Best Western Inn Hershey

The staff was extremely pleasant and helpful. The rooms were basic but nice. The breakfast was very good and had varied items like waffles and hard boiled eggs. Perfect location-between downtown Hershey and the park and stadium. Good value

The room LOOKED o.k. but when you settle in, the poor design is a hassle to deal with. Three layers of curtains - but the blackout curtains, which actually darken the room are hidden behind 2 layers of decorative, wasted uselessness. There was a fancy counter around the sink in a cubby so narrow you can't lean in and wash your face without banging your elbows on the hair dryer or pull-out make-up mirror and there was no place to set your toiletries or hand towel. The toilet seat was broken and you had take apart the toilet paper holder to get the paper to roll because housekeeping had crammed two rolls into a space meant for one. The shower curtain had weird pockets that gaped into shower and held water. The fridge still had food from the previous guests, and the table and dresser surfaces were sticky - not nice to touch. The fancy "clean remote" for the TV didn't work and we had to get the desk clerk to fix it. We stayed at this hotel instead of the La Quinta because of the pool, which was very nice, but I'm not sure I'd stay here again. This hotel didn't live up to the standards I expect from a Best Western.

Hotel was situated close to all activities in Hershey Park area. Staff was helpful, complimentary breakfast was pretty decent. Would definitely stay there again as it is much cheaper than the Hershey resorts and just as close to the park and other activities. Only stayed overnight so didn't use much of the facilities.

Read a lot of bed reviews. Was so much better than I was expecting. Very clean, breakfast & breakfast room very nice!! Only problem we encountered was that the drapes in room did not close. Besides the no privacy was when the sun came up in morning, we were woken up by the brightness. Poor design. Would defininitly stay again & recommend.

The hotel staff were friendly and allowed us to check in early. We were attending a wedding at the Hersey Hotel but did not what to pay $350 a night, This hotel was perfectly fine for much, much less money.

Very good experience. The staff was especially helpful and nice.

STAFF WERE VERY FRIENDLY NO HOT WATER. LACK OF ADEQUATE COMMUNICATION WAS KEY TO MY EARLY DEPARTURE.

FORTUNATELY THE MOTEL WAS NOT CROWDED BECAUSE BREAKFAST PREP WAS INSUFFCIENT. WHILE WE DID NOT EXPECT ANYTHING EXTRAVAGANT, IT WAS MEDIOCRE AT BEST. ON A SCALE OF 1-5 FOR CONTINENTAL BREAKFASTS SERVED ELSEWHERE I'D GIVE IT A 2. ( 1 POOR -5 EXCELLANT)

The room was adequate, quiet and comfortable, with a couch but only one chair. Small bath, small sink area, but useable.