“Disappointed”

The hotel is old compared to hotels of similar value. I have stayed at this hotel on more than one occasion. The room is very old and has not been updated. Housekeeping knocks on door all the time and has even walked into room without knocking at 11pm at night. I was relaxing in the bar area and was impolitely asked to move so that a group of children could sit together. The television in the room is small and old and limited channels compared with Movenpick hotel and other hotels.

“Way behind the times”

This is supposed to be a 5 star hotel, but it does not offer Internet access in its rooms. I tried to connect and was charged $15 (an "automatic" charge each day even if you only peek at one email). The hotel is large and impressive from the outside, but the decor is outdated and a bit cheesy, the Musak played in the elevators is annoying, the professional services only provided at inflated additional cost (at a time when smaller hotels already offer free wireless or even computers in the rooms). We booked here to use the gym, which was the only thing about the hotel which was reasonably good. The breakfast is full of packaged products rather than fresh ones, and the food we had at this hotel was high priced and not especially good.