Ratings based on 120 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.6 Service & staff
4.2 Room comfort
4.2 Hotel condition
They paid and stayed.
for Personal Eventby mary from North Carolina
ExtraordinaryPosted Mar 26, 2015 on Hotels
Anna and get staff...Loulou and Kili go over and beyond....anticipate your needs....set up all my trips and upgraded as they were able...on my last evening because of an early flight I was not going to dinner...they brought me something to eat...would not take anything for it...love the Golden Palace
for Everyoneby A verified traveler from Beijing
Great Location in Old QuarterPosted Feb 27, 2015
This was a wonderful hotel in the Hanoi Old Quarter. Staff was friendly, rooms were large and the breakfast was adequate (includes eggs cooked to order).
for Personal Eventby A verified traveler
Value for money accommodationPosted Feb 13, 2015 on Hotels
Hotel was nice, can be improved with better sound insulation though. Location was great, staff were very friendly. Would stay at this hotel again if I were to visit Hanoi again. :)
for Couplesby Hendra David from Schweiz
Nettes kleines Hotel, Lage topPosted Feb 11, 2015 on Hotels
Nettes kleines Hotel, mitten in der Altstadt. Lage ist top. Man kann Hanoi von dort aus gut zu Fuss erkunden. Frühstück/Zimmer ok, Preis/Leistung stimmt. Ideal für einen Kurzaufenthalt. Sehr freundliches und zuvorkommendes Personal.
for Business Travelersby Seongki from 서울
한결같은 만족감을 주는 호텔Posted Jan 20, 2015 on Hotels
3번째 숙박이며, 늘 그렇듯이 만족했습니다.
for Personal Eventby Tan
Posted Jan 17, 2015 on Hotels
for Getaway With Friendsby A verified traveler
Posted Jan 15, 2015 on Hotels
for Familiesby Fabienne from Suisse
Séjour au Golden Palace HanoiPosted Jan 12, 2015 on Hotels
Petit hôtel très sympathique au centre du vieux quartier. Super accueil et en plus en français, organisation des excursions au top. Chambre petite mais avec tout le nécessaire. Très bon séjour dans cet hôtel A recommander surtout pour le prix que l'on a payé !
for Everyoneby A verified traveler from seoul
편안한 호텔Posted Dec 27, 2014
Pros: 직원들의 친절.
Location: 호암끼에까지 걸어서 10분 주변 거리 보면서 걷기 좋아요.
공항에서의 픽업을 메일로 부탁하여 택시 잡을 걱정도 안하고 편안하게 호텔에 도착했습니다. 저희가 패밀리룸을 계약했는데 첫날은 착오로 방을 2개 배정받고 다음날 바로 패밀리룸으로 교체.. 아침 조식도 큰호텔 부페는 아니여도 스페샬메뉴로 쌀국수도 주문할 수 있고 깨끗하고 좋았습니다. 직원분들의 친절도는 1등~~ 하롱베이와 땀꼭도 호텔연계로 다녀왔는데 괜찮았습니다. 다음에 하노이에 간다면 다시 묵을 호텔~
for Familiesby HA from California
Needs improvementsPosted Dec 3, 2014 on Hotels
Hotel staffs are friendly and attentative. Rooms are nicely decorated. Beds are firms and comfortable. A few things if can be changed or fixed will make the hotel a better one. Air conditioners broke both nights at two different rooms during my short stay. Elevator did not go where I wanted to unless I firmly pressed the door close button even after the door was already closed and the selection of floor was already made. No need to have fancy jacuzzi in the bathroom room, a shower stall would be most practical and easily to use. I almost felt twice standing in a jacuzzi taking quick showers with all bells and whistles, complicated knobs, uneven floor and hard to get in and out! Need dimmer light for night time. Bathroom had sewer smell which came up from the water drain hole on the floor sometimes. Jacuzzi did not drain water quick enough making it uncomfortable for even taking a short shower. There was not enough space in bathroom for laying a few things such as hair dryer, make up, and brushes or combs for women to get ready quickly after a shower. Breakfast choices are ok but can become boring quickly.