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Reviews of Hanoi Morning Hotel

3 out of 5
Hanoi Morning Hotel
No. 10 Hang Hanh Street, Hoan Kiem District, Hanoi

Reviews

9.0

Wonderful

Rating 10 - Excellent. 287 out of 441 reviews" "
Rating 8 - Good. 91 out of 441 reviews" "
Rating 6 - Okay. 37 out of 441 reviews" "
Rating 4 - Poor. 16 out of 441 reviews" "
Rating 2 - Terrible. 10 out of 441 reviews" "

8.8/10

Cleanliness

9.4/10

Staff & service

7.2/10

Amenities

8.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Gelena

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I got a room without a window, which was weird, but at the same time it was quiet at night, considering how busy and noisy the area is. Lots of shops, restaurants, and bars around. It’s right by the lake and inside the Old Quarter, next to the French Quarter. The staff are very nice, they go out of their way to make you comfortable. The hotel is quite old and run down, but it has everything you need.
Stayed 6 nights in Apr 2024

6/10 Okay

Graham George

Disliked: Cleanliness, amenities, property conditions & facilities
I think the hotel is about 2star and I would not recommend it or stay there
Stayed 8 nights in Jan 2024

10/10 Excellent

mica, Anchorage

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for the price Good location for exploring on foot and massage at your door step
Stayed 2 nights in Jan 2024

6/10 Okay

Samantha

Stayed 1 night in Jan 2024

4/10 Poor

Seng

Stayed 2 nights in Jan 2024

10/10 Excellent

Andrew

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location - on a quieter street but still right in the middle of everything. Breakfast was delicious with an amazing view. Juli was very helpful in booking our tour to halong bay and beyond. All other staff were friendly and helpful.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Juli and the team were excellent throughout our stay.
Stayed 4 nights in Dec 2023

6/10 Okay

Vincent John, Singapore

Traveled with family
Liked: Staff & service
Disliked: Amenities
Checked in late and Ha, the intern receptionist, was most helpful. The roof breakfast area has good view of the lake and felt homely, but needs climb two floors to access it. Conveniently located and barely adequate.
Stayed 3 nights in Nov 2023
Response from Ms Ha on Nov 13, 2023
Thank you so much for your reviewWe appreciate your comments. Our hotel will continue to promote its strengths and overcome its weakness to bring you wonderful experiences. Wishing you the best and welcoming you next time. Thanks and best regards

10/10 Excellent

Andrew

Stayed 1 night in Nov 2023
Response from Ms Ha on Nov 6, 2023
Dear Andrew. Thank you so much for choosing our hotel for your vacation. We so happy when you enjoy time stay with us. Hope to see you the next time when you come back Ha Noi.

4/10 Poor

david

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
A somewhat mediocre hotel - can't really recommend
The stay was spoiled by the really uncomfortable bed which meant we had a poor night's sleep. Also, the bedside light didn't have a plug nearby to power it which was odd. The breakfast was also poor - indeed we chose not to have in on our second morning. More positively, the staff at reception were all polite and nice.
Stayed 1 night in Oct 2023
Response from Ms Ha on Nov 5, 2023
Thank you for your reviewWe are so sorry about your experience at our hotelIn your reviews, we had changed the lamp of that room and try to improve service qualityWishing you all the best and see you again someday to experience again, pleaseThanks and best regards

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price in an absolutely perfect part of the city for visitors. Enjoy the Old Quarter, eat the local foods, and never be far away. The high floor balcony room is highly recommended, it's such a serene way to watch the city and the beautiful lake. Our pictures are from 801, where my wife and I stayed. English not great with staff but didn't stop us from anything we needed. Daily bottled water provided. It can get loud at times but never after 10pm or early in the morning when you'd want to sleep. I would absolutely book here again on our next trip to Ha Noi.
Stayed 6 nights in May 2022
Response from Ms Hang on May 18, 2022
Dear James Thank you so much for choosing our hotel for your vacation. We so happy when you enjoy time stay with us. Hope to see you the next time when you come back Ha Noi.

8/10 Good

Van Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and reasonable price
Close to Hoan Kiem lake, lots of small shops and walking distance to many CBD tourist sights. Early check-in is the bonus.
Stayed 1 night in Feb 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little hotel
A great little hotel. Great breakfast, good service, friendly staff. Location can’t be beat.
Stayed 3 nights in Sep 2019
Response from Ms.Ruby on Oct 1, 2019
Dear Mr.David, Thank you so much for choosing our hotel for your vacation. We so happy when you enjoy time stay with us. Hope to see you the next time when yiu come back Vietnam. Ms.Ruby

