Ratings based on 904 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
91% of guests recommend
4.0 Room cleanliness
4.1 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Families
by A verified travelerfrom Minnesota

NIce hotel,good and safe location

Posted Mar 27, 2015
Pros: Location, Pool/Hot Tub
Location: 10 minutes from Hershey Chocolate World and near a variety of restaurants.
We enjoyed our stay very much. The room was clean and comfortable and included a refrigerator, nice tv(good channel selection), microwave and cozy beds. The breakfast in the morning had different options available each morning so you didn't get bored and they were all delicious. My daughter really enjoyed the chocolate chip cookies in the lobby! The pool hours were very convenient-open until 10:30. It was nice after a fun day of sight seeing to come back and enjoy a dip in the pool and a soak in the hot tub. My family really enjoyed our vacation here!
2 out of 5
by A verified traveler

Posted Mar 2, 2015
Heater was so loud you could not hear the television at full volume. We could only run it for a short period of time and then turn it off to get some sleep.
Comment from Hotel Management
Mar 12, 2015 by General Manager, Hotel Management
We would like to express our deepest regret for not being able to give you a pleasant experience to remember during your stay with us. It is our goal to show our guests that we are sincere in giving quality service, that is why your feedback regarding the heater is most troubling to hear. Please know that we are working diligently on correcting this issue so that it does not occur again in the future. Thank you for sharing this experience to us, and giving us an opportunity to correct it in the best possible way.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Feb 23, 2015
The staff was so friendly and accommodation and wh
4 out of 5
Recommended
for Families
by A verified travelerfrom New York

We enjoyed the stay

Posted Feb 23, 2015
Pros: Indoor pool and breakfast
Cons: The color lights inside the room is different. I didn't expect to have the white light inside the room.
I was looking for a hotel near Hershey area with indoor pool and buffet breakfast. We stayed there for a weekend after Christmas. It is close to Hershey park and the Chocolate World. Price was reasonable! The pool and hot tub were as nice and clean as I expected. Breakfast was good with the price we paid. There were cookies and coffee/tea available during the day for free. Feel like home! I would definitely recommend this hotel and would love to return.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Vermont

Posted Feb 21, 2015
Hotel was great the staff was very nice and the rooms were very clean. Beds were super comfortable grateful place for kids. The pool and hot tub were great and clean.
4 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel

Posted Feb 18, 2015
Nice hotel, excellent staff, wonderful pool and hot tub
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 27, 2015
NEED BETTER PILLOWS, PAINT AND CAULKING IN BATHROOM
2 out of 5
by A verified traveler

Ok for quick stay

Posted Jan 22, 2015
Didnt check in until almost 1am and luckily it wasn't any earlier. Hotel is close to main road and all we could hear when tryng to sleep was tractor trailers. Room was dirty and felt uneasy sleeping in the bed in fear of bed bugs. Housekeeper came to our room seeing when we were leaving even though check out wasnt until 11am.
Comment from Hotel Management
Jan 27, 2015 by KerryGM, Hotel Management
We would like to express our deepest regret for not being able to give you a pleasant experience to remember during your stay with us. It is our goal to show our guests that we are sincere in giving quality service that is why your feedback regarding the unpleasant room condition, as well as the sound regarding to the trucks is most troubling to hear. Please know that this matter will be meticulously evaluated so that it may be given its due correction. Thank you for sharing this experience to us, and giving us an opportunity to correct it in the best possible way.
3 out of 5
Recommended
for Everyone
by A verified traveler

Friendly staff

Posted Jan 12, 2015
When first arriving room was very cold, overall cleanliness of room was good. Pool was nice but hot tub had staining in which made it appear dirty. Free breakfast was awesome, loved the selection and all you could eat. Liked that hotel had washer and dryer.
Comment from Hotel Management
Jan 15, 2015 by KerryGM, Hotel Management
Hello, Your shared experience is truly appreciated. Thank you for your compliment on the attentiveness of our staff. We are delighted to learn that you enjoyed the pool and the breakfast served and the cleanliness in our hotel have met your satisfaction. Knowing you had a fine stay with us paid off our effort.
5 out of 5
Recommended
for Families
by Pavan

Posted Dec 29, 2014 on Hotels.com
Comment from Hotel Management
Mar 7, 2015 by KerryGM, Hotel Management
Hello Pavan, Thank you very much for your time in letting us know that we have sufficed your accommodation needs when you stayed with us. Please know that your rewarding feedback score for our hotel will continue to inspire us to stay committed in our goal for excellence. Thank you for your business and I hope you will accord us another opportunity to serve you again soon.