Ratings based on 24 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
96% of guests recommend
4.2 Room cleanliness
4.5 Service & staff
4.0 Room comfort
3.7 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ireland

Great location

Posted Apr 3, 2015
Great staff, great location & perfect for a few nights stay in Hanoi. Decent breakfast also. Hot water and nice double bed in a/c room. Only pity was that our room had no working TV & had no window so to speak (tiny 2square foot opening that was 2 feet away from walk). Staff where excellent - guided us as to where to go and helped us organise our train journey down South from Hanoi - offered us showers while we waited etc).
5 out of 5
Recommended
for Couples
by Danielfrom Dundalk ireland

Helpful clean and comfortable

Posted Jan 27, 2015 on Hotels.com
Staying for 2 night before heading to halong bay, ended up staying another 2 when we got back really great place to stay and staff could not do enough for you.thank you so much for organizing out trips trains and thank you tony for the upgrades on the room when we were not feeling great.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom d

Great hotel

Posted Jan 22, 2015
The staff were amazing and helped us to book halong bay and our bus to Hue. The breakfast was big and really set us up for the day. We really enjoyed our stay at the hotel and recommend anyone who's on a budget - you won't be disappointed!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Thailand

very close sapa express bus office

Posted Jan 18, 2015
have fruit,coffee and tea at front, Very close to Sapa express bus and HoanKiem Lake.
3 out of 5
Recommended
for Getaway With Friends
by PUCHINGfrom 台灣

員工素質好但飯店較老舊

Posted Jan 7, 2015 on Hotels.com
飯店位在老城區,地理位置不錯,整體來說是比較老舊的飯店,不過員工素質不錯小地方也很細心。
3 out of 5
Recommended
for Everyone
by A verified traveler

ロケーションはほぼ完璧

Posted Dec 21, 2014
Pros: ロケーションとサービス
Cons: 設備
何処に行くにも便利でした。ホアン・キエム湖やスーパーまでは歩いて3~4分。ホテルの直ぐ近くの路上にある屋台はいつも地元民で一杯でした。旧市街へも10分もあれば行けます。更に、ミュージアムや刑務所、ホーチミンなどの主要な観光スポットへも徒歩圏内でした。ホテルのスタッフは、まあ総じて親切な方でしょう。特にトニーさんという若い男性はとても親切かつ気が利く人で色々助かりました。ただ日本語のできるスタッフは居ないようなので、ある程度の英語力がないとつらいかも。一方、私が泊まった部屋は7Fでしたがエアコンが壊れていました。またユニットバスだったのですが、バスとトイレを仕切るカーテンが無かったため相当気をつけてシャワーを浴びてもトイレがビシャビシャ・・・。それと、バイクや車のクラクションが煩い人には相当煩いと思われますので耳栓は持っていった方がよろしいでしょう。もっとも3日もすれば不思議と慣れましたけど。窓のない部屋もあり、そこは静かでしたが、耐え難い湿気と何との言えない雰囲気で私は×でした。まあ、宿泊代を考慮すれば総じてOKといったところ。他人様に勧められるレベルのホテルだと思いました。
3 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Golden Time 2 Experience

Posted Dec 1, 2014
This hotel offers good value for money. Clean, spacious rooms. Good location. Staff extremely helpful. Do not confuse this hotel with Golden Time Hostel. We had to stay at this alternative accommodation on our first night due to a problem & I did not like it at all. Rooms are small & dated with wet room bathroom. Narrow staircase to rooms with no rire escape & bars on top floor windows. Would not recommend the hostel.
5 out of 5
Recommended
for Couples
by Pierrefrom Dijon

Excellent rapport qualité-prix, sdb moyenne

Posted Nov 27, 2014 on Hotels.com
Hôtel très bien situé, à côté du lac de l'épée restituée, donc très proche des rues du vieux quartier très sympa le soir. Accueil et service attentionnés. Thé, café et bananes à l'accueil. Nous avons par facilité pris une excursion par leur biais à Tam Coc, payée 70 dollars pour 2. On nous l'a proposée à 50 le lendemain dans une agence, ce qui fait quand même une belle commission comparativement au prix de la chambre. Chambre agréable, surtout que nous avons été surclassés pour nos 2 dernières nuits (nous avons dormi une nuit dans la baie d'Ha Long au milieu). Merci ! Belle vue sur le lac depuis la suite, au 8ème et dernier étage. Lit très large, beaux meubles mais peintures du plafond pas nickels. Salle de bains correcte mais on en met un peu partout en se douchant et on a souvent connu mieux. Petit dej très correct, avec un choix de plat (oeufs, noodles, toasts), des fruits frais, des boissons. Rapport qualité prix excellent.
3 out of 5
by A verified traveler

preiswert aber....

Posted Nov 4, 2014
Pros: nix
Cons: Richtige Bilder auf der Webseite posten
Location: sehr central, alles wichtige zu Fuss erreichbar.
Preiswert ist es, das Team hilfsbereit auch wenn keiner bei den Koffern geholfen hat. auch das 'luxus' Zimmer sehr klein, die Bilder auf der Webseite entsprechen nicht den Gegebenheiten. Kühlschrank war völlig verreisst und die Badewanne hatte keinen Abfluss...es lief alles auf den Boden. Aber wie gesagt....Preiswert...also nicht meckern ;-)
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

good location, value for money

Posted Oct 25, 2014 on Hotels.com
The receptionist is quite nice, he recommended us for hotel facilities and useful information for tourist place. Staff are nice and useful. Location is perefect within walking distance to lake and shopping area. Room us clean & new, stair is a bit narow but acceptable. It is value for money