Ratings based on 5 Verified Reviews

They paid and stayed. We double-checked.
5.0 out of 5
100% of guests recommend
4.6 Room cleanliness
5.0 Service & staff
4.6 Room comfort
4.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom nyc

Excellent staff

Posted Mar 4, 2015
Great location, nice ambience, great staff & excellent restaurant.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great stay, just a minute away from old center

Posted Jan 26, 2015
Very helpful staff, walking distance from all landmarks, nice food in the restaurant a bit pricy though. Room was clean ,cozy and quiet. Definitely must be in your top 5 in this price range.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Auburn, CA USA

Best of Hanoi

Posted Jan 8, 2015
Simply extraordinary service. Great value. Fantastic food. Someone with a magical touch has recruited and trained this staff. Stayed three places in Hanoi. All good. None approach this. You must choose it and you will be very happy you did. Perfect location as well. I felt genuinely sad to leave. Each staffer showed genuine interest in my comfort and happiness. Thu Nguyen in particular was a delight.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Sydney, Australia

Beautiful Gem in The Old Quarter

Posted Dec 9, 2014
Pros: Then rooms, The friendly staff, The location, The great price
Location: Great vegetarian restaurants nearby, night time markets
I booked this hotel for 1 night at the end of a tour before I left the country and wished I could have stayed longer. Was worth well more than the cost. We were welcomed with fresh juice and a fruit bowl, the staff were lovely and friendly and organised our car to the airport. It's a great location right in the heart of the action. The deluxe room was so comfortable and all the amenities were great too. When I return to Hanoi this will definitely be my go to hotel.
5 out of 5
Recommended
for Couples
by Helenfrom Brisbane, Australia

Oasis in the Old Quater

Posted Nov 3, 2014 on Hotels.com
This was the most beautiful hotel. We had friends staying at another hotel just 100m away and paying $20 more a night and they had to admit our hotel was better. Great location, quiet rooms, great staff, lovely buffet breakfast. couldn't have been happier with our stay.
Comment from Hotel Management
Jan 10, 2015 by Essence Hanoi hotels, Hotel Management
Dear valued guests, Thank you so much for choosing to stay at our hotel - a member of Essence Hanoi hotels. We are really happy to learn that you had a great time here and will keep on trying our best to serve you all. Sincerely yours,