Jun 18, 2013
Pros: location, staff and comfort
Cons: no pool
Location: excellent in French Quarter within walking distance of the best shopping nad most museums
It's tiny but it's clean and comfortable and reasonably priced. So much to see in the neighbourhood and a beautiful lake and park only 2 streets away. The staff were lovely.
for Couplesby Paul from Wallagoot
Posted Jun 1, 2013 on Hotels.com
Overall an ok hotel, a little pricey for what it is ie no pool or gym at $60 a night. Also DO NOT get laundry done here we thought it was free with the hotel and were not told otherwise , and got hit for $40 for a few t-shirts etc, up the road it was $1/kg. service ok but a little bit rude. Would look around for the same priced hotel
for Shoppingby A verified traveler from Washington, DC
Best hotel experience!Posted May 13, 2013 on Hotels.com
You could not ask for a better experience than the one I had at the Church Hotel. The hotel was immaculate, the service was exceptional, the price was very reasonable, and the location was the best possible. The small size and personal attention made my stay in Hanoi tremendous. And, I enjoyed the best pho noodle soup ever for breakfast every morning. I give this hotel the highest rating possible. Thank you from a very happy female traveler from Washington, DC, USA!