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Reviews of Simba Harare

3 out of 5
Simba Harare
New Adyllin Westgate Stand 522, Harare

Reviews

6.6
Rating 10 - Excellent. 14 out of 50 reviews" "
Rating 8 - Good. 11 out of 50 reviews" "
Rating 6 - Okay. 7 out of 50 reviews" "
Rating 4 - Poor. 8 out of 50 reviews" "
Rating 2 - Terrible. 10 out of 50 reviews" "

6.8/10

Cleanliness

6.6/10

Staff & service

4.6/10

Amenities

6.2/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

2/10 Terrible

Gianluca

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It is not what is advertised, leaking and falling ceilings, mouldy bathrooms, dirty, smelt weird and don't know how this can be classified as a 3 star hotel.... cancelled our booking immediately and owner/management was completely unhelpful and trick you with false information. Disappointing and felt unsafe.
Stayed 2 nights in Dec 2023

8/10 Good

Jacqueline

Stayed 1 night in Sep 2023
Response from Divine on Sep 28, 2023
Thanks fine

8/10 Good

ANYWAY

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and the surrounding quiet and peaceful.
Stayed 2 nights in Aug 2023
Response from Divine on Sep 3, 2023
Thanks a lot.Appreciated

2/10 Terrible

Proud

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty unclean
Stayed 5 nights in Nov 2022
Response from Divine on Nov 14, 2022
Thank you so much for your feedback

2/10 Terrible

Verified traveler

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2021

4/10 Poor

Alphonce

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was not so good because the house was not that clean as I expected.
Stayed 6 nights in Aug 2019
Response from Jorn on Aug 21, 2019
Sorry Alphonce. We will soon put into operation a quality assurance scheme as well as change some of the maids

8/10 Good

Verified traveler

Stayed 4 nights in Apr 2019
Response from Jorn on Apr 19, 2019
Thanks my Dear. I sincerely hope that the US treats you nice! Otherwise you should migrate to Scandinavia.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities
Clean and good, staff and the management are excellent. I would definitely recommend
Stayed 1 night in Jan 2019

8/10 Good

Frederick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2018

2/10 Terrible

Verified traveler

Stayed 1 night in Nov 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Great stay. The owner was super helpful regarding the currency situation.
Stayed 2 nights in Aug 2018
Response from Jorn on Aug 15, 2018
Thanx -hope that all are going well.

8/10 Good

Ba

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2017

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A super visit for the professional traveller
Great stay for a professional visit. The internet is real fast and the rooms in the main house, pleasant and large with big screens covering DSTV. A room was chosen with toilet shower (others have bath tubs). The house is a scandinavian designed house with ample meeting rooms and common rooms not to forget the gorgeous swimming pool, just next to the grape wine covered patina. The owners allowed no limit taking these delicious fruits.

6/10 Okay

Kate Chenaimoyo

Disliked: Staff & service, room comfort
I didn't like the breakfast (only bread,tea,butter,egg and a very small sausage).

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from General Manager on Sep 17, 2016
Thanks for you comment. We are happy you enjoyed the stay. fine.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Affordable accomodation for business and holidays
Rates at the lodge are affordable with us sixty for couple and usd fifty for single for an international class room in the main house with own bath and toilet, dstv and breakfast. Also the rooms to the pool are affordable but less confortable with usd 40 for a couple. The lodge is situated close to Westgate Roundabout in HARARE. It is worth while to contact the owners before arrival and get the best arrangement.
Response from Jane on Apr 9, 2016
Thanks glad you enjoyed the stay. Also glad that you noticed that there are international standard rooms in the main house and budget rooms to the pool which are very cheap.

4/10 Poor

CHARLES, Mufulira, Zambia

Disliked: Cleanliness, property conditions & facilities, room comfort
Our one night experience at Simba Harare.
During our one day stay, the staff welcomed us well. They were cheerful. We had lot of grapes hanging in the patio and we ate plenty! The beddings were not looking clean, and the colors of the beddings and curtains need to be looked at. There was no air conditioning in the room. The ceiling light had a "funny" lampshade hanging there!
Response from Jane on Jun 11, 2016
Thanks you enjoyed our grapes and your stay. The comment on the linnet though is wrong, they are all changed daily and washed. Otherwise fine.

