Ratings based on 29 Verified Reviews
They paid and stayed. We double-checked.
4.5 Room cleanliness
4.8 Service & staff
4.1 Room comfort
4.3 Hotel condition
They paid and stayed.
for Couplesby jen
Posted Sep 7, 2013 on Hotels.com
Great location, best restaurants we tried were on this block (Rainbow and Loft Stop). Helpful staff, gave us a room upgrade (perks of traveling in the low season!). Room was huge, large fridge and two desks. The shower leaked a bit, and the juliet balcony doors did not quite seal which made me nervous, but we saw no bugs or anything. Did not try breakfast.
Recommendedby A verified traveler
Extremely great value and very helpful staffPosted Sep 3, 2013 on Hotels.com
Very simple hotel, but very clean and conveniently located within the Old Quarters District. The staff were extremely helpful in recommending great food, places to see, and helping you manage your stay and tours.
for Familiesby Stephen from Fairfield, CT
a gemPosted Sep 1, 2013 on Hotels.com
We stayed in two hotels in Hanoi in the old town. This one was much better. The staff genuinely seemed to be happy to see us. They were very very helpful. The location was great, but then again old town is small. Nevertheless just a short walk to the lake. The room was cute and had a balcony with a view of the street, one of the quieter streets in old town. Breakfast was always good.
Recommendedby dekko from New Zealand
Fantastic servicePosted Aug 28, 2013 on Hotels.com
Great little hotel in a great location in the Old Quarter. Good internet and great breakfast. Best of all though were the staff. They were excellent
for Otherby Angela from Blenheim, NZ
I recommend staying here!Posted Jul 26, 2013
Pros: Staff, cleanliness of the room and the location.
Cons: Pancake breakfast
Location: Awesome, close to the lake and Dong Xuan market.
I really enjoyed staying at this hotel. It was clean, very well presented, the hotel staff were helpful and attentive, and the breakfast was good (though don't order the pancakes they were dreadfully oily and soggy). Every staff member knew my name even though half the time I didn't recognise them. They organised a trip for me to Halong Bay (though if you want really good cruise info go next door - on the left hand side facing the hotel). Great location in Hanoi, I would definitely stay there again. Free wifi and 2 computers downstairs.
for Everyoneby maree from australia
top marks all round.Posted May 18, 2013
Pros: breakfast, quiet location, friendly staff.
Cons: absolutely nothing.
Location: best possible location for markets, food and walking to sights, quiet street.
rose petals on the bed and staff who have a genuine interest in your holiday and experiences. good english spoken, great help with tours and local knowledge. great position on a quiet street but very close to markets, lake and restaurants. fantastic breakfast. fantastic in every respect.
for Everyoneby A verified traveler
Highly recommendedPosted May 11, 2013
Fantastic location and staff. I'll stay at this hotel again and wouldn't hesitate to recommend to others. All the staff were unfailingly polite and helpful.
for Everyoneby Val from New Zealand
Old Centre HotelPosted May 4, 2013
Pros: Excellence of service
Cons: Small room but still good size for Vietnam
Location: Perfect for our needs
This hotel offers outstanding service well above their 3 star rating. Staff are genuinly warm and welcoming without being overintrusive. Is situated very centrally, took 2 minutes to walk to the lake and most of the old centre shops. Staff helped with arranging trips to Halong Bay and Sapa which were both excellent value for money spent. We were able to leave our large bags at the hotel while away without any problems. They even arranged for our tickets to go to the opera house to see the Vietnamese orchestra and ballet which was great and very cheap by western standards. Rooms were slightly small but this is expected in Hanoi. however good value for money.
for Familiesby Mick from Tas, Australia
Great LocationPosted Apr 12, 2013 on Hotels.com
We enjoyed our stay here. The staff were excellent. We were able to walk to all the attractions we wanted to see. We would stay here again.
for Everyoneby Richelle and Da from Perth WA, Australia
Won't disappointPosted Mar 25, 2013
Pros: Location and staff
Central located in the Old Quarter, great price and excellent staff. We have stayed here twice now and will come back next time in Hanoi.