Ratings based on 153 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
98% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.5 Room comfort
4.4 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Families
by A verified traveler from Williamsburg, VA

Great place to stay in Harrisburg.

Posted Aug 14, 2014
Pros: DVD players in room, awesome hot breakfast buffet, sofabed and two full size beds in our suite, and full kitchen with a nice breakfast bar in room
Cons: The only detractors were: 1. The remote controls weren't properly programmed to operate the DVD players 2. Four guests, three towels
Location: Twenty minutes from Hershey Park and Chocolate World. Lots of local history. Great car museum near Hershey.
We loved our stay at the Staybridge. The staff was very professional and friendly, and the room was very clean and comfortable. We will definitely stay there again the next time we're in town.
Comment from Hotel Management
Aug 19, 2014 by Sarah, Hotel Management
Thank you for trusting Staybridge Suites for your overnight accommodations during your recent visit to Harrisburg. We appreciate your comments on our great staff and clean, comfortable rooms. We are thrilled to hear you will "definitely stay" again the next time you are in our area - we look forward to welcoming you back again!
5 out of 5
Recommended
for Everyone
by A verified traveler from Philadelphia Pennsylvania

Nice Hotel close to Hershey park

Posted Aug 11, 2014
we had a great time the rooms was nice and spacious the staff was excellent everyone had a Smile. the rooms was clean the beds was comfortable we have 4 kids and two adults. very comfortable kids had a good time we would definitely stay at this hotel Again
Comment from Hotel Management
Aug 19, 2014 by Sarah, Hotel Management
Thanks for being our guest and for taking the time to share your experience with other travelers. We are delighted that you enjoyed your time with us and that you were all comfortable in one of our spacious suites. We look forward to welcoming you back again the next time your travels bring you to our area.
4 out of 5
Recommended
for Everyone
by A verified traveler from Pittsburgh, Pa.

Nice hotel, needs better service..

Posted Aug 5, 2014
Pros: Hotel has nice rooms.
Cons: Front desk service.
Everything was good except that they missed a wake up call & forgot to clean our room the day before we left. I went to the front desk to tell them that they missed our room. The front desk manager told me that he would send someone up because housecleaning was still in the building. Then he threw me a bunch of towels & said thanks as if i was bothering him. No one ever came to clean the room. The garbage in the waste baskets was overflowing.
Comment from Hotel Management
Aug 19, 2014 by Sarah, Hotel Management
Thank you for being our guest and for caring enough to share your feedback. As noted in other reviews, we are known for our cleanliness and exceptional guest service and I'm sorry to hear that this was not your experience. I have shared your comments with our management and housekeeping teams to ensure future guests do not encounter the same issues. We hope you will give us the chance to replace this experience with one where ALL aspects are top-notch!
4 out of 5
Recommended
for Everyone
by A verified traveler from Ventnor City NJ

Would love to stay again!

Posted Jul 21, 2014
Pros: Clean new rooms, indoor pool, friendly staff, free breakfast, free washer and dryer, free beverages 24/7, large rooms
Location: Not much to eat within a mile or two so take the five mile drive and you will find restaurants and shopping.
We needed a room because my son was wrestling in the Keystone state games of America and we wanted something close to the Zembo Shrine. Staybridge was very nice and welcoming. Upon arrival we noticed that the outside grounds as well as the lobby area were very clean and new looking. Our room was very spacious and most importantly very clean with brand new over sized towels ,we even had a full kitchen.The staff members were very nice and friendly and my kids LOVED the indoor pool and the "Make your own waffle" machines included in the free Breakfast. They also had free beverages 24/7 which was a plus as well as free washer and dryers too. I would have giving this resort 5 stars but we had two little and I mean little issues. One the alarm was never turned off from the previous guest so at 3am it went off and sounded like a fire alarm. Scared the kids as well as my husband and I. The second issue was you could hear the traffic from our room at night. BUT these two little issues will not stop us from coming back. It was well worth the money especially since you get a lot of stuff free.
Comment from Hotel Management
Jul 26, 2014 by Sarah, Hotel Management
And we would love to have you! Thank you for taking the time to leave a detailed review of your recent stay at the Staybridge Suites Harrisburg Hershey. We are delighted to read your comments on how comfortable you and your family were in our spacious suites and how convenient our location was for your needs! And we are so glad you were able to join us for our complimentary breakfast buffet - it's a guest favorite! Please accept our sincere apologies for the slight disappointments that occurred during your stay. We always try to catch when a previous guest leaves an alarm on as we know how frustrating it can be to be awakened unexpectedly and we are very sorry that we overlooked this in your suite. We are delighted that you intend to come back and we look forward to making your next stay even more pleasant than the last.
5 out of 5
Recommended
for Families
by A verified traveler from Montreal, Canada

Pet-friendly, spacious and comfortable suites

Posted Jul 9, 2014
Pros: Pet-friendly.
Cons: Front desk lady who checked us in could have been friendlier. She almost gave us 'tude about having booked through Expedia.
We were on a long road trip (moving back north) and stayed one night in Harrisburg. Suite was comfortable and surprisingly spacious. There was a minor incident involving shattered CFL lightbulb , but Reggie was great at moving us to another suite - an upgrade - at no extra charge. Breakfast was very good.
Comment from Hotel Management
Jul 12, 2014 by Sarah, Hotel Management
Thank you for choosing the Staybridge Suites Harrisburg Hershey for your overnight accommodations during your long road trip. We are pleased to hear that you enjoyed your spacious and comfortable suite. Please accept our apologies for the inconvenience caused by the broken light bulb. We are glad you let our staff know so that we could handle the situation right away. We are delighted that you enjoyed our complimentary breakfast buffet - it's important to us to get our guests' day started off great! We look forward to welcoming you back again the next time you are in our area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Fabulous stay!

