Balcony view

Reviews of Conifer Boutique Hotel

3.5 out of 5
Conifer Boutique Hotel
No. 9 Ly Dao Thanh, Hoan Kiem, Hanoi

Reviews

8.6

Excellent

Rating 10 - Excellent. 129 out of 267 reviews" "
Rating 8 - Good. 97 out of 267 reviews" "
Rating 6 - Okay. 35 out of 267 reviews" "
Rating 4 - Poor. 2 out of 267 reviews" "
Rating 2 - Terrible. 4 out of 267 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Mark, Stratford, Ontario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent boutique hotel centrally located in the French Quarter of Hanoi.
Stayed 1 night in Feb 2024

10/10 Excellent

Mark, Stratford, Ontario

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent boutique hotel.
Stayed 3 nights in Feb 2024

10/10 Excellent

Michael

The hotel and location but mostly the staff.
Stayed 5 nights in Nov 2023

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel and great service. Taxi arranged by the hotel...all made very easy!
Stayed 1 night in Nov 2023

10/10 Excellent

Perry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely boutique hotel in a very convenient location. I would stay there again next time I visit Hanoi.
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul, Roscoe

Liked: Cleanliness, staff & service, property conditions & facilities
Small boutique hotel. Very modern and staff is great. Balconies are a great amenity
Stayed 2 nights in Sep 2023

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
The Conifer Boutique Hotel is the only place for min in Hanoi. This was my second time there and they did not disappoint. The staff is genuinely friendly and the facilities are comfortable and clean. Breakfast presents you with vegetable and meat options and plenty of fresh fruit. The juices are made on site. I highly recommend this hotel if you are going to Hanoi.
Stayed 14 nights in May 2023

10/10 Excellent

Beverly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly close to the Opera house which is convenient given the Opera house is a primary staging area for travel pick-up and drop off. A little noisy from traffic but quieted down at night and was not bad at all. The pastries at breakfast (croissants) were top notch! We sat at breakfast and watched them walk over fresh trays of pastries from the bakery across the street. I should have stuffed some in my pockets to eat later ;)
Stayed 2 nights in Apr 2023

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2023

10/10 Excellent

Stephen, Canberra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can’t beat the location. Right in the heart of the business and shopping district of Hanoi. Perfect for sightseeing on foot. A great little boutique hotel. I would stay there again. Ideal for single travellers.
Stayed 4 nights in Dec 2022

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2020

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good option in quiet upscale neighbourhood
We got the suite with balcony for the 3 of us (2 adults and one 6-year old who was allowed to sleep on the sofa) and had a really nice time. 8th floor overlooking a quiet street, Starbucks across the street as a bonus. Very well located near the Opera, at walking distance from the lake. Staff was super nice. Breakfast not amazing but good enough (except coffee).
Stayed 2 nights in Feb 2020

8/10 Good

Gabriella, Hastings

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and accommodating staff, really great location in the french quarter near the sites but a haven too. Good breakfast served with a smile in a little room overlooking the street, not as extensive choice as some but suited us very well.
Stayed 5 nights in Feb 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Staff pleasant. Rooms are on the small side. Location quiet. Watch out for cost of airport transfer. You are charged both ways so it is not $25 it is $55 each way. You only find out when you pay the bill.
Stayed 5 nights in Jan 2020

8/10 Good

Kristina, New York, USA

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Buffet breakfast was awesome, and their coffee/bakery goods are divine! The staff were very accommodating and friendly- their hospitality was really great. Our room was very clean, bed was really comfortable and the space was adequate for our luggage. Bathroom and AC unit may need to be updated though. Massage service was very nice, too. One thing, our room was at the end of the hall, so the layout was a little odd but still spacious.
Stayed 3 nights in Dec 2019

8/10 Good

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
Enjoyable stay, nice area not to noisey. We were able to walk to all the main areas. Room was clean and tidy. Staff are friendly and helped us organise transport on short notice. Breakfast area space is limited so we bit overcrowded trying to walk around everyone when it’s busy. However the next morning we were the only ones in th so it was fine.
Stayed 2 nights in Oct 2019
Response from Ms Tracy on Dec 13, 2019
Dear Lauren, Warmest greeting from Conifer Hotels, We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that your advises to our service. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed to our teams and this will certainly motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Hanoi . Best regards, Do Bich Hanh (Ms.) Business Director E:sm@coniferhotel.com.vn Hotline: +84 962589051

