Ratings based on 272 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
97% of guests recommend
4.3 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from 愛知県

常宿にしています

Posted Jun 28, 2015
便利な立地にあり、コストパフォーマンスが高いので常宿にしています。スタッフのサービスも良く、価格の割に部屋もきれいで不満はありません。
3 out of 5
Recommended
for Everyone
by A verified traveler from 日本

中心地の近くで活動しやすいロケーション

Posted Jun 26, 2015
Pros: 中心地に近く動きやすい
Cons: ベットの上のクッションと枕の匂い
ホテルのスタッフも優しいベットメイキングもきれいただ残念なのは ベットの上にあったクッションと枕が加齢臭のような匂いがあった。 それを除けば普通にきれいです、
4 out of 5
Recommended
for Everyone
by A verified traveler from 愛知県

便利な立地でコストパフォーマンス高い

Posted Jun 20, 2015
スタッフの対応も良く、便利な場所にありながら、値段が安くて良かった。欲を言えば朝食をもう少し良くして欲しいが、値段が安いのでこんなものか。次回も利用したい。
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 10, 2015
Neat hostel. Kind staff, reasonable price ! Location was great. But it was different from the expedia map. So careful about it.
3 out of 5
Recommended
for Couples
by Howard from Australia

What u see on the net is not what u will get

Posted Mar 27, 2015 on Hotels
Not happy when located room that requested and paid for a higher room with city view,but just a small room with four wall and dirty bathroom with no hot water,wouldn't change until the next morning when the duty manager come to work,change to a bigger room without city view,because of rushing to joint the city day tour,and there was no clean room to change to put our luggage in,the manager told us to leave our baggage to him,when came back in the evening after our tour,found that our luggages was in a new room but been go through our things and money was stolen,reported right away but with no respond as every things had to wait for the duty manager,next morning reported to the duty manager again,nothing was respond,very disappointed
3 out of 5
Recommended
for Getaway With Friends
by Scott from Brisbane

Seeing is believing

Posted Mar 26, 2015 on Hotels
We went with two other couples and from the time we arrived, the hotel was overbooked with one of the rooms. All bathrooms in the rooms we stayed in flooded and in particular the room I stayed in the hot water pipe over the toilet was leaking, when it was fixed the following day we returned to no hot water at all. We were moved to another room but the same problem with the hot water pipe leaking which resulted in very little hot water until it was fixed. Other than that the staff were friendly and helpful. There was no restaurant and bar in the hotel as listed on website. Breakfast was served in the main foyer. The hotel needs an upgrade and the website needs updating so that other travellers get the correct information about the hotel. Otherwise, hotel in good location.
5 out of 5
Recommended
for Personal Event
by Carmen

This traveler left a rating score only Posted Mar 25, 2015 on Hotels
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

great hotel in Hanoi

Posted Mar 21, 2015 on Hotels
Great hotel in hanoi
5 out of 5
Recommended
for Couples
by A verified traveler

Wonderful stay

Posted Mar 19, 2015 on Hotels
Staff are wonderful, nothing is too much trouble. Great location and clean room. Would stay hear again
5 out of 5
Recommended
for Couples
by A verified traveler

Value for money

Posted Mar 17, 2015 on Hotels
The room was clean, staffs were friendly and helpful, breakfast was great & have many choices.