Ratings based on 9 Verified Reviews

They paid and stayed. We double-checked.
4.6 out of 5
100% of guests recommend
4.6 Room cleanliness
4.8 Service & staff
4.6 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
for Everyone
by Jeff from Baltimore

A great buy with an awesome staff

Posted Apr 12, 2014
Pros: Staff, breakfast, location
The hotel was in a nice city location, with a super supportive and helpful staff. The breakfast was great and made it even a better deal. I can't imagine you will find a better buy for you dollar.
5 out of 5
for Everyone
by Peter from Maryland

Wonderful experince

Posted Mar 12, 2014
Pros: Friendly staff that helped us plan our stay and trip. They even helped us hunt down some authentic weasel coffee.
Location: Close to everything, the train station, Sword lake, West lake, shopping...
I stayed here with my sister and this was the best hotel during our entire trip across South East Asia. The hotel was clean, free WIFI, and the staff was very friendly (and spoke English). They also serve breakfast; I had an omelet and their banana pancake (which is fantastic). When I arrived I asked if they had laundry onsite and they were able to send out my dirty clothes and have them back to me within the day! They also helped us plan a spur-of-the moment trip to Sapa. All for a great price, I highly recommend. sister and this was one of teh best hotels during our entire trip acorss Veitnam.
5 out of 5
for Everyone
by Harmony from Darlington, MD

American friendly

Posted Mar 11, 2014
Pros: Breakfast was included and was great with many local and broader options. The hotel was clean and comfortable. Laundry services was easy & inexpensive
Location: Located near historic area. Great shopping, eating, coffee shops, near the old prison that allows touring. Walking distance to the lake area.
We stayed at this hotel during an extended visit to Hanoi. While there, guests included families, young groups of travelers, retired couples and a diversity of backgrounds from all over the world. The hotel was conveniently located to some of the most interesting areas of Hanoi. There was an abundance of cafes, shops, restaurants and other amenities nearby. You could safely walk about at all hours of the day and night to find whatever you needed, whether it was food or travel items. Most of the staff spoke multiple languages, including English very well. They were more than happy to accommodate all requests for booking spa service, outings and trips, taxis, providing directions to attractions. They were always personable and greeted us, interested in our itinerary and ready to answer questions. I was very comfortable as a guest who did not speak Vietnamese in my first trip to Asia. The rooms were clean, comfortable, had everything I needed and made my stay very enjoyable. The adjustment to cultural differences was much easier staying here and I would highly recommend it to all types of travelers. The cruise that was booked for us was entirely planned for us without any issues. It was a quality boat with a great overall experience. The mountain trip to Sapa was wonderful, again, without any planning required from me. They do a wonderful job making our stay the best it could be. I'm looking forward to returning back to Hanoi!
4 out of 5
for Everyone
by Barry from Sydney

Nice hotel in old quarter of Hanoi at right price

Posted Nov 21, 2013
Pros: Friendly staff
Cons: Breakfast area
Location: On the edge of the old quarter easy access to all places
The staff are helpful and assist with making your holiday an experience
3 out of 5
for Couples
by Kelly

Just ok

Posted Jan 29, 2013 on Hotels.com
The staff seemed very helpful, but they try really hard to sell you on their tours, so it was hard to tell if the helpfulness was genuine. Decent location, but TONS of street noise. If you come in late, you have to buzz to be let in, and the elevators are turned off, so you have to take the stairs to your room. Decent enough rooms, but nothing special.
5 out of 5
for Personal Event
by Geoffrey

a good value hotel

Posted Dec 11, 2012 on Hotels.com
I enjoyed staying here. The staff are very helpful and friendly, and the hotel offers good vaue for money.
5 out of 5
for Everyone
by Barry from Sydney NSW, Australia

Hanoi great Hotel stay

Posted Sep 15, 2012
Pros: Its location and the staff very good value for money
Cons: Breakfast room could have been nicer
Location: Very central easily accessible by buses and street known by taxis and all levels of food available within walking distance
Good friendly staff obliging great location english spoken booked quality tours ad hotel was very good for a 2.5 star hotel excellant value for money and spacious room and nice ensuite
4 out of 5
by Nguyen

Hotel well located

Posted May 8, 2012 on Hotels.com
We stayed 2 nights. Room a bit small but comfortable and clean. The building is old, small bathroom . The included breakfast is limited . Staff members are very helpful. Hotel is located in a very busy area with a lot of business on the sidewalk around the hotel. Lot of traffic during the day. 20 minutes walk to HoanKiem lake.
5 out of 5
by A verified traveler from London

A truly excellent hotel!

Posted Jan 5, 2012 on Hotels.com
For a budget hotel - this was exceptional on all fronts. From the warm welcome when we arrived to the comfortable room and bed, the lovely breakfast with the most charming and friendly chef! Everything was great - and then we left an item of clothing in the room. On returning several days later to pick it up, we found they had washed and dried it!! We were then offered tea which we had to decline as we had a train to catch, so they gave us two large bottles of water to take with us. Service above and beyond, especially as we had checked out 4 days earlier! A big thank you to a wonderful hotel and staff!