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Reviews of Days Inn & Suites by Wyndham York

2.5 out of 5
Days Inn & Suites by Wyndham York
334 Arsenal Road, York, PA

Reviews

6.2
Rating 10 - Excellent. 151 out of 1011 reviews" "
Rating 8 - Good. 278 out of 1011 reviews" "
Rating 6 - Okay. 213 out of 1011 reviews" "
Rating 4 - Poor. 188 out of 1011 reviews" "
Rating 2 - Terrible. 181 out of 1011 reviews" "

6.2/10

Cleanliness

7.0/10

Staff & service

5.4/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

4/10 Poor

Thomas

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Christopher

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Mar 2024

8/10 Good

Raad

Business traveler
Liked: Cleanliness, staff & service
Expected, when keep searching for cheap rate while you are on work trip .
Stayed 2 nights in Mar 2024

10/10 Excellent

robert d

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a nice place at reasonable prices close to good food, and interesting attractions. I like it a lot.
Stayed 1 night in Mar 2024

2/10 Terrible

Crystal

Traveled with partner
Disliked: Amenities
The place was down right disgusting. I wouldn’t put worst enemy in this place to stay.
Stayed 1 night in Mar 2024

4/10 Poor

Tina

Liked: Cleanliness
Disliked: Property conditions & facilities
The heat in my room dosnt work an its cold as hell outside. I had to put towel at door cause air was coming in
Stayed 1 night in Feb 2024

4/10 Poor

Ron

Disliked: Cleanliness, staff & service, property conditions & facilities
Its a room with a door that locks.
Stayed 1 night in Feb 2024

4/10 Poor

Carl

Business traveler
Disliked: Staff & service, property conditions & facilities
The room was quite cold (60degrees) when I entered. The heater could not be set above 74 and the heater was not capable of warming beyond 72 degrees. No toilet paper, no tissue paper, no coffee maker, no hot water for the shower. The breakfast room was also cold, maybe 65 degrees. I had to knock on the office door to request a remote for the TV in the breakfast room and when the door opened it was significantly warmer in the office, to the tune of at least 10 degrees warmer. Breakfast was ok. However, the waffle batter ran out before breakfast was done and not refilled.
Stayed 1 night in Feb 2024

2/10 Terrible

Dennis

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an absolute terrible experience. I would not recommend this Hotel to anyone. I made my reservation for a King Room, and when I arrived to check-in the very rude lady at the front desk said that she didn't have any King Rooms left. She gave me a room with 2 beds with no compensation. The 1st room she gave me had not been cleaned and the beds were not made. The room we ended up with the floor was dirty and need vacuumed. I tried to take a shower in the morning and there was no hot water. The room didn't even have a trash can. The walls were dirty and in need of repairs and painting. The refrigerator in the room did not work and we ended up leaving our food in the car.
Stayed 1 night in Feb 2024

4/10 Poor

Hetalkumar, Old Bridge

Disliked: Cleanliness, property conditions & facilities
bathrooms need upgrade
Stayed 2 nights in Feb 2024

8/10 Good

michael

Liked: Staff & service
Stayed 2 nights in Feb 2024

2/10 Terrible

RITESH

Traveled with family
Disliked: Staff & service, property conditions & facilities
Never gave any bad reviews before but this was most terrible rooms experience.End up changing to 3 rooms, 1st one with very bad smell, 2nd with Terrible AC sound and toilet not running.and 3rd room without any hot water..Booked 1 king bed and staff mentioned all king rooms were booked.,Also not good food. Least recommended
Stayed 2 nights in Feb 2024

2/10 Terrible

Keya

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms have roaches & MICE. The front desk is rude, they come in your room without permission, & the housekeeping tries to sleep with the guests
Stayed 1 night in Feb 2024

8/10 Good

William

Traveled with family
Liked: Staff & service
Disliked: Amenities
Nome
Stayed 1 night in Jan 2024

