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Room type

Deluxe Room

Max Occupancy: 3 guests (up to 2 children)

Grand Room

Max Occupancy: 3 guests (up to 2 children)

Club Room

Max Occupancy: 3 guests (up to 2 children)

Suite

Max Occupancy: 3 guests (up to 2 children)

Luxury Hanoi hotel in Tay Ho with 2 restaurants

Location

Located in Tay Ho, this luxury hotel is within 3 mi (5 km) of Tran Quoc Pagoda, Ho Chi Minh Mausoleum, and Thang Long Water Puppet Theatre. Hoan Kiem Lake and Temple of Literature are also within 3 mi (5 km).

Hotel Features

2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a nightclub, a health club, and a bar/lounge.

Room Amenities

All 299 rooms provide conveniences like dining areas and sitting areas, plus WiFi and Select Comfort beds. Other amenities available to guests include 24-hour room service, wired Internet, and satellite TV.

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Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sheraton Hanoi Hotel features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

This 4.5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 14854 square feet (1380 square meters) include a conference center and conference space. This Art Deco hotel also offers a children's pool, a health club, and a nightclub. A complimentary area shuttle within 7 km is available for guests.

Sheraton Hanoi Hotel has designated areas for smoking.

  • Free WiFi
  • Number of restaurants - 2
  • Full-service spa
  • Children's pool
  • Outdoor pool
  • Bar/lounge
  • Nightclub
  • Health club
  • Coffee shop or café
  • Snack bar/deli
  • Outdoor tennis court
  • Sauna
  • Steam room
  • Free area shuttle
  • Conference center
  • Breakfast available (surcharge)
  • Airport transportation (surcharge)
  • Coffee/tea in lobby
  • Spa treatment room(s)
  • Spa services on site
  • Business center
  • Conference space
  • Conference space size (feet) - 14854
  • Conference space size (meters) - 1380
  • Number of meeting rooms - 9
  • Meeting rooms
  • Babysitting or childcare
  • Dry cleaning/laundry service
  • Laundry facilities
  • 24-hour front desk
  • Limo or Town Car service available
  • Billiards or pool table
  • Express check-in
  • Express check-out
  • Free newspapers in lobby
  • Tours/ticket assistance
  • Multilingual staff
  • Wedding services
  • Garden
  • Gift shops or newsstand
  • Porter/bellhop
  • Safe-deposit box at front desk
  • ATM/banking
  • Elevator/lift
  • Shopping on site
  • Luggage storage
  • Designated smoking areas
  • Number of buildings/towers - 1
  • Number of floors - 18
  • Total number of rooms - 299
  • Year Built 2004
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Family Friendly Amenities

  • Free Wi-Fi
  • Children's pool
  • Outdoor pool
  • Separate dining area
  • Snack bar/deli
  • Outdoor tennis court
  • Area shuttle (complimentary)
  • Rollaway/extra beds available
  • Babysitting or childcare
  • Laundry facilities

Internet

Available in all rooms: Wireless internet access ( 17.65 USD per day ), Wired internet access ( 17.65 USD per day )

Available in some public areas: Free WiFi

Room Amenities

  • WiFi (surcharge)
  • Wired high-speed Internet access (surcharge)
  • Separate dining area
  • Separate sitting area
  • Sleep Number by Select Comfort mattress
  • Minibar
  • Room service (24 hours)
  • Satellite TV service
  • Premium TV channels
  • Separate bathtub and shower
  • Coffee/tea maker
  • Cribs/infant beds available
  • Rollaway/extra beds available
  • Daily housekeeping
  • Turndown service
  • Free bottled water
  • Hair dryer
  • In-room safe
  • Bathrobes
  • Free toiletries
  • Phone
  • Iron/ironing board (on request)
  • Desk
  • Air conditioning
  • Climate control
  • Private bathroom
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Oven Dor - Onsite restaurant. A children's menu is available. Reservations are required.

Hemispheres - Overlooking the garden, this steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Chime - This bar specializes in international cuisine and serves dinner and light fare.

24-hour room service is available.

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Nearby Things to Do

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Spa Services

Lily Relaxation Centre has 5 treatment rooms. Services include hot stone massages, massages, facials, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per night.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD 17.65 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 17.65 per day (rates may vary)
  • Airport shuttle fee: USD 72 per vehicle (one way)
  • Rollaway bed fee: USD 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Couples wishing to share a room must provide proof of marriage.

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