Ratings based on 94 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
96% of guests recommend
4.3 Room cleanliness
4.6 Service & staff
4.2 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler

Non staying couple

Posted Sep 16, 2014
Although we were booked into this hotel for 2 nights we did not stay. We found that the narrowness of the room and the stairs which had to be used to arrive at the restaurant were of no use to me as I cannot do stairs. The staff member who met us was very helpful in booking us into another hotel. We apologize to her for the inconvenience we put her through. We also did not like the idea of a taxi not being able to arrive at the front door.
5 out of 5
Recommended
for Couples
by ころたfrom 大教会近く

親切でアットホームなホテルでした。

Posted Aug 21, 2014 on Hotels.com
スタッフが若く、仲の良さそうなアットホームなホテルでした。気取ってなくてそれが逆に良かった。部屋の中でブレスレットをなくしてしまって、フロントに話したら、一緒になって探してくれました。細くて小さなブレスレットだったのでクリーニングの際にゴミと一緒に掃除してしまったのか、掃除担当にも連絡してくれて、掃除機(?)のなかから探し出してくれました。一瞬でも疑ってしまって申し訳なかったです。大教会やホアンキエム湖のすぐ近くでロケーションは最高です。どこに行くにも便利だし、ミサにもすぐに行ける。ただ、夜中も鐘がなるのでびっくりして起きてしまうことも。ゆっくり寝たいならおすすめできません。わざわざバスタブのある部屋をとったのに、熱いお湯はちょろちょろとしか出なかった。問題点はそこだけで、親切なスタッフのおかげで楽しい滞在でした。
4 out of 5
Recommended
for Everyone
by Norafrom Malaysia

Pleasant stay in the heart of Hanoi

Posted Jun 5, 2014
Pros: Breakfast (included in the room rates) - no buffet, BUT you can multiple orders from the menu. Hence fresh food & less wastage.
Cons: The summer heat was unbearable, and yet the hotel did not have air-conditioning on for the lobby area.
Location: Located in the old city. Walking distance to Hoan Kiem Lake, the French Quarters, museum, railway station, etc
A wonderful budget hotel conveniently located within walking distance from most of Hanoi's main attractions. Though small & with only basic facilities, the friendly and helpful staff more than make up for this. Martin especially was simply wonderful & made us feel very welcomed.
5 out of 5
Recommended
by Anonymousfrom Agentina

Great service and location

Posted May 29, 2014 on Hotels.com
The staff really make this hotel, they are all so helpful and genuine and their English was amazing which really helped us out as we don't speak Vietnemese at all. They were really helpful in offering advice on local restaurants and tailors for us which helped as there are so many choose from.
4 out of 5
Recommended
for Families
by Brian Troelsenfrom Danmark

Splendid Star

Posted Mar 13, 2014 on Hotels.com
Rigtig godt hotel med venligt og hjælpsomt personale. Vi er en familie med tre små børn og fik fine store værelser. Vi blev afhentet i lufthavnen som aftalt og den lovede babyseng stod klar på værelset.
5 out of 5
Recommended
for Everyone
by bdwfrom frankfurt

Kleines Hotel gut gelegen. Preise Leistung sehr gu

Posted Jan 9, 2014
Das Personal ist sehr gut und nett. Die Stadt ist auch Sehr zu empfehlen sehr gut stimmung. Halongbucht wünderschön schade dass so viel müllen im Wasser schwimmt. Keine Lust dort zu baden
5 out of 5
Recommended
for Everyone
by bdwfrom frankfurt

Kleines Hotel gut gelegen. Preise Leistung sehr gu

Posted Jan 9, 2014
Das Personal ist sehr gut und nett. Die Stadt ist auch Sehr zu empfehlen sehr gut stimmung. Halongbucht wünderschön schade dass so viel müllen im Wasser schwimmt. Keine Lust dort zu baden
5 out of 5
Recommended
for Everyone
by Rebekkafrom Stuttgart

Sehr gute günstige Lage mit Superservice

Posted Dec 20, 2013
Pros: wie Martin sich um seine Gäste kümmert
Cons: im Frühstücksraum war es zu kalt, vor allem weil ständig Speisen in ein benachbartes Hotel getragen werden.
Location: im old quarter - Altstadt, Hoan Kiem See
speziell die Beratung hinsichtlich Ausflügen und Restaurants durch Martin war äusserst hilfreich, kompetent und zuverlässig. Die Lage in der Altstadt ist optimal. Flughafenservice und Bahnhoftransfer war sehr hilfreich. Vielseitige Auswahl beim Frühstück. Nur zu empfehlen!!!
4 out of 5
Recommended
by Nannafrom København

Godt hotel til prisen og god service!

Posted Oct 27, 2013 on Hotels.com
Rigtig godt hotel til prisen! Venligt personale og værelset var helt ok!! Ligger i et hyggeligt område nær katedralen
5 out of 5
Recommended
for Shopping
by A verified traveler

“Great hotel in the old quarter”

Posted Oct 22, 2013 on Hotels.com
We only stayed one night,the hotel was excellent.the staff was very helpful The room was very well appointed.The bed was very comfortable.everything was spotless. The hotel is close to all the shops and markets.it is an excellent location.The breakfast was very good.We can recommend this to anyone looking fo an excellent Hotel.