4/10 Poor

Joy

Traveled with partner
Disliked: Amenities, property conditions & facilities
Pictures of room were taken when property was doing better! Sofa had mismatched cusions that didn't fit, bathroom was in varied stages of unpainted sections, tile spacers instead of grout, missing pieces, etc. Shower curtain was fabric with no liner so floor became damp and slippery. Bed was comfortable though and we were mainly there to sleep, not hang out.
Stayed 3 nights in Jan 2024

8/10 Good

Maria

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness
Disliked: Staff & service
D for service all their concerned about is how muchmoneytheymak
No maid it is but the whole of my stay I guess you have to ask for it but they want top dollars for rooms ,also ask for batteries for tv remote ,well it created a problem al they had to do was replace them ,then the were rechargeable batteries but they couldn't give me none,had to program tv by hand to watch & every 10 minutes had move tv cause ipicture woul go out
Stayed 3 nights in Dec 2023

2/10 Terrible

Shawn

Traveled with partner
Disliked: Cleanliness
Person on night shift at check in was rude and rude and rude. Did not get what we booked which was supposed to be a room with a King Size bed, first room had no heat and TV did not work. 2 nd room had no cold water at bathroom sink. However staff in morning a young lady was amazing and at least when we left we had a smile because she was great. I stay in budget hotels often and don’t mind paying almost a $100 but this one should of been more like$50
Stayed 1 night in Dec 2023

6/10 Okay

Keya

Stayed 2 nights in Dec 2023

8/10 Good

Ray

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

4/10 Poor

Richard

Disliked: Cleanliness, property conditions & facilities
Stayed 6 nights in Dec 2023

8/10 Good

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

2/10 Terrible

Fred

Traveled with family
Disliked: Cleanliness, staff & service, amenities
Phones did not work No flush handle on toilet (had to remove lid and flush from inside tank) Front panel of micro wave was dangling, when my daughter touched it she got a shock. Was told I could pay in Canadian funds. (not so) All these things were related y\to manager. They were not surprised or concerned I have never stayed at a place like. We will be more alert from who we book' PS Breakfast was done well * (one star)
Stayed 1 night in Nov 2023

6/10 Okay

Katrina

Stayed 1 night in Dec 2023

2/10 Terrible

Miguel G. de

Traveled with family and small children, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
A bad experience
Stayed 1 night in Dec 2023

6/10 Okay

Keyshla

Traveled with partner
Disliked: Staff & service
Fridge had mold in it and the shower too
Stayed 2 nights in Dec 2023

10/10 Excellent

Felix

Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 1 night in Dec 2023

2/10 Terrible

TAMMY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Horrible found a Crack pipe on floor
Stayed 1 night in Nov 2023

2/10 Terrible

Lauren, Philadelphia

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is work being done around the property so there are pallets of things laying around. The front desk wouldn’t allow me to use a credit card so I had to use the atm across the street and get cash to pay for the room. It only gave me smoking room online and when I got here there were non smoking available. I prefer non smoking. The lobby was empty and didn’t feel warm and inviting at all. The curtain did not meet so seeing both in and out wasn’t that hard to do. The key to get in the room did not register the first two attempts I tried to get the door open. You have to move it around for it to work. When the air was set to 75 degrees high fan it blew out cold air for 10 mins before it got hot and heated up the room
Stayed 1 night in Nov 2023

4/10 Poor

Linda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Disappointed
Run down and neglected hotel.
Stayed 1 night in Oct 2023

4/10 Poor

Sarah

Traveled with group, Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room reaked of smoke. Generally clean but broken furniture and light switch missing with an exposed hole. I feel like I'd expect that at something like a Motel 6 but night a Days Inn.
Stayed 2 nights in Oct 2023

2/10 Terrible

William

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel previously and it is going down hill, fast. Cable TV services freezes up and can't watch. Neighbor's dogs barked for two hours while they were out. Material cut on couch. Stains on bathroom walls. No grab rails in shower. Staff downright rude. Will never stay here again and you shouldn't stay here either!!!
Stayed 3 nights in Oct 2023

