Ratings based on 97 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.0 Room cleanliness
4.2 Service & staff
3.9 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by HYUNSAM from 서울

대체로 만족함.

Posted Feb 22, 2015 on Hotels
구시가지 옆에 있어 관광하기 편하고 직원들도 친절하고 호텔옆에 포텐있음. 쌀국수 전문점 가격도 싸고 맛남. 호텔 예약하고 약간 다름 업그레이드및 간이침대 사용에 30불 추가함...ㅠㅠ
5 out of 5
Recommended
for Everyone
by A verified traveler from Rockingham

Great Gio Bao Grand!!

Posted Jan 31, 2015
Pros: The staff A+++, the big room and location!
Cons: Nothing!
Location: In the heart of the old quarter. Short walk to Ngoc Son Temple and the Hanoi Opera House. 150 metres from Hoan Kiem Lake. Lots of shops and cafes.
Everything was awesome from the minute we checked in! Nice spacious room. Nothing was too much for the staff who were always obliging and would go out of their way for us. They even sent one of their staff out to get us dinner from a local cafe when we got in late and their cafe had shut. Hotel close to eveything too. Would highly recommend!
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 25, 2015 on Hotels
3 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Jan 24, 2015 on Hotels
4 out of 5
Recommended
for Getaway With Friends
by MARIA from Москва

Уютный, хороший отель.

Posted Jan 17, 2015 on Hotels
В целом прекрасный отель приятный персонал, для 3-х звезд очень приличные номера. Хороший завтрак.
4 out of 5
Recommended
for Getaway With Friends
by MARIA from Moscow

хороший уютный отель

Posted Jan 4, 2015 on Hotels
Очень приятный отель,чисто уютно единственный минус жили на 11 этаже,а лифт только до 10 с большими чемоданами не удобно.
4 out of 5
Recommended
for Families
by SUNGHYE from 서울시

별 4개 드립니다.

Posted Dec 29, 2014 on Hotels
우선 호텔 직원분들 너무 좋으십니다. 단 조식메뉴가 조금 적지 않나 싶어요. 베트남 왠만한 호텔은 쌀국수가 되던데 여긴 쌀국수는 없어요. 다른 곳으로 이동하기 위치는 좋으나 하노이 자체가 식당들이 오래 문을 열지 않더군요. 10시 이후엔 갈곳이 없어요.
4 out of 5
Recommended
for Everyone
by A verified traveler from 東京

ホアンキエム湖にも近く便利な一画にある。

Posted Dec 15, 2014
Pros: 料金が手ごろで良い。
Location: タンロン水上人形劇場の近くです。観に行きましたがとても良かった。
こじんまりしたホテルで従業員もフレンドリーで良い。TWN ROOM は適当な広さも有りお湯もちゃんと出たが2人目が風呂に入ると湯の出が悪くなる。
3 out of 5
Recommended
for Getaway With Friends
by MY HOA

This traveler left a rating score only Posted Nov 24, 2014 on Hotels
4 out of 5
Recommended
for Business Travelers
by Ann Yeoh from Malaysia

Good service but needs improvement on Admin

Posted Aug 28, 2014 on Hotels
Service crew - Chan and Sky was excellent however this hotel needs to improve on the administration of the guest booking more efficiently. If a check in time was promised or water puppet tickets were offered during booking then they should honour it without the guests needing to ask for it. Would be 5 stars if administration could be improved.