Ratings based on 192 Verified Reviews

They paid and stayed. We double-checked.
4.4 out of 5
97% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveler

Other side of the tracks

Posted Apr 21, 2015
Pros: Roomy bathroom. Would have been nice to have sink in separated area from toilet and shower so that 2 people can use the area.
Cons: Need a night stand on both sides of the bed. Staff should check to see if radio alarm is turned off when new folks check . Noisy rail yard
Location: The rail yard is loud at 5am. Loading containers on to trucks.
Nice suite type room. But there was a rail yard next to the hotel. They started loading containers from the railroad to the truck at 5am on a Saturday. Also a bit bothersome that the hair dryer didn't work. Couldn't get another one and no one from maintenance was around til 8am,
Comment from Hotel Management
Apr 26, 2015 by Sarah Holliday, Hotel Management
While it is never easy to receive less-than-complimentary feedback, we do welcome all feedback as it helps us to improve our hotel for future guests. We are disappointed that your stay did not exceed your expectations and we have taken your feedback to heart to ensure a better experience for future guests. I am sorry to hear that noise from the rail yard disturbed your rest. Although there is typically little activity at the rail yard during the night to disturb guests, we do have a white noise machine available at the front desk for guests who are light sleepers or for those who are resting during the day. Should your travels permit a return visit, and we hope they do, please do not hesitate to request it. Thank you again for your candid feedback. We hope to have the opportunity to exceed your expectations in the future.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom maryland

Excellent hotel close to Hershey's park

Posted Apr 7, 2015
Pros: The suite, inside pool & buffet breakfast was great.
Cons: The indoor pool was pretty cold , would've liked it warm to enjoy it longer.
Location: The location was great close to everything including a hersheypark where we were going.
We enjoyed our stay very much everyone was very friendly,staff was kind & helpful. I would very much stay their again.
Comment from Hotel Management
Apr 9, 2015 by Sarah Holliday, Hotel Management
Thank you so much for your feedback and recommendation to other travelers. Our spacious suites, free hot breakfast buffet daily and Evening Social on weekdays do stack up to a great value for families visiting Hershey Park and other attractions in the Harrisburg area. On behalf of the entire Staybridge Suites Harrisburg Hershey team, thank you for being our guests. We look forward to welcoming you back again soon!
3 out of 5
by A verified traveler

OK hotel in a VERY hard to find, noisy location

Posted Mar 25, 2015
Cons: We were disappointed that the hotel staff were not helpful in providing a detailed map of Harrisburg.
Location: The hotel is located next to the rail yards. There was nothing to do nearby. Itwas necessary to drive a considerable distance to get dinner.
We had a very difficult time finding the hotel, which is located outside the downtown in an industrial area that is difficult to access, next to the railroad tracks. It was difficult to sleep due to the sound of the trains moving all night long.
Comment from Hotel Management
Mar 30, 2015 by Sarah Holliday, Hotel Management
Thank you for being our guest and for providing us with feedback on your stay. Our guests typically tell us that they enjoy the location of our hotel, just minutes to downtown Harrisburg and I am sorry to hear that you had a difficult time finding our hotel. Although the rail yard is nearby, there is typically very little movement at night to cause a disturbance. We are sorry that this was not your experience and we hope we will have the opportunity in the future to replace this experience with a positive one.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom pa

Posted Mar 10, 2015
Pros: friendliness of front desk
Location: we participated at the horse expo so it was very convenient to the farm show facilities
reserved the room two months in advance and got handicap room no tub one bed. paid the same as others very small room
Comment from Hotel Management
Mar 17, 2015 by Sarah Holliday, Hotel Management
Thank you for taking the time to provide us with feedback on your stay. We are pleased that you found our location next to the PA Farm Show complex to be convenient while you were in town for the Pennsylvania Horse World Expo. We appreciate your kind compliments on the friendliness of our staff and the feedback on your guest room. We do offer a number of different suite types: one bedroom, two bedroom, handicap accessible, etc. and we do encourage our guests who prefer a specific room type to book early as we often fill up during Farm Show events. We hope you will consider us for your accommodations again the next time your travels bring you to our area.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom NC

Perfect for us!

