Ratings based on 2 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
4.5 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Couples
by maxine from london

tried very hard, large room and modern

Posted May 10, 2014 on Hotels.com
Tour booking was great, really helpful Breakfast basic but tasty Room was large, modern bathroom and very quiet right I. Centre of old quater They let us check in 4 hours early at no extra cost. Good value The room we booked was city view, our room had no view and smelt badly of blocked drains, they helpfully tried to offer us two alternative rooms but they smelt too. However when we returned 5 hours later it had gone so all ok. We asked at few agents and online at halong bay tours.... The hotel's reccomendation was cheaper and great , far better than many other travellers we spoke to. They also contacted the boat and told them it was our honeymoon so we got roses and cake, sweet touch
5 out of 5
Recommended
for Getaway With Friends
by Kevin from Salford

Excellent hotel would highly recommend

Posted Jan 9, 2014 on Hotels.com
Originally booked for a few nights, but extended our stay and went back after going to Ha Long Bay. As we were in Ha Long Bay for xmas the supervisor gave us a present when we got back. We were able to leave some bags there. The staff are very friendly and welcoming and could not do enough to make our stay comfortable. This hotel was cheaper, better located and with breakfast included (which sets you up for the day) than backpackers hostels which we would normally stay. The supervisor booked our trip to Ha Long Bay, she got us the best deal meeting our requirements at a suitable price for our budget. The rooms are clean, spacious with hot water and clean/ white towels. We could not fault the service, rooms or hotel.