Ratings based on 261 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.4 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2015
Neat hostel. Kind staff, reasonable price ! Location was great. But it was different from the expedia map. So careful about it.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom London

Great hotel close to town

Posted Feb 27, 2015
We stayed at the Royal Hanoi Palace hotel for 4 nights whilst exploring the city. The hotel staff were very welcoming on arrival and helpful throughout the stay. We also used the hotel to book a trip to Halong Bay which was ok value for money. We could have got it cheaper but went for peace of mind of booking it through the hotel. The room was perfect for a short city break. The bed was comfortable after long days exploring. In general the room was very clean. We would definitely recommend this hotel to other travellers.
3 out of 5
Recommended
for Personal Event
by A verified traveler

ちょっと期待はずれ

Posted Feb 23, 2015 on Hotels.com
部屋の詳細を見たときに浴槽があると思っていたが当日の部屋は、シャワーだけだった。金額が安いので仕方ないのかと諦めた。
5 out of 5
Recommended
for Getaway With Friends
by xavierfrom Paris

Un bon hôtel à Saigon

Posted Feb 13, 2015 on Hotels.com
Un hôtel design, extrêmement bien placé et relativement peu bruyant pour Saigon. Personnel charmant et attentionné. Chambre fonctionnel et balcons agréables. A noter que la connexion internet est assez erratique, ce qui est toutefois fréquent au Vietnam.
5 out of 5
Recommended
for Couples
by A verified traveler

A very good place to stay

Posted Feb 7, 2015 on Hotels.com
It was a nice choice to stay in the Royal Palace hotel. Staffs working there were very kind, the room was clear and breakfast was always delicious
5 out of 5
Recommended
for Couples
by A verified traveler

One of a great hotel in Hanoi

Posted Feb 7, 2015 on Hotels.com
Great hotel, really friendly and helpful staff,expecially Jenny. Clean rooms, great facilities and very convenient location. On a quiet street in the old quarter, and walking distance to most sights in the city.
5 out of 5
Recommended
for Personal Event
by A verified traveler

Wonderful Staff

Posted Feb 4, 2015 on Hotels.com
Great location, clean and comfortable rooms and the most helpful friendly staff you could wish for. I would definitely stay at this hotel again.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

what a great hotel

Posted Feb 2, 2015 on Hotels.com
The staff are very friendly. Breakfast was great. The location is very good for food and shopping
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Value for money

Posted Feb 2, 2015 on Hotels.com
The hotel was great with excellent service, the staff were fantastic, were extremely helpful and gave great recommendations about where to go in Ha Noi. The breakfast was good, tasty. The hotel was in a fantastic location, walking distance to what we needed.
3 out of 5
Recommended
for Everyone
by A verified traveler

Kein Luxushotel, aber nett

Posted Feb 1, 2015
Ein Dreibettzimmer mit Dachterasse und Jacuzzi (nie ausprobiert, nur geduscht) zu einem sehr günstigen Preis. Nur ein Schuhkarton-Fenster, aber mit geöffneter Terassentür kam genug Licht und Luft herein. Der Außenbereich auf dem Dach ist schön, um in der Sonne zu sitzen. Allerdings enden dort sämtliche quietschenden Klimaanlagen des ganzen Gebäudes - wer zum Schlafen Ruhe braucht, sollte vielleicht lieber eins der anderen Zimmer nehmen ...