6/10 Okay

Elyse

Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Mediocre at best
The property is old and rundown. The bedding and the linens were clean and fresh, the best thing about the property. The breakfast was terrible!!! I asked if they had decaf coffee. Response, no. Dim lighting in the bathroom (one light).
Stayed 1 night in Oct 2023

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Room was not cleaned bed not maid up fresh still all messy from previous person bathroom never cleaned. Front desk rude with attitude. Changed hotel
Stayed 3 nights in Oct 2023

2/10 Terrible

Erin

Traveled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
C
Stayed 1 night in Sep 2023

4/10 Poor

Maria

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
rooms dirty never maid - bathroom dirty
Stayed 3 nights in Sep 2023

2/10 Terrible

Joseph

Business traveler
Disliked: Amenities, property conditions & facilities
Had to wait until 8:30 p.m. to check in because there was no room ready (prepaid 2 weeks beforehand), check-in is supposed to be at 3:00 p.m. When I was trying to leave, my key didn't let me back into the room so I had to go back to the front desk to get it to work again so that I could leave and go to work. Cable terrible, shows kept skipping. No working ice machine anywhere to be found. Room faces Arsenal Road, incredibly noisy. I wouldn't use the WiFi, especially if you're using it to shop or anything involving banking.
Stayed 2 nights in Oct 2023

4/10 Poor

Maria

Business traveler
Disliked: Staff & service, amenities, property conditions & facilities
room was not maid (bed was used not changed) garbage in room. went to front desk and person was rude gave me another messy room. had to move to deferent hotel. Staff was should not be on front counter. Will not stay there again and need to be in this area for another 4 weeks but will not stay there again.
Stayed 4 nights in Oct 2023

2/10 Terrible

Jeremy

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Absolute worse experience I've had in a hotel. Tried to check in at 7:30pm, room wasn't ready. Finally got to my room and the door lock was broken (dead battery), could not enter the room. Had to wait another 20 minutes while they troubleshooted. Finally got in the room, no running water from the sink! Switched to a nother room, which I was told would have 2 queen beds (original room was 1 king). Only to find 2 double beds. The chair in the room was missing it's cushion! All night there was noise outside the door, racket, banging, clanging. Avoid this hotel at all costs.
Stayed 2 nights in Oct 2023

2/10 Terrible

Temitayo, Falling Waters

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Environment is unclean, room wasn’t ready, the worst hotel I’ve ever been, one night stay, and there was a fly in the room. More so, the bathroom was clogged, water wasn’t draining, there’s no telephone to call. Omg this is a nightmare!!!!!
Stayed 1 night in Oct 2023

2/10 Terrible

Randy

Stayed 1 night in Sep 2023

2/10 Terrible

Jason

Disliked: Staff & service, property conditions & facilities
Bugs in the room. Stayed for an hour and lady at the front desk would not refund my money. Claimed all she could do was leave a hand written note for the owner.
Stayed 1 night in Sep 2023

2/10 Terrible

Monique

Business traveler, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found a couple of roaches in our room and the room days ot zleeps 5 but barely sleeps 4. They dont have a sofa bed to accomodate. Instead i was handed unfolded sheets and blanket
Stayed 1 night in Sep 2023

4/10 Poor

Steven

Disliked: Cleanliness
Poorly maintained property, very poor internet
Stayed 4 nights in Sep 2023

4/10 Poor

Eunseong

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Brittany

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad. Bed bugs. Used wash clothes left in room. Dirty room. Rude customer service. Absolutely would never recommend anyone stay here.

2/10 Terrible

BRIAN

Stayed 3 nights in Aug 2023

6/10 Okay

Christopher

No ice bucket in the room. No coffee valet. Strong smell of urine in the ice machine areas and in cross corridors.
Stayed 1 night in Aug 2023

4/10 Poor

Hope, Glen Burnie

Traveled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The stairs were unsafe. The bathtub drained very, very slowly. The security bar was broken in two. No hand rails at all in the bathroom. No clock. Towels are very old and looked liked dirty rags.
Stayed 1 night in Aug 2023

8/10 Good

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2023