Room type

Deluxe Room

Max Occupancy: 3 guests (up to 2 children)

Premium Room

Max Occupancy: 2 guests (up to 1 child)

Grand Premium Room

Max Occupancy: 2 guests (up to 1 child)

The Level Premium

Max Occupancy: 2 guests (up to 1 child)

The Level Suite

Max Occupancy: 2 guests (up to 1 child)

Get an overview of this hotelFamily-friendly Hanoi hotel in Hoan Kiem, near Thang Long Water Puppet Theatre

Location

This family-friendly Hanoi hotel is located in the business district, within 1 mi (2 km) of Hoa Lo Prison Museum, Thang Long Water Puppet Theatre, and Hoan Kiem Lake. Temple of Literature and Ho Chi Minh Mausoleum are also within 2 mi (3 km).

Hotel Features

Along with 2 restaurants, this hotel has an outdoor pool and a nightclub. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a coffee shop/café are onsite.

Room Amenities

All 306 soundproofed rooms provide free WiFi, free wired Internet, and 24-hour room service. Guests can enjoy deep soaking tubs, and other standard amenities include minibars, premium bedding, and LCD TVs.

Hotel Amenities

Hotel Amenities

In addition to an outdoor pool and a seasonal outdoor pool, Melia Hanoi provides a health club and a spa tub. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. High-speed wireless Internet access is complimentary.

This 4.5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 10835 square feet (1007 square meters) include a conference center. This family-friendly hotel also offers a children's pool, a nightclub, and a sauna. Onsite self parking is complimentary.

Melia Hanoi has designated areas for smoking.

  • 24-hour front desk
  • Airport transportation
  • ATM/banking
  • Babysitting or childcare
  • Babysitting or childcare (surcharge)
  • Bar/lounge
  • Breakfast available (surcharge)
  • Business center
  • Children's pool
  • Coffee shop or café
  • Coffee/tea in lobby
  • Free newspapers in lobby
  • Conference center
  • Conference space size (feet) - 10835
  • Conference space size (meters) - 1007
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Free self parking
  • Free WiFi
  • Gift shops or newsstand
  • Hair salon
  • Health club
  • Laundry facilities
  • Limo or Town Car service available
  • Luggage storage
  • Meeting rooms 3
  • Multilingual staff
  • Nightclub
  • Number of floors - 22
  • Number of restaurants - 2
  • Outdoor pool
  • Outdoor seasonal pool
  • Porter/bellhop
  • Rooftop terrace
  • Safe-deposit box at front desk
  • Sauna
  • Shopping on site
  • Snack bar/deli
  • Spa services on site
  • Spa treatment room(s)
  • Spa tub
  • Television in lobby
  • Total number of rooms - 306
  • Tours/ticket assistance
  • Train station pickup (surcharge)
  • Wedding services
  • Year Built 1999
Show all hotel amenities

Family Friendly Amenities

  • Babysitting or childcare (surcharge)
  • Children's pool
  • Cribs/infant beds (complimentary)
  • Free Wi-Fi
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Internet

Available in all rooms: Free WiFi , Free wired high-speed Internet

Available in some public areas: Free WiFi

Parking

Free self parking

Room Amenities

  • Air conditioning
  • Bathrobes
  • Blackout drapes/curtains
  • Cable TV service
  • Climate control
  • Coffee/tea maker
  • Free bottled water
  • Free newspaper
  • Free toiletries
  • Connecting/adjoining rooms available
  • Free cribs/infant beds
  • Daily housekeeping
  • Deep soaking bathtub
  • Desk
  • Dial-up Internet access (surcharge)
  • Free WiFi
  • Free wired high-speed Internet
  • Hair dryer
  • Hypo-allergenic bedding available
  • In-room safe
  • Individually furnished
  • Iron/ironing board
  • LCD TV
  • Minibar
  • Phone
  • Pillow menu
  • Premium bedding
  • Premium TV channels
  • Private bathroom
  • Rainfall showerhead
  • Room service (24 hours)
  • Shower/tub combination
  • Slippers
  • Soundproofed rooms
  • Turndown service
Show all room amenities

Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 9 AM.

El Patio Restaurant - This restaurant serves breakfast, brunch, lunch, and dinner.

El Oriental Restaurant - This restaurant serves lunch and dinner.

Late night fare is available from 24-hour room service.

Show dining options

Nearby Things to Do

An outdoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Aerobics on site
  • Ecotours on site
  • Yoga classes/instruction on site
Show recreation options

Spa Services

  • Hot stone massage
  • Swedish massage
  • Steam room in spa
  • Thai massage
  • Sports massage
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Massages
  • Body treatments
  • Facial treatments

Hotel Policies

Check-in

Check-in time starts at 2 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children under 11 years old stay free when using existing bedding.
  • Rollaway/extra beds are available for VND 1,540 per night.
  • Free cribs (infant beds)!

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card or cash deposit are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

Show all policies

Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for buffet breakfast: VND 500000 per person (approximately)
  • Fee for in-room wireless Internet: VND 0 per 24-hour period (rates may vary)
  • Fee for in-room high-speed Internet (wired): VND 0 per 24-hour period (rates may vary)
  • Rollaway bed fee: VND 1,540 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

This property offers transfers from the airport and train station (surcharges may apply). Guests must contact the property with arrival details 48 hours prior to arrival, using the contact information on the booking confirmation. Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation. Children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Awards & Affiliations

Green / Sustainable Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Show more Awards & Affiliations
Sorry, we seem to have had an issue loading our review content. Try again?