Posted Mar 6, 2015
We were glad to find a really nice suites hotel near our preferred location. The room was spacious and beds were very comfortable. Extremely friendly check-in person (who was under pressure with lots of people waiting!)
Comment from Hotel Management
Mar 12, 2015 by Sarah Holliday, Hotel Management
It was a pleasure to have you as our guest and I am delighted to read your 5-star review of your recent stay at the Staybridge Suites Harrisburg Hershey. It is a pleasure to hear that you enjoyed your spacious suite and that you found the bed to be very comfortable. We appreciate your compliments on our friendly and efficient staff and we look forward to welcoming you back again soon!
4 out of 5
Recommended
for Families
by A verified travelerfrom long island, ny

Fun time in PA

Posted Feb 11, 2015
Pros: Clean, modern and well kept facility
Cons: Can use to run more frequently shuttles to the Farm Complex during big events. Breakfast needs a little something more.
Location: Nothing beats it for access to the Farm Complex!
Great hotel ridiculously close to the convention center. Functional breakfast but certainly not top-notch in that rregard.
Comment from Hotel Management
Mar 12, 2015 by Sarah Holliday, Hotel Management
Thank you for being our guest and for taking the time to provide us with feedback on your stay. We are delighted that our close proximity to the PA Farm Show complex was convenient to your needs. As noted in other reviews, most of our guests really enjoy our free, hot breakfast buffet and we look forward to exceeding your expectations during your next stay. Again, thank you for choosing to stay with us. We look forward to your next visit.
5 out of 5
Recommended
for Getaway With Friends
by Sarahfrom Altoona

Great Stay

Posted Jan 27, 2015 on Hotels.com
The staff was very friendly. Our room was impeccable and much bigger than we thought it would be! We will definitely be returning!
Comment from Hotel Management
Jan 28, 2015 by Sarah, Hotel Management
Thank you for taking the time to share your positive experience at the Staybridge Suites Harrisburg Hershey. We are so pleased to hear that you enjoyed your stay in one of our spacious suites. We are delighted to have won your loyalty and we look forward to welcoming you back again soon.
4 out of 5
Recommended
for Couples
by A verified traveler

Great place to stay.

Posted Jan 21, 2015 on Hotels.com
My fiancé and I stayed here for a weekend during the farmshow and it worked out perfectly. It's walking distance from the farmshow so we didn't have to bother with traffic or finding a parking spot. They have a very nice complementary breakfast. Staff was friendly and accommodating. The best part however is that the room was super clean. I hate having to stay somewhere I'm not to sure about but I felt right at home and it turned out to be a great getaway weekend for my man and me.
Comment from Hotel Management
Jan 25, 2015 by Sarah, Hotel Management
It is our goal to provide our guests a home away from home, whether they are staying overnight or for an extended stay and we are delighted to hear that you felt at home during your stay for the PA Farm Show. Thank you for your compliments on our convenient location, clean rooms, complementary breakfast buffet and friendly staff. We look forward to welcoming you back for the 2016 PA Farm Show or anytime your travels bring you to the Harrisburg area.
5 out of 5
Recommended
for Couples
by Marty

This traveler left a rating score only Posted Jan 19, 2015 on Hotels.com
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Uniontown, PA

next to pa farm show complex

Posted Jan 18, 2015
My family really enjoyed their stay. One main thing was the beds were very comfortable. Enjoyed the shuttle to the complex so that we did not have to walk or pay for parking. You also receive an excellent breakfast. The staff in Harrisburg should be commended. Very polite and helpful. We do plan on going back next year for another stay.
Comment from Hotel Management
Jan 25, 2015 by Sarah, Hotel Management
We are delighted to hear that you and your family were comfortable and enjoyed your stay at the Staybridge Suites Harrisburg Hershey while visiting the Harrisburg area for the PA Farm Show. Our spacious suites with full kitchens are ideal for families traveling together. We genuinely appreciate your kind commendation to our staff. It was a pleasure having you as our guests and we look forward to welcoming you back for the 2016 PA Farm Show or anytime your travels bring you to the Harrisburg area.