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conifer Boutique Hotel is a great place to stay in Hanoi. It is in a quiet street and feels like the south of France. Service was excellent and staff really helpful.
Stayed 2 nights in Oct 2019
Response from Ms Tracy on Dec 13, 2019
Dear The valed customer, Warmest greeting from Conifer Hotels, We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that your advises to our service. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed to our teams and this will certainly motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Hanoi . Best regards, Do Bich Hanh (Ms.) Business Director E:sm@coniferhotel.com.vn Hotline: +84 962589051

8/10 Good

Maily

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from Ms Tracy on Oct 5, 2019
Dear the Valued Partner, Warmest greeting from Conifer Hotels, We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that your advises to our service. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed to our teams and this will certainly motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Hanoi . Best regards, Do Bich Hanh (Ms.) Customer Service E:sm@coniferhotel.com.vn Hotline: +84 962589051

8/10 Good

Verified traveler

Stayed 1 night in Sep 2019
Response from Ms Tracy on Oct 5, 2019
Dear the Valued Partner, Warmest greeting from Conifer Hotels, We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that your advises to our service. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed to our teams and this will certainly motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Hanoi . Best regards, Do Bich Hanh (Ms.) Customer Service E:sm@coniferhotel.com.vn Hotline: +84 962589051

8/10 Good

Iris

Business traveler, Traveled with partner
Liked: Cleanliness, amenities
It is in the center of the city and so close to the Opera house yet it is on very quiet charming street. It was not a big room, but spacious and had nice balcony to the charming street. Good breakfast with many choice, but was ok taste. Nice that they had chief making eggs as you liked.
Stayed 1 night in Sep 2019
Response from Ms Tracy on Oct 5, 2019
Dear the Valued Partner, Warmest greeting from Conifer Hotels, We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that your advises to our service. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed to our teams and this will certainly motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Hanoi . Best regards, Do Bich Hanh (Ms.) Customer Service E:sm@coniferhotel.com.vn Hotline: +84 962589051

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
We stayed only on verge night in a suite, but will be returning. Lovely character, clean rooms. Complete buffet breakfast. Quite and located well in French quarter. Easy walk to museums, old quarter and Hoa Hoan lake. Staff were lovely and very accommodating.
Stayed 1 night in Sep 2019
Response from Tracy Ms. on Oct 5, 2019
Dear the Valued Partner, Warmest greeting from Conifer Hotels, We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that your advises to our service. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed to our teams and this will certainly motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Hanoi . Best regards, Do Bich Hanh (Ms.) Customer Service E:sm@coniferhotel.com.vn Hotline: +84 962589051

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location boutique hotel
Perfect location . Room is small even deluxe with balcony . Breakfast is average ( same viet salads everyday with so much onions ! Please change ) Good pho . Front office staff is good . Night staff at 2am sleeping on sofa is not !
Stayed 2 nights in Aug 2019
Response from Tracy Ms. on Oct 4, 2019
Dear the Valued Partner, Warmest greeting from Conifer Hotels, We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that your advises to our service. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed to our teams and this will certainly motivate them to keep up the good work. We all look forward to welcoming you again on your next visit to Hanoi . Best regards, Do Bich Hanh (Ms.) Customer Service E:sm@coniferhotel.com.vn Hotline: +84 962589051

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great boutique hotel in the heart of Old Hanoi. A very nice neighborhood with lots on shopping and dining within walking distance.
Stayed 1 night in Jul 2019
Response from Jacky on Jul 26, 2019
Dear James, Thank you for taking the time to write your review of our Conifer Hotel. Your comments are very much valued. It’s so lovely to read the nice word about your experience from the arrival to the departure. We really appreciate your comments. Be assured that we will share your warm words with our entire team. Again, we thank you for your feedback and we certainly hope to have the pleasure to welcome you again in a near future. Kind Regards, Nguyen Trong Nghia (Mr.)

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff. Buffet breakfast had a huge variety. Great airport transfer.
Stayed 6 nights in Jul 2019
Response from Jacky on Jul 26, 2019
Dear Sir/Madam, We are grateful to read that you had an overall enjoyable stay in our hotel. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for every day. Your feedback on our location, room, amenities and staff are truly heart-warming. This would certainly boost their confidence in delivering excellent service. We thank you very much for your recommendation and look forward to the pleasure of welcoming you back again soon. Kind Regards, Nguyen Trong Nghia (Mr.)