10/10 Excellent

Henrique

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hanoi Morning Hotel
Hanoi Morning Hotel was a very nice surprise! Very good location in the "Old Quarter" and good value for money for a hotel of its class. The staff was very friendly and helpful! It was a good choice!
Stayed 3 nights in Aug 2019
Response from Ms.Ruby on Aug 27, 2019
Thank you so much for your review and enjoy stay with us.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, good location, good breakfast. Close to old town and markets as well as shops and restaurants.
Stayed 2 nights in Aug 2019
Response from Ms.Ruby on Aug 17, 2019
Thank you so much for enjoy stay our hoel. Hope to see you the next time

10/10 Excellent

Du

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is in an ideal location for visiting Ha Noi with places of interest not far away. The outstanding highlight of our short stay at Ha Noi Morning Hotel was the excellent services provided by the friendly and helpful staff.
Stayed 2 nights in Aug 2019
Response from MS.Ruby on Aug 8, 2019
Thank you so much for your stay

8/10 Good

Van Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Linh on Jul 27, 2019
Thank you so much for your review

8/10 Good

Van Minh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019
Response from Linh on Jul 27, 2019
Thank you so much for your review

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good spot to stay in central Hanoi!
Stayed 3 nights in Jul 2019
Response from LINH on Jul 27, 2019
Thank you so much for your review

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2018
Response from Linh on Jul 27, 2019
Thank you so much for your review

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location, close to many attractions. Helpful staff
Stayed 2 nights in May 2019

8/10 Good

TYSON, Austin, TX

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Service was exceptional, breakfast was very good, and location was good. The hotel was a bit dated; however, management advised that they were in the process of remodeling.
Stayed 4 nights in Apr 2019

10/10 Excellent

george

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Breakfast View
Pleasent hotel in Old Quater friendly helpful staff.
Stayed 2 nights in Apr 2019

8/10 Good

Albert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend Hanoi Morning Hotel
Service was great, some renovations taking place so it was a little dusty is places, great breakfast. Would stay there again.
Stayed 1 night in Mar 2019

4/10 Poor

John

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Worst hotel in old quarter.
I travel to Hanoi a couple of times per year and I have stayed in dozens of hotels in old quarter. And usually on the same street as Hanoi morning. This is the worst hotel I’ve stayed in for about same price. Rooms old and mouldy. Staff sent two cars for pick up at airport. Told driver on departure international when I said domestic. Breakfast just eggs and fruit. Staff don’t speak much English. Under renovation so noisy all the time. Generally dirty and dusty. Avoid at all costs.
Stayed 1 night in Mar 2019
Response from Tran Yen on Mar 27, 2019
Dear Sir/Madam, Thank you for your booking with us and your feedback that help us to improve our services. We are sorry for the uncomfortable you got . We are doing a big renovation now after the last host just stopped working here and left old facilities and not good English speaking staffs. We will complete our renovation soon as well as change our team work to be sure to bring all the best and satisfaction to our new guest.

8/10 Good

Verified traveler

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The location is neverything. The room is nice. But the cleaness of overall in the hotel is not expected.
Stayed 3 nights in Mar 2019
Response from Tran Yen on Mar 28, 2019
Dear Sir/Madam, Thank you for your booking and your feedback us. We are doing a big renovation to renew all our rooms with nicer facilities. We will complete our renovation soon, then our hotel will be all clean to welcome our new customers.

10/10 Excellent

Jeff, Bangkok Thailand

Liked: Cleanliness, staff & service, property conditions & facilities
Great Hotel!!! I highly recommend it. The staff is excellent, it's close to everything, and it's a nice hotel, not a hostel. It's a 30 second walk to Hoan Kiem lake. There are tons of places to eat, shop, and watch the street performers. The Hanoi Morning Hotel is right in the middle of everything. It's worth the few extra bucks you'll pay to stay at the Hanoi Morning Hotel........
Stayed 3 nights in Feb 2019

10/10 Excellent

Jeff, Bangkok Thailand

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great hotel in a great location. It's only about a 30 second walk to Hoan Kiem lake. It's close to everything. It's a little pricey for Vietnam, but not extremely so. It's a great hotel if you're not on a tight budget. In other words, it's not a hostel, it's a nice hotel. Also, the staff was great. I highly recommend the Hanoi Morning Hotel.........
Stayed 3 nights in Feb 2019

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pit stop stay
We arrived from Nanning on the sleeper train, so we were very early (~8am). The staff were very helpful and offered a room that we could shower in, while waiting for our room to become available. We stayed one night here before flying to Da Nang but it was very comfortable and quiet. And everything is a short walk!
Stayed 1 night in Nov 2018

8/10 Good

Teo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Morning breakfast hope can improve western.
I’ll recommend to my friends and next time I travel to Hanoi will stay this hotel again. Thanks
Stayed 2 nights in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice staff but poor room condition
The staff is very helpful, but the room condition is bad, even considering the price.
Stayed 1 night in Jan 2019

6/10 Okay

Jodi

Liked: Staff & service
Stayed 3 nights in Jan 2019

8/10 Good

Ryan

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Dec 2018
Response from Hotel teams on Dec 30, 2018
Thank you so much for your feedback !

