Ratings based on 4 Verified Reviews

They paid and stayed. We double-checked.
4.8 out of 5
5.0 Room cleanliness
5.0 Service & staff
4.8 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
by Dr. Kumar Patil from India

Convenient Location and great service !

Posted Dec 17, 2013 on Hotels.com
I really recommend this place. It is close to lot of places. Great staff and they really go out of their way to service people. Extremely professional. Would stay again at this place.
5 out of 5
for Everyone
by Jen from Perth WA

We would definitely recommend the Silver Hotel.

Posted Mar 22, 2013
Pros: Staff, modern and very clean. And Miss Thai was a real gem.
Cons: Breakfast was limited, but it did the job.
Location: A 10 minute walk to the lake. So relatively easy to get anywhere you wanted to go.
I would definitely recommend the Silver Hotel in Hanoi. It is a little boutique hotel that is modern, very clean and the staff were so helpful especially the manager, Miss Thai, she speaks great English and nothing was too much trouble. Without her we would probably still be sitting on a train somewhere! She wrote out directions in English and Vietnamese to make our journey to Haiphong relatively easy and gave us her business card in case we got into trouble, told us we could email or ring at any time and she would help us out. The Silver Hotel made our stay in Hanoi very enjoyable.
4 out of 5
for Everyone
by Caroline from Australia

Staff were excellent.

Posted May 1, 2012
Pros: Staff were fantastic and very helpful
Location: a pleasant walk to the lake and touristy area. quieter than other districts (ie:Old quarter). Nice restaurant just around the corner.
The hotel is in the Business district of Hanoi. The street life/road traffic is not as busy and quieter than the other quarters (and especially the 'tourist' regions). All the staff at the hotel were more than willing to help for all of our requests. The room we were in didn't have a window (due to the nature of the buildings around all the sides) but did have a skylight. This meant early wakeups due to not being able to block the sunlight out..but it didn't concern us anyway. airconditioning and separate fans were well used and appreciated. Bathroom facilites were great.
5 out of 5
by A verified traveler from Singapore

Loved it!! Will choose this hotel again!

Posted Oct 31, 2011
I loved the small hotel and personal attention we got at this hotel. The staff was polite and helpful. The hotel was charming and clean. During our stay in Hanoi, we also stayed in a 4-star hotel and the service and charm of Silver Boutique was better by far. The breakfast was okay - not great. Coffee was excellent! It was easy to get around the city from here. Everything is just a short walk or taxi ride. The area was quiet and pleasing with plenty of great restaurants.