8/10 Good

Annette Theresia Elisabet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Small jewel
Small room and bathroom beautifully build and decorated. Loved the balcony.
Stayed 3 nights in Apr 2019
Response from Ms.Jessica on May 16, 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveler

Business traveler
Liked: Staff & service
Renovation needed, especially for bathroom and toilet bowl.
Stayed 1 night in Mar 2019
Response from Philip Nguyen on Apr 11, 2019
Dear Mr./Mrs. Thank you so much for staying with us for your Hanoi trip. We would like to say a big thank to you for your time giving us your feedback. Concerning to your suggestion, we would like to take note and transfer to the related department for the next renovation. We do hope to welcome you back for your next stay to see the new change. Best regard,

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect hotel, excellent location, wonderful staff
What a wonderful little gem of a place! From the moment we arrived (our first day in Vietnam), the staff were warm & welcoming, which always sets the tone of a hotel experience. The rooms are tastefully decorated and have a beautiful cosy feel about them. They are smaller than a typical room (influenced by the French architecture), but are perfectly adequate for a couple. The much added benefit of a balcony was a real treat, as it was perfect for us to relax with a morning coffee, or watching the sunset with a beer after a day of sightseeing. The location in the French Quarter is perfect, as its only a 5-10 min walk from the Old Quater (whatever you do dont stay in the Old quarter!!!). Its around the corner from the Hanoi Opera House and right behind the Sofitel Metropole (most well known high-end hotel in Hanoi). It’s surrounded by wonderful restaurants & shopping and its in a quiet leafy street!! Breakfast was a little bland, but more than sufficient. Decent room service and a wonderful boutique wine shop next door. Dont bother looking anywhere else as this is the perfect place to stay!!
Stayed 4 nights in Sep 2018
Response from Jessica on Oct 17, 2018
We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that you appreciated with our hotel and our staff. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed on to our teams and this will certainly motivate them to keep up the good work.

8/10 Good

Stacey, San Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great value. Air conditioning was great but a little loud.
Stayed 3 nights in Sep 2018
Response from Jessica on Oct 17, 2018
We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that you appreciated with our hotel.It is always encouraging for our staff to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed on to our teams and this will certainly motivate them to keep up the good work.

10/10 Excellent

Tessie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Warm and welcoming
Warm and welcoming staff, lovely hotel in French Quarter. Walking distance to Old Quarter. Highly recommend! 👍
Stayed 2 nights in Sep 2018
Response from Jessica on Oct 17, 2018
We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that you appreciated with our hotel and our staff. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed on to our teams and this will certainly motivate them to keep up the good work.

10/10 Excellent

Phong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best part of Hanoi’s Old Quarter to stay
The hotel is centrally located to the best tourist area in Hanoi for shops and food. This hotel is located on a quiet street surrounded by a lot of nearby sites: e.g., the opera house, lake Hoan Kiem, the old quarter, the old church, etc. I would highly recommend this hotel if you want to be in the middle of the action while being located on a quiet street away from the hustle and noise of Hanoi.
Stayed 2 nights in Sep 2018
Response from Jessica on Sep 28, 2018
Dear sir , 1. We would like to thank you for choosing Conifer Hotel as your accommodation choice during your recent stay in Ha Noi and for taking the time to give feedback about us . We are very pleased to read that you appreciated with our hotel and our staff. It is always encouraging for us to learn that our guests are satisfied with our services as it is what we strive for everyday. Your kind words have been passed on to our teams and this will certainly motivate them to keep up the good work.

10/10 Excellent

Lilly, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, Balcony made our stay more unique.
Stayed 1 night in Sep 2018
Response from Jessica on Sep 15, 2018
Dear Ms.Lilly , Thank you very much for choosing our hotel . We appreciate your feedback

8/10 Good

ZH, Kuala Lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Boutique Hotel
The checked-in started with a bit of misunderstanding because I have booked a room with a view. Unfortunately, that type of rooms have all been occupied. Thanks to Ms. Huyen at the reception counter offered me an upgrade. I stayed for 2 nights on business matters.
Stayed 2 nights in Apr 2018
Response from Conifer Hotel Team on Apr 23, 2018
Dear ZH, Thank you very much for your kind feedbacks. We appreciate your support to our hotel. Best regards,

10/10 Excellent

Allan. A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Conifer Hotel Team on Apr 4, 2018
Thank you for your great feeback

