Ratings based on 83 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
94% of guests recommend
4.2 Room cleanliness
4.2 Service & staff
4.0 Room comfort
3.8 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
Recommended
for Everyone
by A verified traveler

Fantastic location

Posted Apr 13, 2015
Fantastic location but very tired and needs a lot of attention. Staff needs more training in customer service. They lost my laundry but were just concerned about paying for it. Towels were not available until they came back from the laundry in the evening. A lot of noise from the road.
4 out of 5
Recommended
for Everyone
by A verified traveler from 日本

ハノイを知る絶好のロケーション

Posted Apr 2, 2015
Pros: スタッフの対応が満足です。スタッフは若者が中心ですが、笑顔を絶やさずに下手な英語にも真剣に対応してくれます。
Cons: 部屋が窓のない部屋があります。厳密にいうと窓はついているが、吹き抜けの空間へしか抜けていない、ベトナムの安い宿にはよくあるタイプです。したがって、換気が悪く、黴臭い感じがあり、洗濯した下着とかが乾きにくいです。上階で道路側には窓ありタイプもあるので、予約時あるいはチェックイン時に確認するいいです。
Location: ホアンキエム湖まで徒歩3分、水上人形劇場までも同様、旧市街地にあるので、食事やショッピングにも全く不便はありません。
立地場所が何よりも勝ります、しかも宿泊料金も部屋の大きさの割にはリーズナブルです。ホアンキエム湖がすぐ近く、しかもオールドシティの一部ですので、ハノイの食と文化を同時に満喫できます。宿泊客層は欧米のバックパッカーより少し上の層で、高齢者の観光団体や家族旅行が多いいように感じました。ですから気取る事ないフレンドリーな環境です。10階の食堂は朝のビュッフェ形式の食事がセットになっていて、ハノイを一望できる絶景です。今回はビジネスユーズで、私のスーツ姿はいささか場違いの感ありでしたが、気にする人もないぐらいフレンドリーなホテルです。ズバリ、お勧めです。
4 out of 5
Recommended
for Couples
by Rafael from москва

Сомнительный отдых

Posted Mar 31, 2015 on Hotels
Во время отдыха проходил ремонт. С 7.30 часов в номере стоял грохот от перфораторов. В другом номере после переселения с 5.30 во внутреннем дворе в течение 1 часа истошно кричал петух. Утром ресторан для завтрака переполнен. С трудом можно найти места. При заказе трансфера (и предварительной оплате его) никто не встретил (потом выяснилось, что нас встречали в другом терминале). Пришлось самостоятельно брать такси. При повторном приезде потеряли сданные на хранение вещи. Нашли только через несколько часов!
3 out of 5
Recommended
for Couples
by A verified traveler

Bra hotel med bra läge! Superb frukost!

Posted Mar 27, 2015 on Hotels
Vi anlände tidigare än check in tid och fick ändå vårt rum direkt utan extra kostnad OCH blev uppgraderade från superior till deluxrum! Bra service! Läget är perfekt med gångavstånd till många sevärdheter. Rent ich fräscht. Pool och restaurang skulle behöva en uppfräschning. Men ändå helt ok. Ta egen taxi från flygplatsen. Kostar mindre än vad hotellet debiterar. Rekommenderar gärna detta hotell.
2 out of 5
Recommended
for Couples
by Yang Ho from Seoul.korea

다시 이용하기 싫은 호텔

Posted Mar 23, 2015 on Hotels
립쎄션직원들 불친절. 호텔스닷컴에서 예약하고,예약번호 보여주니깐. 하는말;이메일을 받지 못해서,기다리라며. 나에게 호텔로 예약내용 이메일로 보내라고함. 로비에서 기다리라고 하더니,감감 무소식. 왕짜증!!! 불친절의 극치. 룸에는 곰팡이 냄새나고, 목욕 타월도 빠트리고, 다시 이용하기 싫음. 다만. 욕실에 욕조 있고, 위치와 스카이 라운지 식당은 쓸만함. 그래도, 가격대비 영~ 아님.다시 이용 안할거임.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney

comfortable, great location

Posted Jan 6, 2015
Pros: location and staff
Cons: none.
a very pleasant experience. the staff are so friendly and helpful.
4 out of 5
Recommended
for Couples
by Stirling from Johannesburg

Great hotel with extremely friendly staff.

Posted Dec 24, 2014 on Hotels
The hotel is in a good position in the Old Quarter within walking distance to the night market and lots of street food. The room was very confortable. The travel desk agent, Miss Moon was extremely friendly and helpful. The Halong Bay cruise that she organised for us was excellent and I would recommend taking the 2 night 3 day option. Upon our arival back at the hotel from Halong bay she had upgraded our room for us which was a nice surprise. Due to the nature of the old quarter the hotel was a little noisy but I don't think you will find anything quiter within the area.
4 out of 5
Recommended
for Couples
by Mikko from Helsinki

Great location location location

Posted Dec 17, 2014 on Hotels
Very good service at the reception.
5 out of 5
Recommended
for Business Travelers
by Philippe from Loches

Super hotel

Posted Dec 7, 2014 on Hotels
Idéalement placé dans le vieux quartier. Personnel efficace, bilingue et prévenant.
5 out of 5
Recommended
for Everyone
by A verified traveler from tran

Posted Dec 7, 2014
Great location for tourists and the staffs are very friendly and excellent service ...