Melia Hanoi

5.0 star property
Luxury spa hotel near Hoan Kiem Lake

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your current months are April, 2024 and May, 2024.
April 2024
May 2024

Melia Hanoi

Photo gallery for Melia Hanoi

Front of property
The Level, Suite, Balcony | Minibar, in-room safe, desk, laptop workspace
View from room
Daily buffet breakfast (VND 571725 per person)
Lobby

Overview of Melia Hanoi

9.0

Wonderful

Popular amenities

  • Pool
  • Breakfast available
  • Spa
  • Hot Tub
  • Bar

Explore the area

44b Ly Thuong Kiet Street, Hoan Kiem District, Hanoi, 01235
  • Popular LocationCava Lounge at Melia Hanoi1 min walk
  • Popular LocationHoa Lo Prison Museum3 min walk
  • Popular LocationHanoi Railway Station11 min walk
  • AirportHanoi (HAN-Noi Bai Intl.)43 min drive
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Room options

Family Suite

  • 732 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, Connecting Rooms

  • 689 sq ft
  • City view
  • Sleeps 4
  • 2 King Beds

Suite

  • Sleeps 3
  • 1 King Bed OR 2 Twin Beds

The Level, Suite, Balcony

  • 732 sq ft
  • City view
  • Sleeps 2
  • 2 King Beds

Deluxe Room

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

The Level Suite

  • 731 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

Suite

  • 731 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

The Level Premium

  • 344 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Premium Room

  • 355.8 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the neighborhood

Hanoi

Melia Hanoi is located in Hoan Kiem, a neighborhood in Hanoi, and is near a train station. Trang Tien Plaza and Hang Gai Street are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Hoan Kiem Lake and Thong Nhat Park. Looking to enjoy an event or a game while in town? See what's happening at Hanoi Indoor Games Gymnasium or My Dinh National Stadium.

What's nearby

  • Hoa Lo Prison Museum - 3 min walk
  • St. Joseph's Cathedral of Hanoi - 10 min walk
  • Hoan Kiem Lake - 11 min walk
  • Hanoi Opera House - 15 min walk
  • Hanoi Old Town Night Market - 17 min walk

Getting around

  • Hanoi Railway Station - 11 min walk
  • Noi Bai Intl. Airport (HAN) - 43 min drive

Restaurants

  • Bún Bò Huế O Xuân - Cơ Sở 2 - 2 min walk
  • Trung Nguyên Cafe - Cà Phê Sách - 3 min walk
  • Cava Lounge at Melia Hanoi - 1 min walk
  • Bún riêu Huyền Thu - 3 min walk
  • Juicéé Lab - 2 min walk

About this property

Melia Hanoi

Luxury hotel located in Hoan Kiem
Hoan Kiem Lake is located near Melia Hanoi, which provides an airport shuttle, a terrace, and shopping on site. Treat yourself to a body treatment, a massage, or a facial at Oasis Spa, the onsite spa. Enjoy happy hour and more at the two onsite restaurants. In addition to a coffee shop/cafe and a hair salon, guests can connect to free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices).
Additional perks include:
  • An outdoor pool with sun loungers
  • Limo/town car service, buffet breakfast (surcharge), and babysitting (surcharge)
  • A porter/bellhop, an elevator, and a ballroom
  • A front-desk safe, a TV in the lobby, and meeting rooms
Room features
All 306 rooms offer comforts such as 24-hour room service and pillow menus, as well as thoughtful touches like laptop-friendly workspaces and air conditioning.
More amenities include:
  • Reusable coffee/tea filters, recycling, and LED light bulbs
  • Bathrooms with bidets and tubs or showers
  • 42-inch LCD TVs with premium channels
  • Wardrobes/closets, daily housekeeping, and desks

Languages

English, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Bus station shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limo/town car service

Food and drink

  • Daily buffet breakfast available 6:00 AM–10:00 AM for a fee: VND 571,725 for adults and VND 277,200 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Cham
  • Garbo
  • Mosaico

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Piano
  • Sauna
  • Shopping
  • Spa tub
  • Steam room
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Stroller

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Business center
  • Computer station
  • Conference center

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • Body scrubs
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Magnifying mirror
  • Tile flooring in public areas
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible restaurant

More

  • 22 floors
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Designated smoking areas (fines apply)
  • Eco-friendly cleaning products used
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels

Entertainment

  • 42-inch LCD TV with premium cable channels

Food and drink

  • 24-hour room service
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Reusable coffee/tea filters
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Any other arrangements must be coordinated with the property prior to arrival.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 9 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for VND 1843380.0 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately VND 571725 for adults and VND 277200 for children
  • Airport shuttle fee: VND 1800000 per vehicle (one-way, maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: VND 1843380.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards, debit cards, and cash
This property is professionally cleaned
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is not required for transportation to and from this property

Frequently asked questions

Does Melia Hanoi have a pool?

Yes, this property has an outdoor pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Melia Hanoi?

As of Mar 19, 2024, prices found for a 1-night stay for 2 adults at Melia Hanoi on Mar 30, 2024 start from $96.38, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Melia Hanoi pet-friendly?

No, pets are not allowed at this property.

What time is check-in at Melia Hanoi?

Check-in start time: 2:00 PM; Check-in end time: anytime. A fee applies for early check-in (subject to availability).

What time is check-out at Melia Hanoi?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Melia Hanoi provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of VND 1800000 per vehicle applies.

Where is Melia Hanoi located?

Located in Hoan Kiem, this luxury hotel is within a 15-minute walk of Hoa Lo Prison Museum and Hoan Kiem Lake. Vietnam Women's Museum and Center International Trade Fair Hanoi I.C.E are also within 10 minutes. Hanoi Railway Station is 11 minutes by foot and Hanoi Long Bien Station is 27 minutes.

Melia Hanoi Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 476 out of 833 reviews" "
Rating 8 - Good. 271 out of 833 reviews" "
Rating 6 - Okay. 57 out of 833 reviews" "
Rating 4 - Poor. 12 out of 833 reviews" "
Rating 2 - Terrible. 17 out of 833 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Solomon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From the receptionist who let me have the kind of room I asked to the valet who helped me with my luggage.., and the guy who helped to book my taxi, the cleaning ladies who found my glasses before I checked out .. this place is full amazing people . I will return..
Stayed 2 nights in Jan 2024

10/10 Excellent

Manoj

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, bar,staff
Stayed 3 nights in Jan 2024

10/10 Excellent

Adryene, Missouri City

Stayed 1 night in Jan 2024

10/10 Excellent

Andrea

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great stay at Melia! Location is wonderful for walking places, we didn’t get a cab at all except for arranging the hotel services to pick us up at the airport (which was also a lifesaver and very comfortable). The staff are so accommodating and quick workers. Would certainly stay again!
Stayed 3 nights in Dec 2023

10/10 Excellent

Ghassan

Traveled with partner
Excellent location, food and service
Stayed 3 nights in Dec 2023

10/10 Excellent

Gilles

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Nice room. Good restaurant in the Hotel and nearby.
Stayed 9 nights in Dec 2023

8/10 Good

wade

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Is a little noisy sometimes I can hear outside noise and next door noise
Stayed 2 nights in Dec 2023

8/10 Good

cuong, Fremont

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Good services
Stayed 2 nights in Nov 2023

8/10 Good

cuong, Fremont

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 1 night in Nov 2023

10/10 Excellent

Chin hwee

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2023