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great small boutique hotel
Quaint small hotel right in the heart of the old town. Great to walk to anywhere and everything you want to see. The staff are very helpful. The rooms are a bit dated but very comfortable with everything you need We would definitely stay there again.
Stayed 3 nights in Feb 2018
Response from Anh Tran - Sales Manager on Jun 5, 2018
Dear Tracey, Thank you very much for spending your time to let me know your memory about our hotel. We are looking forward to welcoming you back to our hotel. Best regards,

6/10 Okay

Chun kau

Liked: Cleanliness, staff & service
Little Paris
The images of the hotel looks a little different from when seeing it up close and personal. The effect of a large hotel is immediately brought to non the moment I arrive at the lobby. If you are a frequent traveller to Europe and in particular Paris, then the rooms are of that size, looking traditional with lots of wood and the bed is a little hard. They should just make do without the bath tub as if your 6' tall, you will bump your head. Bathtubs are so old fashion and out of date. Apart from the size of the room, the service is pretty acceptable. They try to accommodate as much as they can and in my instance, it was downgrading me to a Tatami room on the top floor / attic which was completely different from what I booked as my current room that they had allocated to me had electrical issues. I was prepared to check out and move to another hotel and have my refund in full. But they asked for time to get the room sorted out to which i offered in return. Would I return? Location is great but the rooms look tired. However, considering your only at the hotel for a total of 12 hours max out of which 10 hours is left sleeping, it should be fine. The bed may need a change and don't forget to request fro extra pillows.
Stayed 3 nights in Jan 2018
Response from Anh Tran - Sales Manager on Feb 16, 2018
Dear Chun, We have well noted your feedbacks and will take it into consideration for a better services in the future. Thank you very much for staying with us. Best regards,

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
fantastic service, lovely place, top location, excellent value for money
Stayed 1 night in Jan 2018
Response from Conifer Hotel Team on Jan 8, 2018
Thank you very much for your great score.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good I'll consider it again
The hotel is very good, rooms are very small but functional. The price I paid (around 75 USD per night) its fair, however hotels.com make it look as if it was an amazing discount. If I had payed 30 or 40% more I might feel coned.
Stayed 2 nights in Dec 2017
Dear Valued Guest, Thank you so much for staying with us and your very kind comment about our hotel. We hope you had a great time in Hanoi. Hope to see you again very soon. Merry Christmas & Happy New Year.

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic introduction to Vietnam
As our first time in Hanoi and in Vietnam this hotel was the perfect introduction that we needed. Very friendly and welcoming and perfect location, very central and close to everything but very quiet and away from the load noise and craziness of the old town. Breakfast is excellent as well!
Stayed 2 nights in Dec 2017
Dear Alan, We hope you are having a great journey in Vietnam. Thank you very much for staying with us and hope to see you again very soon. Best regards, Conifer Team.

6/10 Okay

SHU CHUAN

Liked: Cleanliness, staff & service, room comfort
Overall good
The night I stayed was almost $100 a night which I think it's over priced based on the facilities and amenities setting of the hotel. I like the location which is closed to the Lake & Old Quarter but it's quiet & clean enough compared with Old Quarter area.
Stayed 1 night in Nov 2017
Dear Shu Chuan, Thank you very much for taking your time to writing a feedback to us. Your stay was on a peak date of the month so the price is quite high than another day. However we always make sure your satisfaction during your stay and we guess you had a nice stay in Hanoi. See you next time.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxed and comfortable
Great location and staff want to please. Liked having an outdoor street cafe and access to many of the cultural landmarks. Interesting area of Hanoi. Small but comfortable room.
Stayed 3 nights in Nov 2017
Dear Mr. Michael, Thank you very much for staying with us. We are happy to know that our staffs delivered an excellent services for your stay, and you had a wonderful time in our country. Kind regards, Conifer hotel team.

8/10 Good

Traveler, Colorado

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location in the French Quarter
We stayed here three nights total in between a cycling tour. The staff was welcoming and very professional. Both times we stayed we were upgraded to a nicer room. I would avoid the 'upgrade" to the 10th floor suite. Although it has a bathtub instead of a wet bath, the tub is raised which means unless you are 4 feet tall, the showerhead will hit you in the middle of your chest. Not so good! Aside from that, the room was clean, quiet and very nicely appointed.
Stayed 1 night in Oct 2017
Response from Conifer Hotel Team. on Nov 9, 2017
Dear Valued Guest, Thank you very much for your kind feedbacks. We surely keep improving our services for bringing the utmost satisfaction to our guest. Kind regards,

8/10 Good

ian, sysney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, friendly staff
Very easy, convenient, great location, great atmisphere
Stayed 3 nights in Sep 2017
Response from Conifer Hotel Team. on Nov 9, 2017
Thank you very much for staying with us, Ian.