6/10 Okay

Bizman, Johannesdurg

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not good. There are a lot of mosquitoes makes didn't sleep and doesn't care.

6/10 Okay

BEATRICE, Durban

Disliked: Room comfort
average
None

10/10 Excellent

Peter, Oslo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another pleasant stay at SIMBA HARARE
Stayed in the Rooms to the Pool at SIMBA HARARE. This is my third visit and as usual almost half of the guests have been there before. We noticed that the guest house also attracts one timers, expecting the budget rooms they paid for to be like the more expensive better and pleasant main house rooms, they did not pay for. We have tried before the better main house rooms, and this time went for the budget rooms to the pool. These contain own bath and toilet, are a bit small, but charming for the ones, like us, that likes the entrance covered with grapes. The pool area is just nice.

10/10 Excellent

Shinjuku

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
HARARE Westgate Best Lodge
As a business traveller it just went smooth. Airport pickup and transport to SIMBA HARARE, evening dinner with impala and then work all night using the excellent internet connection. For a professionel within equipment sale, SIMBA HARARE offers what is international standard at cutting edge low prices.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Major Disappointment
The pictures for this property are deceptive. I was put in what seemed like an illegal unsafe structure. Rats were running in the ceiling all night and there was no hot water in the morning.
Response from Jane on Nov 7, 2015
Sorry to hear that you did not wait the minute it takes for hot water to come from the geezers. The first water in Harare, where the public water supply do not function, is allways cold. Off cause there are no rats at the premises, but birds landing on the roof makes the same noise.

8/10 Good

Ellen, Castleford UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you
Staff was very welcoming and helpful.Generaly tricky to get to for there are no clear signs to the hotel . Once there it offered a relaxing atmosphere even agreed to cook our dinner.A bit out of town but served the purpose of my visit.Will definitely use them again. Thank you Simba Hotel

2/10 Terrible

Shyanna

Disliked: Staff & service, property conditions & facilities, room comfort
Terrible Experience
-We were charged for the "free wifi" that didn't even reach our room. -Website said free breakfast which was never mentioned to us at during our stay. -Location is poor only thing near by is a mall. There were activities around but nobody at the hotel offered to help us in any way to see these activities. -Rooms are not cleaned properly as we saw the maid remake the same bed without washing the sheets (they stunk!) -Some of our food went missing. The owner took some right in front of us. -They locked the doors to the house around 7pm, so we were locked out of the main area when we left stuff inside we needed and no one came when we knocked. -We had a flight later on the day we checked out so we were just sitting outside and warmed up some food and he very rudely straight up told us we werent welcome to stay. -We tried to use the phone to call a taxi but it didnt work, so we had to get one of the maids to call one and she tried to get me to pay money for the call. They called a different taxi then the one recommended by the owner, and we had a situation where we forgot something in the taxi. We called the hotel to get the taxi's number, but it took a long time to get the right guys number. Instead of the owner just asking the girl who she called, he just gave us the "recommended" taxi number. I had to explain that I just needed the number she called multiple times. -All in all, the pool was the nicest part but I would NEVER EVER go back.
Response from Jane on Nov 7, 2015
Sorry to hear this Shyanne and we really hope that you will be able to manage.

4/10 Poor

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, room comfort
Misled
We felt misled by the website. The b&b was supposed to be near botanical gardens but in fact was over 10km away. The room was clean but very disappointing. Extremely basic. People were pleasant
Response from Jane on Jun 11, 2016
Our website at Expedia do not inform that we are near botanical garden at all. Sorry to inform that the comment is incorrect.

6/10 Okay

Jay, US

Disliked: Property conditions & facilities
Not bad
The facility is good. Power supply is not reliable, but it's a location issue (Harare), not management issue.
Response from Joern on Jun 4, 2015
The public power supply in HARARE is still deteriorating. The Lodge do have a generator, which is then put to use every evening, if theres is no public supply. The very fast internet has been put on solar energy, so it is non stop.

