Exterior

Reviews of Quality Inn Harrison

2.5 out of 5
Quality Inn Harrison
1210 US 62/65 N, Harrison, AR

Reviews

8.4

Very Good

Rating 10 - Excellent. 134 out of 312 reviews" "
Rating 8 - Good. 115 out of 312 reviews" "
Rating 6 - Okay. 40 out of 312 reviews" "
Rating 4 - Poor. 11 out of 312 reviews" "
Rating 2 - Terrible. 12 out of 312 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Manager on Mar 27, 2024
Hello Phyllis,Thanks for choosing to stay with us. Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 Excellent

Janie

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great
Stayed 1 night in Mar 2024
Response from Manager on Mar 24, 2024
Hello Janie,We appreciate your positive feedback and are pleased to hear you enjoyed your stay with us. If you have any further comments or feedback, feel free to contact our management team directly. Thank you for choosing our hotel, and we hope to welcome you back soon!

10/10 Excellent

Kenneth, Dayton

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was great
Stayed 4 nights in Mar 2024
Response from Manager on Mar 24, 2024
Hello Kenneth,We are pleased to hear that you found our staff to be excellent during your recent stay. Our team strives to provide exceptional service to all our guests. If there is anything else we can assist you with, please feel free to contact us directly.

8/10 Good

Jason

Stayed 1 night in Mar 2024
Response from Manager on Mar 22, 2024
Hello Jason,We are thrilled to hear that you had a pleasant stay with us! If you have any additional feedback you would like to share, please do not hesitate to reach out to us. We look forward to welcoming you back soon!

8/10 Good

Brandi

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, room was nice beds were soft.
Stayed 2 nights in Mar 2024
Response from Manager on Mar 22, 2024
Hello Brandi,We are delighted to hear that you found the room clean and enjoyed the comfortable beds during your stay. We appreciate your feedback and hope to welcome you back in the future.

8/10 Good

Yasheka, BELTON

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Manager on Mar 19, 2024
Hello Yasheka, Thank you for choosing our hotel for your stay! We appreciate your rating and hope you had a pleasant experience overall. Please feel free to reach out to us directly if you have any specific feedback to share from your time with us. We look forward to welcoming you back in the future for an even better stay.

10/10 Excellent

Corey

Stayed 5 nights in Feb 2024
Response from Manager on Mar 18, 2024
Hello Corey,We're delighted to hear you had a wonderful stay with us! Please do not hesitate to reach out if you need any assistance in the future.

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel staff worked very hard to help me resolve a reservation issue.
Stayed 5 nights in Mar 2024
Response from Manager on Mar 15, 2024
Hello William,We appreciate your acknowledgment of our dedicated team members and their efforts to assist you during your stay. Our staff takes great pride in providing excellent service to all our guests. Your feedback is valuable to us as we strive to continually improve the guest experience. Thank you for choosing to stay with us.

10/10 Excellent

Coby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was nice and peaceful and was just what we needed.
Stayed 3 nights in Mar 2024
Response from Manager on Mar 15, 2024
Hello Coby,We are delighted to hear that you found your stay peaceful and enjoyable. Providing a peaceful environment for our guests is a top priority for us. Should you have any future hotel needs or special requests, please feel free to reach out to us directly.

10/10 Excellent

Juan, Lake Jackson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently located very good rate.
Stayed 1 night in Feb 2024
Response from Manager on Mar 2, 2024
Hello Juan,We appreciate your positive feedback on our convenient location and competitive rates. Your satisfaction is important to us, and we hope you had an enjoyable stay. Should you have any further feedback or need assistance, please do not hesitate to reach out to our management team. Thank you for choosing to stay with us.

4/10 Poor

Brian

Liked: Staff & service
Disliked: Property conditions & facilities
There was a strong curry smell in the interior half that went the length of the building. It was very strong in the back of the hotel. Staff was nice and helpful. There was trouble getting my keys to work. It took 3 tries.
Stayed 1 night in Jan 2024
Response from Manager on Feb 9, 2024
Hello Brian, Thank you for sharing your feedback with us. We appreciate your kind words about our staff. We apologize for the inconvenience you experienced with the curry smell and the issue with the keys. We will certainly look into this matter to ensure it does not happen in the future. We value your business and hope to welcome you back for a more pleasant stay.

