Ratings based on 722 Verified Reviews

They paid and stayed. We double-checked.
3.7 out of 5
83% of guests recommend
3.7 Room cleanliness
3.9 Service & staff
3.8 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
1 out of 5
by A verified traveler from MD

Under construction

Posted May 21, 2015
I understand now why the room was going for so cheap. The hotel was under construction. That wouldn't have been that terrible had I known ahead and had everything still worked right. I was able to take the elevator up to my room but once on my floor I was unable to recall the elevator and was forced to use the stairs. Once in my room, I was able to comfortably get situated. Then I went into the bathroom... It looked like some of the construction crew had decided to use the sink and bathtub in there at some point or another to clean up. There were paint stains in the tub, and what looked like dried plaster on the edges of the sink. After all that I decided to head out for the evening to hang out with a friend. On my way back in I stopped for some fast food to take to my room. Apparently during the few hours I was out my room keys were deactivated. Even though I had made a reservation for THAT night. I got up to my room, my hands full, neither key worked. So then I had to take the stairs back down (since the elevator didn't work right) and get the front desk to make me two new keys, during which I was treated like I had done something wrong or was trying to get a free room or something. By the same lady that had checked me in a few hours earlier no less.
2 out of 5
by A verified traveler from California

Close to airport and shopping.

Posted May 18, 2015
Pros: Liked the location.
Cons: Finish the long time remodel.
Location: There was a large shopping mall approximately 2 miles down the road.
Facility has been under going a remodel for some time. The exterior appearance is overgrown and with broken signs lying in the grass. The place was dirty/dusty from the remodel.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted May 7, 2015
Pros: convenient location
Cons: renovations will be completed
Unfortunately the lobby was being renovated with new flooring, but I bet this will be a nice hotel once the renovations are completed. Outside was being renovated as well. Loved the location--very convenient to all the places we needed to go.
5 out of 5
Recommended
for Everyone
by A verified traveler

close to the airport

Posted May 5, 2015
Pros: close to airport and all the places
Cons: please free breakfast , have some cater cook some real food, not frozen entries like eggs, bacon, have the person deliver every morning.
Location: close to the airport and major highways
they are going thru some renovations, but is o.k. after the renovations all done.
4 out of 5
Recommended
for Everyone
by A verified traveler

hotel was nice enough, but undergoing a update.

Posted Apr 28, 2015
Pros: location was ok.
wifi was down the whole time, bed was uncomfortable. hotel was undergoing an update. breakfast was a little lame. probably stay again if i go back to pa.
5 out of 5
Recommended
for Everyone
by A verified traveler

Greetings Staff

Posted Apr 20, 2015
Everything was excellent. The staff ,the hotel. They were in the process of remodeling but other than that everything was excellent.
1 out of 5
by A verified traveler from us

not happy

Posted Apr 7, 2015
Pros: they staff were great very polite help informative, and the location
Cons: double check room before letting someone stay in it check everything
Location: shopping malls, places to eat Hershey park
the room look way better on the web page. Not great ok then the light blow out in the bathroom. they didn't have a fuse to fix it. So they did move us to a cleaner nicer room but the sink leaked water on the floor.
4 out of 5
Recommended
for Business Travelers
by Lillie G from Harrisburg

... But we will be back

Posted Mar 31, 2015 on Hotels
The hotel is being renovated. There was constant work being done on the premises which caused lots of dust everywhere and parking space out front was minimal. The coffee maker in our room did not work, which is a big inconvenience to coffee drinkers. Otherwise the staff was helpful and friendly and smiled except the woman who stocked the breakfast bar.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice breakfast. Comfortable room, great price!

Posted Mar 31, 2015
Nice room, great breakfast, convenient coffee service in rooms.
1 out of 5
Recommended
for Families
by A verified traveler

Never again!

Posted Mar 27, 2015 on Hotels
The front desk was very nice however the rooms were disgusting. The walls were covered in hair and there was dirty fingerprints all over the doors and countertops. I actually cleaned it with Clorox wipes because of how dirty the room looked. The worst part was we woke up to cigarette smoke in our entire room. This place needs to be gutted and perhaps some more staff to catch people smoking in their non smoking rooms!