Ratings based on 532 Verified Reviews

They paid and stayed. We double-checked.
4.2 out of 5
96% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.4 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Pembroke, MA

Pet Friendly, People Friendly and Very Comfortable

Posted May 18, 2015
Pros: Very clean and comfortable. Friendly and helpful staff.
Cons: Our room was fine so there is nothing I would change, at this stay.
Location: We were there just for the evening so did not have time to visit the area.
We were heading north to Massachusetts from Florida and decided to stay over mid-way. My husband book this hotel because it said that it was pet friendly. It was not only pet friendly but the staff could not have been friendlier. The lobby was a work of art an a joy to look at - and fun. The breakfast offered was very generous and delicious. Our room was nicely decorated and large. Very comfy bed, very clean room and we just enjoyed ourselves. We will definitely be back and recommend it to anyone who wants a lovely room. Also, the restaurant next door was very tasty and friendly, too.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Syracuse, NY

New Hotel

Posted May 11, 2015
Pros: Clean, modern.
Cons: The knowledge of the staff in how to activate room keys.
Location: Harrisburg Mall, Messiah College
My daughter and I were in town for a college visit. We were pleasantly surprised by the modern facilities. It was very clean and had a GREAT restaurant right in the same parking lot! The only problem was that when we got up to our room the room key didn't work. So, I went back down to the desk and they fixed the problem. We left the hotel to shop at a nearby mall and go to dinner. Upon arriving back at the hotel, our room key did not work again. I went back down to the desk and the workers were talking among themselves. They were saying that I was a "no show." I said I am right here and have been here since 3 pm. They then fixed our key again and we did not have another problem. Great hotel for the price! I would stay here again!
2 out of 5
by A verified traveler

Convenient, but not worth it

Posted Apr 26, 2015
Pros: Conveniently located off of the highway, pleasant lobby/breakfast area, decent breakfast, clean rooms
Cons: Do not suggest a room that is barely big enough for 4, for 5 people! If you have cots available, make sure there is room to put them in!
Location: Close to Hershey
We were 5 people in a room with 2 queen beds, and while we paid extra for a cot, there was not enough room for the cot without rearranging furniture and wedging it in at an awkward angle; interior of hotel was very dated other than lobby/breakfast area; room cards stopped working the morning of our checkout; elevator was extremely slow; not enough towels/amenities for 5 people.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 20, 2015
loved the space, the cleanliness, it was a great stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 16, 2015
Hotel is very nice, I would stay here again if I'm in the area.
2 out of 5
by A verified travelerfrom New York, NY

Not what i expected

Posted Apr 6, 2015
Cons: The hotel should improve everything!!
One of the worst hotels I've been too. Hotel is dirty, garbage was everywhere, short on staff, no one available to help or answer your questions. Pool was dirty, hotspa was not working and worst of all breakfast, it was disgusting. I asked for a suite, and the sofa bed in the suite was old and dirty. Bathtub was dirty, rooms had garbage on the floors. Not a comfortable place to stay and rest. I would never recommend this hotel to anyone.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ohio

Family fun at Hersheypark

Posted Apr 5, 2015
Staff was very attentive and friendly. Room and beds were comfortable and clean. The pool was good for my kids. Breakfast is adequate nothing special but is average for a Continental Breakfast including waffles, cereal, muffins, fruit, hard boiled eggs, toast, bagels, & oatmeal in a pack. We had an enjoyable time and will stay here again if or when we make another trip to the area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Apr 1, 2015
We spend the night following a concert at the giant center. The hotel was clean and comfortable as well as stylist. Breakfast was nice as well!
4 out of 5
Recommended
for Everyone
by A verified travelerfrom ottawa

Good hotel for the price

Posted Mar 31, 2015
Pros: Room was comfortable
Cons: Breakfast choices. Perhaps glassware instead of plastic cups
Location: Not much
Room was comfortable and clean. Keys did not work first time. Breakfast was ok but very limited.. Family restaurant across the parking lot is basic but adequate for a quick bite.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Mar 14, 2015
Pool & Hot Tub very clean. Common areas very clean. Room a little worn but clean. Would stay again.