10/10 Excellent

Connard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Quiet
Clean, quiet, safe area and a good breakfast.
Stayed 1 night in Nov 2023
Response from Manager on Dec 16, 2023
Hello Connard,Thank you for highlighting the cleanliness, tranquility, and safety of our hotel. We are pleased that you enjoyed our breakfast offerings as well. It was a pleasure to have you as our guest, and we hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Connard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and Safe
Rooms were clean and breakfast was good.
Stayed 1 night in Nov 2023
Response from Manager on Dec 16, 2023
Hello Connard,Thank you for sharing your positive feedback on the cleanliness of our rooms and the quality of our breakfast. We take pride in providing a clean and enjoyable experience for our guests. We hope to welcome you back in the future.

2/10 Terrible

Patricia

Stayed 1 night in Dec 2023
Response from Manager on Dec 15, 2023
Hello Patricia, We're sorry to hear that your experience with us was not up to your expectations. We always strive to provide the best service possible, and we would greatly appreciate it if you could reach out to us with any specific feedback you have so that we can address any issues. Please feel free to contact us at your convenience.

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Response from Manager on Feb 9, 2024
Hello Warren,We appreciate you taking the time to rate our hotel! We are delighted to hear that you had a wonderful experience during your stay. If you have any further feedback or if there is anything else we can do for you, please don't hesitate to reach out. We hope to have the pleasure of welcoming you back in the future!

2/10 Terrible

Terry

Response from Manager on Feb 15, 2024
Hello Terry, We're sorry to hear that you weren't satisfied with your stay. Please reach out to us directly so we can address any concerns you may have had.

10/10 Excellent

STEWART

Liked: Cleanliness, staff & service, property conditions & facilities
CLEAN! Evidence of good management. Easy access. Well lighted. Full menu restaurant across the parking lot. Typical hot breakfast but well done. Parking at the room door. Would stay there again.
Stayed 1 night in Nov 2023
Response from Manager on Dec 5, 2023
Hello STEWART,Thank you for taking the time to share your positive experience at our hotel. We're thrilled to hear that you found the property clean, well-managed, and with easy access. It's great to know that you enjoyed the well-lit surroundings, convenient parking, and the full menu restaurant located nearby. We appreciate your kind words and look forward to welcoming you back in the future.

10/10 Excellent

Tamela

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value
Clean, comfy, quiet. The breakfast was good. Our hotel room had doors t outside and to inside pool area. We liked that. Nice, safe area. Hutch’s hot chicken nearby was excellent.
Stayed 1 night in Nov 2023
Response from Manager on Dec 5, 2023
Hello Tamela,Thank you for taking the time to share your positive feedback regarding your recent stay! We're delighted to hear that you found our hotel to be clean, comfy, and quiet. It's wonderful that you enjoyed the breakfast and appreciated the convenience of having doors to both outside and the pool area. We're also glad to know that you found the area nice and safe, and had a great dining experience nearby. It was a pleasure hosting you, and we hope to welcome you back in the future!

10/10 Excellent

James

Stayed 1 night in Nov 2023
Response from Manager on Dec 7, 2023
Hello James,Thank you so much for choosing our hotel for your stay! We are thrilled to hear that you had such an excellent experience with us. If you have any additional comments or feedback, please do not hesitate to contact us. We hope to welcome you back soon for another wonderful stay!

10/10 Excellent

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on Dec 5, 2023
Hello Justin,We are thrilled to hear that you had an exceptional experience during your stay at our hotel. It was our pleasure to have you as our guest, and we are delighted that we met your expectations. We hope to have the opportunity to welcome you back for another memorable stay in the future.

10/10 Excellent

Rosales Fajardo

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was affordable and nice and the staff was kind and helpful (:
Stayed 2 nights in Nov 2023
Response from Manager on Dec 2, 2023
Hello Rosales Fajardo,Thank you for your kind feedback! We are delighted to hear that you found our hotel to be affordable, nice, and enjoyed the helpfulness of our staff. We strive to provide excellent service to all our guests, and it's fantastic to know that we met your expectations. We appreciate your business and hope to have the opportunity to welcome you back in the future.

10/10 Excellent

Michael

Stayed 1 night in Nov 2023
Response from Manager on Dec 17, 2023
Hello Michael,Thank you so much for choosing our hotel! We are delighted to hear that you had a wonderful stay with us. We hope to have the pleasure of welcoming you back in the future.