Posted Jul 7, 2014
Pros: Everything
Location: We enjoyed Lancaster County, Gettysburg, and Hershey. There is a Tue. and Fri. farmers market right next door. It is also close to Valley Forge.
The hotel was clean, pleasant and comfortable. Our suite was a nice size with a full kitchen. We enjoyed a very nice complimentary hot breakfast every morning, including waffles, eggs, biscuits and gravy, meats, muffins, oatmeal and more. We stayed during the week and were pleasantly surprised to find that a light supper is provided Tuesday through Thursday! It varies from BBQ and fixings, to hot dogs and hamburgers, to taco night, etc. The staff was friendly and helpful. We enjoyed the pool, the workout room, and the free guest laundry. The pavilion with a grill was nice, and if we'd been there longer, we would have made use of it too. The location was central to all we wanted to see...Lancaster County, Gettysburg, and Hershey. Couldn't have asked for a better stay. Thanks!
Comment from Hotel Management
Jul 11, 2014 by Sarah, Hotel Management
Thank you so very much for taking the time to share your feedback on your recent stay with us! We are delighted to hear that you enjoyed your stay and all of our great amenities. We look forward to welcoming you back again the next time you are in our area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 4, 2014
Loved the dinner and breakfast buffets! Nice, comfortable room.
Comment from Hotel Management
Jul 7, 2014 by Sarah, Hotel Management
Thank you for being our guest and for this 5-star review of your stay. We are pleased to hear that you were comfortable during your stay. We look forward to welcoming you back again soon!
5 out of 5
Recommended
for Everyone
by Matt from Gettysburg

No disappointment here...

Posted Jun 23, 2014
I arrived on time. The nice young lady checked me right in, put me in a beautifully furnished suite with all the comforts of home. Thank you.
Comment from Hotel Management
Jun 25, 2014 by Sarah, Hotel Management
It is our goal to welcome each of our guests as we would a guest in our own home and your comments are the seal of approval on our efforts. Thank you for choosing the Staybridge Suites Harrisburg Hershey for your overnight accommodations. We look forward to welcoming you back again soon.
5 out of 5
Recommended
for Everyone
by A verified traveler

Friendly, comfortable, cute--what's not to like?

Posted Jun 21, 2014
My family and I were attending the Big 33 football game in Hersheypark Stadium. It was close enough to the park (about 25 min.) without the hustle and bustle. Pleasant location with grilling area and benches overlooking a small marsh area with ducks and turtles--even saw a beautiful white crane. Front desk and housekeeping staff were really friendly, and pool and lobby areas were clean and attractive. Great variety on the breakfast buffet. Our room was comfortable with enough space for the kids to watch TV in the sitting area, while I worked at the breakfast bar, and hubby snoozed in the bedroom. (Pretty comfortable bed, by the way.) The kitchenette was well stocked as extended-stay places go. Even our poodle felt at home with a nice grassy area for him to check out what I believe were gopher holes. All in all very pleasant. Across from farm show complex so a truck or two rolled by but you barely heard them. I would definitely stay again. Great family spot near Hershey for the park and York for the shopping. Great couples place to relax if you don't want to do anything!
Comment from Hotel Management
Jun 25, 2014 by Sarah, Hotel Management
Thank you so much for taking the time to write a detailed review of your recent stay at the Staybridge Suites Harrisburg Hershey. It is with great pleasure that I read how pleased you were with all aspects of your stay from the comfortable, spacious suite to the convenient location to the great amenities. That you "would definitely stay again" is one of the greatest compliments you can give us and we truly appreciate it. Thank you for being our guest. We are glad we have won your loyalty and we look forward to welcoming you back!
4 out of 5
Recommended
for Families
by Tracy from Bethesda MD

Nice hotel for Harrisburg visit

Posted Jun 3, 2014
Pros: Clean rooms, comfortable beds, fairly good location.
Cons: The breakfast buffet could be greatly improved.
Location: We found food, movies, shopping and places to walk and ride our bikes near by.
We were attending a local baseball tournament and this hotel was in a good location. Also, it is nice to spread out in a suite after a long day of athletics. The room was nice and clean and the beds were very comfortable. The room with the breakfast buffet was large.
Comment from Hotel Management
Jun 4, 2014 by Sarah, Hotel Management
Thank you for taking the time to review your recent stay at the Staybridge Suites Harrisburg Hershey. We are delighted to hear that our location was convenient for you while in town for a baseball tournament and that you were comfortable in one of our spacious suites. It was a pleasure to have you as our guest and we look forward to welcoming you back the next time you are in our area.