Ratings based on 140 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
96% of guests recommend
4.5 Room cleanliness
4.7 Service & staff
4.4 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler from Spain

Comfortable hotel in the hart of historical Hanoi

Posted Aug 26, 2014
Pros: Silence
Location: All Hanoi is 15 min walking, but beware cycles :-)
Quiet, good service, in the center of historical Hanoi.
5 out of 5
Recommended
for Everyone
by A verified traveler

Great location with a roof terrace

Posted Aug 10, 2014
Pros: As above - what not to like when its such a cheap room
Location: The lake, and the street life of Hanoi - perfect
we really like the hotel. The staff were delightful and the location was perfect. The roof terrace was a great place to relax after a busy day and to escape the crowded city. Rooms were clean and the air conditioning was for once perfectly quiet !! that is an achievement. Highly recommend this hotel to stay in when visiting Hanoi
4 out of 5
Recommended
for Everyone
by A verified traveler from Hitchin

Great hotel. Excellent location.Wonderful staff.

Posted Aug 3, 2014
Once the renovations are finished this hotel will be hard to beat.We were disappointed not to have access to the pool and rooftop bar, but the staff were so lovely and helpful, the location very central, but quiet so it didn't spoil our stay.
4 out of 5
Recommended
for Everyone
by A verified traveler from Perth, Australia

Good location in Old Quarter

Posted Jul 23, 2014
Pros: Good location, hospitality
Cons: Nothing
The Tirant is in an ideal location for exploring the Hanoi Old Quarter and walking streets. It only took a short stay to understand why travellers rate this hotel highly. The staff are helpful and service is excellent with great hospitality. Our rooms were a little tired but quaint and comfortable. They were renovating when we stayed and management went out of their way to compensate and make guests welcome which meant the small amount of noise was not a problem. Our child was sick and they allowed an early check in, booked a doctor and gave us helpful tips on where to go in Hanoi. We enjoyed our stay with family of 4.
1 out of 5
by A verified traveler from united kingdom

RIDICULOUS NOISE FROM ROOFTOP RENOVATION - ALL DAY

Posted Jul 21, 2014
Pros: location
Cons: being more helpful
Location: NOTHING TO DO NEARBY
location was quite good but BEWARE MANY OF THE ROOMS HAVE NO WINDOWS THAT YOU CAN ACTUALLY SEE OUT OF.
3 out of 5
Recommended
for Everyone
by A verified traveler

Bad timing

Posted Jul 3, 2014
Unfortunately for us the hotel was under renovation during our stay. Had we been given more than one day notice of renovation we might have changed hotels as the pool was closed (main reason we chose this hotel was location and pool for cooling off hot kids). Our suite on the 7th floor was 3 floors below the jack hammer which made being in the room unbearable and added to our irritation. Had the renovation not been going on I am sure we would have had a very pleasurable experience!
4 out of 5
Recommended
for Everyone
by Carli from Australia

Hotel in center of old quarter

Posted Jul 2, 2014
Overall good hotel, friendly staff. Beds are extremely hard though and the room had no window. Breakfast was tasty.
5 out of 5
Recommended
for Everyone
by Debbie from melbourne australia

Excellent location in old quarter

Posted Jun 23, 2014
Nothing was too much for this hotel. What surprised us was the attention to detail and the breaky buffet was superb with lots of variety. The manager made sure to visit every table, enquiring of our experience with the hotel. Small enough to be personal but with all the extras you would expect of this caliber hotel.
5 out of 5
Recommended
for Couples
by Helen from tasmania, australia

Nice hotel right middle of old quarter in Hanoi.

Posted Jun 15, 2014
Pros: Services and location
Location: Right middle of old quarter so shopping shopping and more shopping. Lots of restaurants and bars and spas as well..waking distance to the lake.
My husband and I stayed total of 4 nights at Tirant hotel Hanoi and we were very happy with the services we got from all staff. We had to change few of our ravel plans and James the front office manager helped us by calling our travel agents we well as upgrading pur room to suit our new plan. We had a few meals in the sky view lounge and the staff were very attentive and meals were excellent. I would recommend this hotel.
5 out of 5
Recommended
for Everyone
by Stephen from gold Coast Australia

Great hotel with excellent service

Posted Jun 1, 2014
Pros: The staff were very attentive and provided prompt professional service
Location: Close to Lake and shopping
Although we had some hiccups getting our Vietnam visa and had some last minute itinerary changes. The Tirant Hotel and staff were very accommodating and the level of service very good. There response time was at times immediate, so don,t ask for anything unless your ready right away.