Ratings based on 13 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
92% of guests recommend
4.4 Room cleanliness
4.3 Service & staff
4.2 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
by Shirley from Hong Kong

Excellent Service

Posted Apr 14, 2014 on Hotels.com
Hotel is nice and clean
4 out of 5
Recommended
by A verified traveler

This traveler left a rating score only Posted Mar 16, 2014 on Hotels.com
4 out of 5
Recommended
by A verified traveler

Comfortable

Posted Dec 28, 2013 on Hotels.com
A comfortable hotel that needs some renovation
4 out of 5
Recommended
for Getaway With Friends
by Erica from Perth Australia

Very Nice

Posted Aug 31, 2013 on Hotels.com
We loved it as we had been paying a lot less and getting a lot less but we got a great rate thru this site for this hotel and was worth the upgrade experience, The mini bar could've had a bit more in it ie spirits but overall loved the extras and comfort
4 out of 5
Recommended
for Business Travelers
by Johnny

This traveler left a rating score only Posted Mar 30, 2013 on Hotels.com
5 out of 5
Recommended
for Business Travelers
by Adrianna

Beautiful hotel!

Posted Jan 31, 2013 on Hotels.com
I really enjoyed my stay! The staff were polite and helpful, the room was gorgeous and the food was pretty good, too! I'd definitely stay here again!
3 out of 5
Recommended
for Business Travelers
by Abe

Unreal restaurant prices

Posted Jan 29, 2013 on Hotels.com
I will never stay again because food selection is limited and restaurant is way over priced.
5 out of 5
Recommended
for Everyone
by Kanai from Tokyo, Japan

Great business hotel

Posted Jan 28, 2013
Cons: No Vietnamese-style coffee in the first floor cafe
Very nice hotel in Hanoi. Convenient location, clean rooms and pleasant staff. Breakfast buffet was good but not great. I'd prefer going out for a bowl of pho vs. the buffet.
5 out of 5
Recommended
for Business Travelers
by A verified traveler

This traveler left a rating score only Posted Sep 1, 2012 on Hotels.com
4 out of 5
Recommended
for Everyone
by Ron from Portland, ME, USA

Nice Hotel-- but don't stay here for the pool :>(

Posted May 8, 2012
Pros: big room
Cons: pool
Location: short taxi ride to popular attractions, but not walkable. Not in tourist area.
Elegant, clean hotel as you'd expect from a Japanese company. And the staff were totally professional in every way. The ONLY problem with the hotel was the pool area. It's a plain concrete slab deck with no umbrellas, no greenery, no personality at all. And no staff to help with deck chairs and cushions, etc. So drab, hot and uncomfortable we stayed only 30 minutes. In total contrast to the hotel itself.