6/10 Okay

Simon, Cairo

Liked: Property conditions & facilities
Disliked: Room comfort
Good hotel, gracious hosts, away from town.
The hotel was very nice and had some lovely looking rooms although ours wasn't the best. Breakfast was okay and we had full use of the kitchen and fridge etc. so preparing our own meals was easy (plus they do the washing up which was great for me because I hate that chore!) The hotel is far from town ($15-20 in a cab one way) although walking 7-10 minutes to the large shopping mall and getting a local bus for $0.50 was easy (including getting it back from town). Just be prepared to have someone sit on your lap as they pack the people onto the bus - this only adds to the fun though!
Response from Jane on May 16, 2015
Thanks for the review. Nice that you liked the rooms. We now got a taxi, that charge usd 10 to go to the centre or the minibus for usd 0.5. Thanx Jane

10/10 Excellent

H Khembo, NYC USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite homely and safe.
Response from Jane on Nov 7, 2015
Thanks.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

10/10 Excellent

Peter Matthews, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Gateway to Mana Pools, Kariba and Zambia
Visited Simba Harare due to business in North West Zimbabwe. The property have been upgraded now with fast wifi in all rooms and DSTV in the rooms in the Main House. The service also got a hike upwards with new employees dedicated to maintaining a good standard. For a professional not better base could have been wished for.
Response from Jane on May 16, 2015
Thanx Peter, the fast wifi have now been upgraded to very fast, fibre internet.

4/10 Poor

Verified traveler

Disliked: Cleanliness, property conditions & facilities, room comfort
They have never cleaned my room once. There was a dirty towl left in the bathroom when I first came there - no soap, no towl and no toiletpaper were in the room. The bedding was old and some places even "thorn". They have never cleaned my room once and never made my bed .
Response from Jane on Aug 8, 2015
We are sorry to disagree with this presentation from 2013. The maids have standing instructions to change linned daily, and soap towels and toilet paper are provided in all and every room.

4/10 Poor

Munyaradzi, London

Disliked: Cleanliness, property conditions & facilities, room comfort
Needs to be done over with a fine tooth comb
Good idea, however the final product leaves something to be desired.. The rooms were small, bathrooms needed updating. However the wifi was incredibly quick. Not somewhere to bring the wife on honey moon but for a night or 2 it does suffice..

4/10 Poor

Fverwoe, Pretoria

Disliked: Staff & service, property conditions & facilities, room comfort
Simba as a guesthouse
Two days in a row no water, one night no electricity. Breakfast, not someone thing worth writing home about. A bit far out of town and not the best place for a business visit. But clean and spacious.

10/10 Excellent

M. Duplessis, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent base for a professional stay
Simba Harare B/B is as the name inform a Bed and Breakfast, and a better one in that category. The rooms are nice, the service great and the place tidy and clean. Harare in general suffers el cuts, which Simba alleviates through a solar energy back up. The water in Harare is contaminated, so Simba have disconnected the public water supply and delivers own borehole water. Simba is located close to Westgate Roundabout. The gateway to Zambia, Maana Pool and Kariba as well as Northern Harare. Will return anytime!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Misleading advertisement
This was worse experience regarding accomodation. Please remove from your list as hotel. This is bed and breakfast not a hotel. Very unhappy.will never use them again.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel with family environment
I enjoyed my stay here thanks to the great service provided by the staffs and very friendly owners. We were served very nice dinners and we dined together with the owners. The lodge is well-managed and guests are served as family members. I enjoyed discussing with them from culture to politics for different parts of the world. I wish to return to the place in future for the dinner-table discussions with a glass of wine.
Response from Jane on Mar 7, 2016
Thanks.

4/10 Poor

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort
Pacman
従業員の騒ぎ声が夜中までうるさかった。 空港までタクシーをお願いしましたが、値段がいくらか教えてくれなかった。 結局相場より高くとられてお釣も、くれないで逃げられた。 このロッジはやめたほうが良い。 いろんなことで

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nie wieder
Die Standardzimmer waren eine Zumitung, die upgegradeten Zimmer waren kaum besser

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay!
Enjoyed very much the interactions with owner and his family and with the guesthouse staff. Room was meeting with my requirements, services were very good.