8/10 Good

Olive

Traveled with family
Liked: Cleanliness, staff & service
Overall comfortable, but could be better. Located in busy old quarter, everything close by
Stayed 2 nights in Dec 2018
Response from hotel teams on Dec 30, 2018
Thank you so much for your feedback !

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Great view from balcony; friendly staff; a bit run down; window in my room would not fully close.
Stayed 2 nights in Dec 2018
Response from Hotel Teams on Dec 22, 2018
Thank you for your feedback !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice location and very friendly staffs. The room is a bit noisy because of the traffic on the street, but still is a very nice place to stay, very convenience location. Thank you.
Stayed 3 nights in Nov 2018
Response from Comment from Hotel Management on Dec 13, 2018
Thank you for your feedback !

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Old style hotel with large rooms Great location Great staff
Stayed 3 nights in Dec 2018
Response from Comment from Hotel Management on Dec 13, 2018
Thank you for your feedback !

8/10 Good

Jannine

Liked: Cleanliness, staff & service, room comfort
Great room, lacklustre breakfast options.
Great room and reception staff. English very limited with some staff. Lighting in room not working and staff had no light globes to replace as required. Breakfast below standard. No vegan options apart from fruit. VERY noisy area on weekends with bands playing and other events around the lake closure area. If these issues were remedied we would stay again.
Stayed 2 nights in Nov 2018
Response from Comment from Hotel Management on Dec 13, 2018
Thank you for your feedback !

6/10 Okay

Howey, Sg

Liked: Staff & service
Disliked: Property conditions & facilities
Budget, dated hotel. For the price paid, there shld be better hotels ard the premises avail. Good location
Stayed 3 nights in Nov 2018
Response from Hotel teams on Nov 28, 2018
Thank you for your feedback !

6/10 Okay

Jason

Disliked: Cleanliness, property conditions & facilities, room comfort
Find somewhere else.
The staff was friendly. The Wi-Fi didn't work, the room was small, it wasn't what we booked. The elevator doesn't go all the way up. The room is really run down and half the part doesn't work.
Stayed 2 nights in Nov 2018
Response from Hotel Teams on Nov 28, 2018
Thank you for your feedback !

4/10 Poor

Lee, Asia

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Room was not as nice as shown in pictures. Couldn’t charge my phone as the plugs were limited and faulty. View from breakfast area is nice but limited selection available. Bed and pillow cover didn’t feel it’s newly changed.
Stayed 1 night in Nov 2018
Response from Hotel teams on Nov 28, 2018
We are sorry for the trouble during your stay !

8/10 Good

Muhammad

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2018
Response from Comment from Hotel Management on Nov 11, 2018
Thank you so much for your nice review!

6/10 Okay

Verified traveler

Stayed 2 nights in Oct 2018
Response from Comment from Hotel Management on Nov 11, 2018
We are all sorry for the trouble during your stay with us !

8/10 Good

Tony, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff . Close to the lake , limited breakfast food but very good value for money
Stayed 5 nights in Oct 2018
Response from Comment from Hotel Management on Mar 4, 2019
Thank you so much for your nice review!

8/10 Good

Thanh

Liked: Cleanliness, staff & service, room comfort
Good
Staff very friendly, helpful. Room clean. Brilliant location. I will come back stay at this hotel again.
Stayed 3 nights in Oct 2018
Response from Hotel teams on Nov 4, 2018
Thank you so much for your nice review!

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Not good choice stays..old and unfriendly
It was smooth check in and room is old and bed is not comfort small and hard.. at b'fast choices was limited , food was cold..quality was small.. especially the kitchen staff was nauty bother our till we met front counter staff..terrify experience.unfriendy.
Stayed 1 night in Oct 2018
Response from Hotel teams on Oct 13, 2018
We are all sorry for the trouble during your stay with us !

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018
Response from Hotel teams on Oct 13, 2018
Thank you so much for your nice review!

10/10 Excellent

Jose Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2018
Response from Hotel teams on Sep 15, 2018
Thank you so much for your nice feedback !

10/10 Excellent

Mike, Toronto Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great staff customer service very friendly Bikes available to ride Rooms with view Great location close to a lake you can ride around and lots of restaurants nearby
Stayed 2 nights in Aug 2018
Response from Hotel teams on Aug 18, 2018
Thank you so much for your nice review !

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 5 nights in Jul 2018
Response from Hotel teams on Aug 18, 2018
We are sorry for the trouble during your stay !