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Get an overview of this hotelLuxury Hanoi hotel in Tay Ho with 2 restaurants

Location

Located in Tay Ho, this luxury hotel is within 3 mi (5 km) of Tran Quoc Pagoda, Ho Chi Minh Mausoleum, and Thang Long Water Puppet Theatre. Hoan Kiem Lake and Temple of Literature are also within 3 mi (5 km).

Hotel Features

2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a nightclub, a health club, and a bar/lounge.

Room Amenities

All 299 rooms provide conveniences like dining areas and sitting areas, plus WiFi and Select Comfort beds. Other amenities available to guests include 24-hour room service, wired Internet, and satellite TV.

Hotel Amenities

Hotel Amenities

In addition to a full-service spa, Sheraton Hanoi Hotel features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary high-speed wireless Internet access.

This 4.5-star property offers access to a business center, limo/town car service, and meeting rooms. Event facilities measuring 14854 square feet (1380 square meters) include a conference center and conference space. This Art Deco hotel also offers a children's pool, a health club, and a nightclub. A complimentary area shuttle within 7 km is available for guests.

Sheraton Hanoi Hotel has designated areas for smoking.

  • 24-hour front desk
  • Airport transportation (surcharge)
  • Free area shuttle
  • ATM/banking
  • Babysitting or childcare
  • Bar/lounge
  • Billiards or pool table
  • Breakfast available (surcharge)
  • Business center
  • Children's pool
  • Coffee shop or café
  • Coffee/tea in lobby
  • Free newspapers in lobby
  • Conference center
  • Conference space
  • Conference space size (feet) - 14854
  • Conference space size (meters) - 1380
  • Designated smoking areas
  • Dry cleaning/laundry service
  • Elevator/lift
  • Express check-in
  • Express check-out
  • Free WiFi
  • Full-service spa
  • Garden
  • Gift shops or newsstand
  • Health club
  • Laundry facilities
  • Limo or Town Car service available
  • Luggage storage
  • Meeting rooms
  • Multilingual staff
  • Nightclub
  • Number of buildings/towers - 1
  • Number of floors - 18
  • Number of meeting rooms - 9
  • Number of restaurants - 2
  • Outdoor pool
  • Outdoor tennis court
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Sauna
  • Shopping on site
  • Snack bar/deli
  • Spa services on site
  • Spa treatment room(s)
  • Steam room
  • Total number of rooms - 299
  • Tours/ticket assistance
  • Wedding services
  • Year Built 2004
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Family Friendly Amenities

  • Area shuttle (complimentary)
  • Babysitting or childcare
  • Children's pool
  • Free Wi-Fi
  • Laundry facilities
  • Outdoor pool
  • Outdoor tennis court
  • Rollaway/extra beds available
  • Separate dining area
  • Snack bar/deli

Internet

Available in all rooms: Wireless internet access ( 17.65 USD per day ), Wired internet access ( 17.65 USD per day )

Available in some public areas: Free WiFi

Room Amenities

  • Air conditioning
  • Bathrobes
  • Climate control
  • Coffee/tea maker
  • Free bottled water
  • Free toiletries
  • Cribs/infant beds available
  • Daily housekeeping
  • Desk
  • Hair dryer
  • In-room safe
  • Iron/ironing board (on request)
  • Minibar
  • Phone
  • Premium TV channels
  • Private bathroom
  • Rollaway/extra beds available
  • Room service (24 hours)
  • Satellite TV service
  • Separate bathtub and shower
  • Separate dining area
  • Separate sitting area
  • Sleep Number by Select Comfort mattress
  • Turndown service
  • Wired high-speed Internet access (surcharge)
  • WiFi (surcharge)
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Where to Eat

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10 AM.

Oven Dor - Onsite restaurant. A children's menu is available. Reservations are required.

Hemispheres - Overlooking the garden, this steakhouse serves lunch and dinner. Guests can enjoy alfresco dining (weather permitting). Reservations are required.

Chime - This bar specializes in international cuisine and serves dinner and light fare.

24-hour room service is available.

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Nearby Things to Do

An outdoor tennis court and a health club are featured at the hotel. An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a steam room.

The recreational activities listed below are available either on site or nearby; fees may apply.

  • Golfing nearby
  • Aerobics on site
  • Yoga classes/instruction on site
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Spa Services

Lily Relaxation Centre has 5 treatment rooms. Services include hot stone massages, massages, facials, and body scrubs. The spa is equipped with a sauna. A variety of treatment therapies are provided, including aromatherapy.

  • Hot stone massage
  • Number of treatment rooms 5
  • Body scrubs
  • Aromatherapy treatments
  • Sauna in spa
  • Body treatments
  • Facial treatments
  • Massages
  • Manicures and pedicures

Accessibility

To make requests for specific accessibility needs, complete the “Special or Accessibility Requests" section of “Trip Preferences" when you book your hotel.

  • Accessible bathroom
  • In-room accessibility
  • Braille or raised signage

Hotel Policies

Check-in

Check-in time starts at 3 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 30 per night.
  • Cribs (infant beds) are available.

You need to know

Extra-person charges may apply and vary depending on hotel policy.

Government-issued photo identification and a credit card are required at check-in for incidental charges.

Special requests are subject to availability upon check-in and may incur additional charges. Special requests cannot be guaranteed.

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Fees

Optional extras

The following fees and deposits are charged by the property at time of service, check-in, or check-out.
  • Fee for in-room wireless Internet: USD 17.65 per day (rates may vary)
  • Fee for in-room high-speed Internet (wired): USD 17.65 per day (rates may vary)
  • Airport shuttle fee: USD 72 per vehicle (one way)
  • Rollaway bed fee: USD 30 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

We should mention

Couples wishing to share a room must provide proof of marriage.

Awards & Affiliations

Green / Sustainable Property
This property participates in Travelife, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
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