6/10 Okay

Verified traveler

Disliked: Cleanliness, room comfort
Slechte kamer, goed eten en lekker zwembad.
Slechte kamer. De gaten zitten in de vloer in de douche en de badkamer. De bedden staan tegen elkaar, omdat de kamer klein is. Hierdoor moet je over het andere bed heen klimmen. Het ontbijt is prima en er is een lekker zwembad.

10/10 Excellent

Henri Petersson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel for professionals and families
Another great stay at Simba Harare. As usual filled with returning guests and a few one timers. Conditions are perfect for professionals, ultra fast internet, professional staff and nice rooms. Main house rooms mainly for professionals and settled family, while the rooms to the pool are budget both in price and provisions. All are with insuite bath and toilets. Also enjoyed the nice dinners and the hospitality of the multucultural hosts. For tourist was noted that the place is just twenty minutes from a game park, with white rhinos and fantastic bush man paintings / not promoted at the internet, since the game park do not have access. Clearly noted most guests simply enjoy what is there.

10/10 Excellent

Tilman, Germany

Liked: Cleanliness, staff & service
Nice place, friendly stuff
Everything was ok, of course we didn't expect a five-star-hotel for this money. Stuff very friendly, breakfast ok, nothing to complain.

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très décevant et personnel de l'hotel désagreable
Les chambres près de la piscine sont minuscules on ne peut plus accéder a la salle de bain une fois les valises posées et on ne peut plus ouvrir la porte. L'eau ne fonctionnait pas pour la douche. On nous propose des services qui ne sont pas mis à l'oeuvre. Le personnel est absolument désagréable et complètement perdu... Et j'en passe, très mauvaise expérience.

8/10 Good

Nils Gunnar, Vikingstad

Liked: Cleanliness
budgetboende
Billig o bra lodge att bo på när man är på genomresa eller ska vidare in i landet
Response from Jane on May 16, 2015
Thanx Nisse, Good you liked it. Right, Simba Harare is suitable to stay also going into the country or up to KARIBA area.

6/10 Okay

derek, bulawayo

Liked: Cleanliness, staff & service, room comfort
voor de prijs, is te doen
small rooms, shower is suitable for a midget. very friendly staff who try hard to please. i've stayed in worse places
Response from Jane on Mar 12, 2015
Thanx for the comment. Good you liked the place. We do not mind midgets, but there are also larger toilets and bathrooms for larger sizes.

10/10 Excellent

Jane M, Harare

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place for professionals
Simba Harare is a larger B n B, located in WESTGATE. Of interest for professinals, they got taxis attached charging lower rates, thus easing a business visit to Harare. High speed internet, nice rooms, great pool, friendly staff - the environment you need to get the results you need in HARARE.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Stay ...great place
Could not be better. Lately the place have gone throug an upgrading of exterior, rooms and procedures. It is now value for money a well tuned service delivery for the weary traveller. Stayed two weeks. A must for professionals or travellsers. Will return anytime.

8/10 Good

Birgit, Düsseldorf

Liked: Cleanliness, staff & service
Sehr persönlicher Service - Zimmer ok
Wir wurden wie versprochen vom Flughafen abgeholt und da es schon spät war wurden wir von den Besitzern zum Abendessen eingeladen. Das B&B ist etwa eine halbe Stunde von Harare entfernt, hat aber ein shopping center direkt um die Ecke. Aber Achtung dies ist ein Bed&Breakfast und kein Hotel. Dafür sind die Zimmer aber total ok und entsprechen dem Standard in Simbabwe. Wir werden vor unserem Abflug wieder dort übernachten!

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Annonce internet trompeuse
Je suis rendue à Harare pour un déplacement professionnel. Lorsque je suis arrivée surplace au Simba Bed & Breakfast, l'emplacement de l'hôtel, les chambres proposées ainsi que le type de service ne correspondaient pas à ce quoi je m'attendais sur la base de la présentation sur internet. Je crois que la clientèle visée est essentiellement étudiante...

8/10 Good

Verified traveler

Liked: Cleanliness
Bon rapport qualité prix pour un séjour en touriste de qques jours, mais ne convient pas pour un séjour professionnel plu slong ( internet peu puissant, pas de générateur en cas de coupure de courant, seulement électricité solairepas de bureau et lumière trop faible pour travailler efficacement)