Ratings based on 139 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
95% of guests recommend
4.2 Room cleanliness
4.4 Service & staff
4.1 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified travelerfrom ZAMA

ハノイでのトランジットで利用しました。

Posted Feb 1, 2015
トランジットなので、空港行きのミニバス発着場所に程近いと言う事で決めました。 st ジョセフ教会のそばですが、ホテルは、見つけにくいです。 スタッフさんは、フレンドリーです。 チェックイン後、部屋にウェルカムフルーツとコーヒーを届けてくれました。 アメニティーは、歯ブラシ、石鹸がありました。 設備は、テレビとDVD、お湯が沸かせるポットがあります。 ドアの鍵のロックのコツを理解するのにやや難がありました。 このお値段で朝食付きなので、まぁまぁかと思います。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Japan、Chiba

コストパフォーマンスはいいのでは

Posted Dec 18, 2014
Pros: スタッフの方が親切でフレンドリーでした。
Cons: 部屋の鍵が開きにくい(コツがわかれば何ということはありませんでした)、部屋にドライヤーがなかった(貸して欲しいと伝えたところ、すぐに持ってきてくれましたが)、などという点を改善していただけたらと思います。
Location: 近くにはハノイ大聖堂、ホアンキエム湖、ナイトマーケット(日曜日?開催)などがあり、また、徒歩圏内にツアー会社、レストランが多くあります。また、スーパーマーケットも近くにあり、お土産はそこで購入しました。ホーチミン廟は、徒歩でも行けないことはありませんが、距離があるのでタクシーでもいい気がします。
路地に入りこんだ場所にあり、初めて訪れる際にはわかりにくいかもしれません。Expedia経由で割引価格で予約しましたが、値段の割には、部屋も快適で、更に朝食もついていましたので、コストパフォーマンスはいいように思います。部屋は新しくはありませんが、きちんと清掃されていました。また、近くには、安宿やツアー会社、レストラン等が多くあり、ハロン湾ツアーに出掛けたり、食事をするのにもいい場所であるように思います。
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Singapore

Good service provided by the hotel staffs.

Posted Dec 6, 2014
I had an amazing experience in the hotel especially when the hotel staffs are so helpful. When I needed help they attend to those matters immediately.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom mtl

Excellent rapport qualité prix

Posted Nov 26, 2014
Excellent rapport qualite prix au coeur du old quarter
5 out of 5
Recommended
for Couples
by Hayleyfrom Birmingham, uk

Great stay !!

Posted Oct 26, 2014 on Hotels.com
Originally booked to stay at this hotel for 2 nights ended up stating for 5! Great hotel, rooms are little dated but it was clean and comfy! Excellant location! The staff were very friendly and nice. Staff were very helpful in helping us book trips and flights. Would definitley recommend to stay here for the price.
5 out of 5
Recommended
for Couples
by A verified traveler

Amazing Hotel and Staff

Posted Sep 2, 2014 on Hotels.com
We love this hotel! Not only is the location ideal, they have the friendliest and most helpful staff! My wonderful experience in Northern Vietnam would not have been possible without them. The staff organised a Halong bay cruise 2 days 1night with Paragon Sancy , Perfume pagoda 1 day trip for us and we are extremely happy with both. You can always trust the hotel travel desk staff to organise all your activities while in Hanoi, they are really helpful and will get you the best deal available. Our rooms were great - clean and spacious. We appreciated the tea and coffee making facilities in the rooms as well as a hair dryer ,etc.. Thanks for a very nice start of our Vietnam holiday.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom 横浜

感じの良い従業員・便利な立地

Posted Aug 30, 2014
Pros: 宿泊料 従業員 立地
トータルで考えてお勧めです。 空港からタクシーで行ったのですが、ホテルの前の道路は狭くて車が入れないからと近くで下された時は正直不安になりましたが、チェックインを対応してくれた従業員の感じが良かったこと、部屋が清潔だったことで安心しました。 またハノイへ行く時には利用したいと思います。
5 out of 5
Recommended
for Couples
by A verified traveler

Great all round experience

Posted Aug 27, 2014 on Hotels.com
Our stay at the Splendid Jupiter Hotel made our visit to Hanoi thoroughly enjoyable! The location very convenient, close to Hoan Kiem Lake and there were many shops and good places to eat in the area. Our rooms were clean and comfortable, with all the necessary conveniences, such as wifi, rerigerator, safe, etc. But the most outstanding thing is the amazing service and the nice staff. They helped us book a day trip to Ha Long bay and Mai Chau 2 days 1 night . it was AMAZING!!!! Everything was perfect.
5 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Outstanding service, excellent location !

Posted Aug 26, 2014 on Hotels.com
Our stay in Splendid Jupiter Hotel was extraordinary! Everything was above any expectations we had. When we arrived at the hotel, we were greeted by our names and pineapple juice. our rooms were very nice, meticulous and very clean . Moreover, the staff of this hotel is really awesome! They are very attentive and helpful . They organised everything for us during our time in Hanoi, Halong Bay and Sapa, at a really excellent price. Special thanks to bellboy who was very thoughtful and warmhearted when he escorted us to and from the train station for Sapa. Every member of staff should get an award for customer service. Many thanks to all.
5 out of 5
Recommended
for Couples
by A verified traveler

Excellent hotel, friendly service.

Posted Aug 15, 2014 on Hotels.com
We had a very memorable trip to Hanoi due to the efforts of the fantastic staff at this hotel! We have nothing but praise for their warmth, friendliness and helpfulness!Our room was comfortable, impeccably clean, and well-maintained. They were so helpful in booking our Halong bay trip and train tickets. The Staff even came with us in the taxi to the train station to assure we didn't get on the wrong one. Upon check- out we went out for more sightseeing, when we arrived back we were giving another room to freshen up and relax before our night train. Thanks to all the staff there for this memorable stay!