Deluxe Double Room, City View | Airport shuttle

Reviews of Hanoi Central Homestay

2.5 out of 5
Hanoi Central Homestay
109A Ma May Str., Hoan Kiem District, Hanoi

Reviews

5.6
Rating 10 - Excellent. 0 out of 6 reviews" "
Rating 8 - Good. 3 out of 6 reviews" "
Rating 6 - Okay. 1 out of 6 reviews" "
Rating 4 - Poor. 0 out of 6 reviews" "
Rating 2 - Terrible. 2 out of 6 reviews" "

5.6/10

Cleanliness

6.0/10

Staff & service

5.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Room comfort
scum manager, nice staff
We wanted to extend for 4 more days, lady working said we would pay what we initially paid for each night we were there. At the end of my stay she tried to charge us double each day, ended up arguing with the manager over the phone to get the right price. Manager was also a scam, and tried to get more money out of me. The drinks in the fridge said complimentary, but ended up paying for all of them. However other than that awful experience, the hotel is pretty clean and breakfast was okay as well. The workers there were also very nice. Without that experience, overall the hotel was good.
Stayed 3 nights in Jul 2017

2/10 Terrible

sang, Virginia, U S A

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Please, Do not Be live in pictures.
very very old building. night time staff very rude.
Response from update hotel and change staff on Apr 4, 2017
Dear Value guest . Warmly welcome from Hanoi Central Homestay & Travel. We are high appreciation for your feekback. for this one and we do not want to have problem again we are dismissal him immediaterly, addtional, we undate our service and amemdment all building again. Hopefully, we have chance to be serviced next time in Hanoi. Thanks Hotel Manager Lisa Nguyen

2/10 Terrible

HYUNGJUN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
한국돈은 받지 안아요 2중으로 던나가요 가지마세요
Stayed 4 nights in Feb 2019

8/10 Good

Dimitri

Liked: Cleanliness
Un hôtel très bien localisé
La décoration de la chambre est un peu désuète. Les lits sont très très fermes. Le déjeuner n’est pas très varié et les boissons ne sont pas bonnes : lait concentré, jus d’orange en poudre... Lors de notre départ, il n’a pas été possible de prendre le petit-dejeuner car nous partions tôt et même en prévenant ce n’etait pas possible d’avancer l’heure alors que cela est indiqué dans le règlement. Cependant, l’hôtel est très bien placé pour se restaurer et visiter Hanoï.
Stayed 5 nights in Jan 2018

8/10 Good

Marie Elisabet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Godt for pengene
Personaler var rigtig søde, det var fint og rent. Kombinationen af jetlag og larm var ikke super god ift af sove. Super for pengene
Stayed 3 nights in Jan 2018

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nära och bra service
Man får det man betalar för så prisvärt! Väldigt bra service