8/10 Good

Shinya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The front staffs are very kind and friendly. The room with balcony is the best choice at this hotel
Stayed 1 night in Sep 2017
Dear Shinya, We love to hear that you had a wonderful stay with our hotel. Hope to welcome you back soon. Regards, Conifer Hotel Team

10/10 Excellent

benjamin, Seattle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet clean hotel in French quarter
I stayed here for 4 nights with my wife and by the end of the trip it had become home. The rooms are luxurious for the price and the staff treats you like family. The breakfast had a range of delicious options and the hotel is tucked away quietly in the French quarter yet a 5 minute walk to the lake. Perfection. I'll be back.
Stayed 2 nights in Aug 2017
Response from Jacky on Jul 4, 2019
Dear Benjamin, It is delightful to hear that you had an excellent stay with us. Thank you for praising our service and spending your time of sharing your review to us and other travelers as well. I am very proud of my team who is trying so hard in every single day to maintain our quality of personalized service. We are very much to look forward to serve you again in Hanoi. Sincerely, Nguyen Trong Nghia (Mr.)

10/10 Excellent

Diana, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Quiet and Pleasant Place to Stay
The Conifer Hotel has it all. Beautiful rooms, knowledgeable and friendly staff, a great breakfast and a wonderful location. They even have an outdoor area where they serve French wines. Everything about this place was great.
Stayed 1 night in Jul 2017
Response from Jacky on Jul 4, 2019
Dear Diana, It is delightful to hear from you and your glowing feedback is such a great encouragement for Conifer Management and Staff. Thank you for praising our service. We invest a lot of time in effort to train our team to maintain our personalized service. We are very much looking forward to have you here again soon. Sincerely, Nguyen Trong Nghia (Mr.)

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best $50 hotel in Hanoi -- including neighborhood.
Stayed 5 nights in May 2017
Response from Jacky on Jul 4, 2019
Dear our lovely guest, It is delightful to hear from you and your glowing feedback is such a great encouragement for Conifer Management and Staff. Thank you for praising our service. We invest a lot of time in effort to train our team to maintain our personalized service. We are very much looking forward to have you here again soon. Sincerely, Nguyen Trong Nghia (Mr.)

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A bit of an oasis in Hanoi
We stayed in two hotels during our time in Hanoi. The first was in the heart of the Old Quarter. The second was the Conifer which is located near the opera house in the French Quarter. We much preferred our stay at the Conifer. Both for the hotel itself, and the location. First, the location. More than once we walked around the corner at the end of the block on which the Conifer sits and we commented on the little slice of tranquility that exists there. This is a great perk in Hanoi (birds can actually be heard chirping on that block). Believe me, this is not the case in most sections of Hanoi. The location is also wonderful for its proximity to the fun pandemonium that is the Old Quarter. For example, the Conifer is a 15 minute stroll to the Cathedral in the heart of the Old Quarter. It is really fun to spend the day and evening eating/drinking/shopping in the Old Quarter, and then return to the relative tranquility of the area in which the Conifer is located. The Hotel itself: The hotel is quite comfortable. The complimentary breakfast was great. The staff were wonderful. I had regular interactions with several of the front desk staff, a couple of bellman, and one breakfast server in particular. Most spoke very good English. All were beyond charming, and very helpful. This is where we will stay when we return to Hanoi.
Stayed 4 nights in May 2017
Response from Jacky on Jul 4, 2019
Dear Chris, It is delightful to hear from you and your glowing feedback is such a great encouragement for Conifer Management and Staff. Thank you for praising our service. We invest a lot of time in effort to train our team to maintain our personalized service. We are very much looking forward to have you here again soon. Sincerely, Nguyen Trong Nghia (Mr.)

8/10 Good

LAU

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff at the Conifer Hotel went out of their way to help us during our stay there. We would definitely return.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
quet and good location
good location for a mix of up town and old town. excellent for walking in french and old quarters. behind is opera house, d'opera hotel and uptown shopping. quiet tree lined street. small hotel, quaint and well kept.