Ratings based on 141 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.3 Room cleanliness
4.6 Service & staff
4.3 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 東京都

スタッフが楽しい満足度の高い街中のホテル。

Posted Mar 23, 2015
Pros: スタッフ!
Cons: プール、トイレなどホテルとして普通のところが少しだけ残念。
Location: すごくにぎやかな中にある。
混沌とした街道沿いにあるホテルで、一年中食べ物屋が多くある。 楽しいホテルでスタッフが面白い。プールが小さくて、一度も入らなかった。 差し引いても「満足度が高い」ホテルだと思う。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Bremen

Nettes Hotel in der Innenstadt

Posted Mar 19, 2015
Pros: Hotelpersonal (besonders an der Rezeption), Lage
Location: In der Altstadt. Die quirlige Altstadt ist direkt vor der Tür, viele Sehenswürdigkeiten sind zu Fuß zu erreichen.
Ein ordentliches Hotel mit in der Altstadt mit super freundlichem Personal, das sich um alles kümmert. Die Zimmer sind schon etwas "in die Jahre gekommen", aber sehr sauber und gut ausgestattet. Wir hatten einen Raum mit Fenster zu einem Innenhof, dadurch zwar keine Sicht, aber Tageslicht und wenig Verkehrslärm. In zwei der Nächte war eine brummende Klimaanlage vom Nachbarhaus ein wenig störend. Alles in Allem: gutes Preis-Leistungsverhältnis und empfehlenswert.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom new zealand

Good value nice hotel

Posted Feb 17, 2015
For the price paid it is a nice hotel and really good staff. Was able to check in early and was even upgraded to a suite room. Would definitely recommend. Really good location if staying in Hanoi
5 out of 5
Recommended
for Everyone
by A verified traveler

A good experience

Posted Feb 11, 2015
Pros: The staff are very friendly and also greeted me by name.
Location: Very convenient location in the Old Quarter.
I had a quiet room in the back of the hotel with my own private balcony.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great staff

Posted Feb 9, 2015
The hotel was great .Bella was very helpful she helped us in every way possible . She went beyond and by that I mean she booked our tours,trains and plane tickets freeing us up. The hotel is in the middle of the French quarter that was the reason we picked it . Knowing now what I know the French quarter may have been too busy for such a large group of 9.the roads are packed with people and motorbikes making it a little unsafe for our younger ones .
5 out of 5
Recommended
for Families
by Barbarafrom Wollongong, NSW.

An awesome hotel.

Posted Dec 16, 2014 on Hotels.com
The hotel was clean and spacious. Staff were smiling, friendly and helpful. There is a pool that my kids loved. Very central to everything. Great hotel.
3 out of 5
by A verified traveler

Hotel i gl. kvarter i Hanoi.

Posted Dec 14, 2014
Pros: Venligt personale. Central beliggenhed.
Location: Hotel midt i shopping og restaurentområde. Hoen Kiem søen i nærheden. Ikke langt til hovedbanegården og Hoa Lo fængslet("Hanoi Hilton").
Personale var yderst venlige. Dårlig lugt på værelse. Leder hjalp med videre rejsearrangement.
5 out of 5
Recommended
for Families
by Helenfrom Adelaide

Brilliant

Posted Dec 14, 2014 on Hotels.com
Staff were amazing-helpful and friendly. The area has many restaurants and is convinient to Hoan Kiem lake, and can walk to many others. Otherwise it's cheap to get a taxi. The staff can easily help you with any questions, and can book tours for you. We had problems with a tour we had booked back in Australia, and the staff helped us to sort it out. Absolutely stay there again!
5 out of 5
Recommended
for Getaway With Friends
by Cherryfrom Brooklyn, NY

Excellent Stay at this Hotel

Posted Dec 4, 2014 on Hotels.com
I really enjoyed my stay here. The staff was very helpful, offering many suggestions and advice, as well as explaining the area to us. The free breakfast is delicious and our room was always kept very clean. The location is excellent as it's relatively walking distance to Hoan Kiem Lake. It's a great value for the price.
4 out of 5
Recommended
for Couples
by Andreasfrom hannover

sehr gutes drei sterne hotel

Posted Nov 26, 2014 on Hotels.com
Ein nettes Hotel im der Altstadt. Das Personal ist ausgesprochen hilfsbereit. Wir fanden es sehr gut.