Ratings based on 172 Verified Reviews

They paid and stayed. We double-checked.
4.7 out of 5
98% of guests recommend
4.8 Room cleanliness
4.7 Service & staff
4.7 Room comfort
4.8 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Milan, Italy

High class hotel

Posted Aug 14, 2014
Pros: Style, silence and high standard facilities
We had a very nice experience in this elegant hotel. Staff has always been ready to help and made everything to help us out with any requests.
5 out of 5
Recommended
for Everyone
by A verified traveler

wonderful stay in a class Hotel. Magic.

Posted Jul 28, 2014
Added a touch of the timeless to our time in Hanoi. Seemed most appropriate and a wonderful welcoming stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Combination of location and history - wonderful!

Posted Jul 22, 2014
Luxury hotel with wonderful attention to detail. Fabulous staff - no service was too much. Food and wine list were great with plenty of variety.
5 out of 5
Recommended
for Everyone
by A verified traveler from Sydney, Australia

An oasis in a sea of chaos

Posted Jul 12, 2014
Pros: Staff, comfort and atmosphere.
Cons: No.
Location: Centrally located to the Old Quarter, walking distance to high end shopping, the "Hanoi Hilton" and a short taxi from other attractions.
Words cannot describe the level of service and value one receives for their money at the Metropole. Certainly Hanoi can be done a great deal more inexpensively, however the returns on investing on a stay at the Metropole certainly outweigh the costs. The staff went above and beyond our expectations and the facilities are spectacular. I cannot rate this hotel hight enough. It's worth spending a little more to be able to unwind in the peace and tranquility of this legendary hotel, whilst remaining central to all of the action that Hanoi has to offer.
5 out of 5
Recommended
for Everyone
by A verified traveler from Canada

Extraordinary! Don't stay anywhere else

Posted Jul 8, 2014
Pros: Everything - the food, the staff, the location.
Cons: Nothing!
Location: You can walk to the Old Quarter, jog around Hoan Kiem Lake, five minutes to the National History Museum (if that), the Opera, Puppet Theatre!
I spent my entire (very long) holiday at this hotel. I wanted pampering and peace and quiet away from my hectic position in North America. From the time I woke up til I fell asleep I was not disappointed. Good for solo travelers, newly weds and families. The hotel staff are excellent, the facilities are first rate. Would not stay anywhere else. I booked cars through the tour desk, was picked up and dropped off at the airport, had umbrellas brought when it was raining. Like three solid weeks at the best spa!
5 out of 5
Recommended
for Everyone
by A verified traveler

AMAZING HOTEL!!!

Posted Jul 7, 2014
I have been to many hotels around the world and this is definately one of the best :))
5 out of 5
Recommended
for Everyone
by A verified traveler from Melbourne, Australia

Gorgeous Hotel

Posted Jul 5, 2014
This hotel is absolutely beautiful. We stayed in Opera Wing (new wing) in Premium Delux Room. These rooms are spacious and probably the nicest room I have stayed in anywhere in the world. This is a 6 star hotel and if you can afford it you must stay here. Everything from room, food and service was impeccable. The location is fantastic, situated in French Quarter. A few minutes walk from the hustle and bustle of Old Town. We didn't want to leave. We will be back.
5 out of 5
Recommended
for Everyone
by Alan from Manchester, UK

Great hotel in every sense of the word!

Posted Jun 18, 2014
Pros: Well located in easy reach of the Old And French Quarters. Extremely comfortable with quality facilities.
Cons: Nothing
Location: In the heart of the city, with all major attractions within easy reach on foot or by inexpensive rikshaws or taxis.
The Sofitel Metropole Legend hotel in Hanoi exceeded our expectations. A hotel steeped in history & character, maintained to a very high standard giving a real quality experience. Staff and service both excellent, all making for a truly wonderful visit to this bustling capital city.
4 out of 5
Recommended
for Everyone
by Alan from Manchester, United Kingdom

Quality hotel well located

Posted Jun 14, 2014
A comfortable & quiet haven very close to Hoan Kiem Lake and the City Old District. Excellent facilities and polite staff offering very good service, much as you would expect from the Sofitel brand. Stylish interiors reflect the quality heritage of the famous Metropole name. Our tour of the hotel "bomb shelter" gave a real historical feel! Initial registration could be improved by a welcome drink and refreshing towel, now the hallmark of many Asian hotels.
5 out of 5
Recommended
for Everyone
by A verified traveler

Hanoi experience

Posted Jun 7, 2014
Pros: Old world charm Great staff Great resturaunts
Location: Sight seeing and shopping
Enjoyed the pool and restaurants and the service was fantastic. The young people you have working there are very friendly and helpful and are a real asset to your hotel and the Vietnamese people.