Ratings based on 3 Verified Reviews

They paid and stayed. We double-checked.
3.0 out of 5
3.0 Room cleanliness
2.3 Service & staff
3.3 Room comfort
2.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Couples
by twa77y from Jersey

value for money

Posted Feb 11, 2014 on Hotels
Hotel clean and comfy, staff friendly and helpful, was good value for the cost.
2 out of 5
Recommended
for Business Travelers
by Grace from Bangkok

Pictures are deceiving

Posted Aug 21, 2013 on Hotels
From the pictures, this hotel seems amazing and such a good value for the price. The expectations I had varied a great deal from the actual experience. We arrived at the tiny hotel where the staff spoke poor English, took forever to check in and didn't seem that professional. The bedrooms were very dimly lit, we expected the rooms to look more like the pictures but it was quite small, stank of cigarettes and had a view of the neighbour's laundry line and constructions. We weren't given full-sized towels, nor a full roll of toilet paper and there was no safe in the room either. The reception area's bathroom was horrendous for a hotel, it stank and half of it was used for storage and didn't really look clean. When we checked out, we had to leave our suitcases for storage where we would return to collect them later. It turned out that they kept it in some laundry room with no security at all. I had to carry the suitcases out myself and no one offered to help. To be fair, this hotel was rated 3 stars and I was being overly optimistic and my expectations were too good to be true. Our alternative to this was Movenpick which I'm sure wouldn't have disappointed us, but I just thought that since we needed to attend the I.C.E centre and this is the closest one, the pictures didn't look bad at all so why not. This hotel is fine, as long as you realise how deceiving the pictures can be. It wasn't that bad but could be better, just don't set high expectations.
3 out of 5
Recommended
by A verified traveler from 東京

ハノイ駅から歩いて行ける地理的に便利なホテル

Posted Jan 24, 2012 on Hotels
水回りの維持管理があまりよくなく、少々評価は下がり気味ですが、許容範囲内です。日本のビジネスホテル並みです。徒歩圏内にレストランが多数あり、これまた便利です。ニッコーハノイ方面へ歩けばビアホイの店があり、ゆで落花生をつまみにいっぱいやれば最高でしょう。ホアンキエムには歩くには遠いですが、がんばれば徒歩圏内です。
Comment from Hotel Management
Aug 31, 2013 by BIEN, Hotel Management
ハノイだけでなく、あなたのコメントにあなたの滞在のためのあなたの選択のETERNITYのHOTELをありがとうございました、我々は我々のサービスを向上させるために全力を尽くす。エタニティホテルで再びあなたを歓迎したいと思っています。 ホテルジェネラルマネージャー