2/10 Terrible

Ryan

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2023
Response from Manager on Nov 30, 2023
Hello Ryan, We appreciate you taking the time to rate our hotel. We apologize if your experience did not meet your expectations. We encourage you to reach out to our hotel directly to share any feedback you may have so that we may address any concerns. Thank you for your understanding.

10/10 Excellent

Shauna

Stayed 1 night in Nov 2023
Response from Manager on Nov 25, 2023
Hello Shauna,Thank you for choosing our hotel for your stay! We're delighted to hear that you had a fantastic experience with us. Our team works hard to provide exceptional service, and we're thrilled that we met your expectations. If you have any further feedback or reviews, please don't hesitate to reach out to us directly. We hope to welcome you back in the future for another excellent stay!

10/10 Excellent

Becky

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice big parking lot all the way around it. Close to many businesses for shopping and dining out.
Stayed 3 nights in Nov 2023
Response from Manager on Nov 24, 2023
Hello Becky,Thank you for your feedback! We are delighted to hear that you found our parking lot spacious and convenient. Our location near various businesses and dining options is indeed a great advantage for our guests. We hope you had a pleasant stay and look forward to welcoming you back in the future.

10/10 Excellent

Johnnie

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I stayed in a handicap accessible room, there were no ramps outside or near my room. The only ramp was a ways down then I would have had to climb stairs to my room. The curb was about six inches and I had to have help stepping up to the curb to get to my room. This was the only complaint I had. Everything else was excellent.
Stayed 1 night in Nov 2023
Response from Manager on Nov 24, 2023
Hello Johnnie,Thank you for choosing to stay with us and for sharing your feedback. We apologize for any inconvenience you experienced regarding the lack of ramps near your room. We appreciate your kind words regarding the other aspects of your stay and hope to welcome you back in the future.

8/10 Good

Janie

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Nov 2023
Response from Manager on Nov 24, 2023
Hello Janie,Thank you for choosing our hotel for your stay! We appreciate your business and hope you had a pleasant experience. If you have any specific feedback or requests, please don't hesitate to reach out to us directly. We value your input and look forward to welcoming you back in the future.

10/10 Excellent

MARK

Stayed 1 night in Nov 2023
Response from Manager on Nov 24, 2023
Hello MARK,We appreciate your perfect rating! It was a pleasure having you as our guest and we are thrilled that you had a fantastic stay. We hope to welcome you back in the future for another amazing experience.

10/10 Excellent

Leslie

Traveled with family
Liked: Property conditions & facilities
Stayed 1 night in Oct 2023
Response from Manager on Nov 24, 2023
Hello Leslie,We are delighted to hear that you had a wonderful experience during your stay with us. We sincerely appreciate your kind words and recognition of our efforts. Should you have any further feedback or if there is anything we can do to enhance your future visits, please do not hesitate to reach out to us. We look forward to welcoming you back soon.

10/10 Excellent

Moo

Traveled with family and small children, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This stay was wonderful. The room was amazing, the pool was just what we needed after a long hot day biking. The only issue however was the fact that the only way to access the second floor where our room was located was through the fire stairway. This narrow stairway with two heavy fire doors became a challenge after 3 suitcases, 2 kids, and 2 trek mountain bikes as well. We love the stay, the breakfast was excellent and would love to stay on our next trip, we will however stay on the ground floor with the access to the doors on the outside as well. Other than that it was a great stay!!!
Stayed 1 night in Aug 2023
Response from Manager on Nov 24, 2023
Hello Moo,Thank you for sharing your experience with us. We're glad to hear that you enjoyed your stay overall and found the room and pool to be amazing. We apologize for any inconvenience caused by the access to the second floor through the fire stairway. We appreciate your feedback and will certainly take it into consideration for future improvements. We look forward to welcoming you back on your next trip, and please feel free to request a ground floor room with external access.

8/10 Good

Gary

Traveled with partner
Liked: Staff & service
The stay was fine…quiet, restful. It was the call at 7:30 the next morning to tell us we owed $7.00 that was a little strange! At check in there was no question or discussion of room location but after making use of the ground floor room we were now informed of the $7 increase to the cost of first floor rooms. Not appreciated!
Response from Manager on Nov 24, 2023
Hello Gary,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you had a peaceful and restful stay at our hotel. We apologize for any confusion regarding the additional charge for the first-floor room. Our rates vary based on different room locations and this information should have been communicated during the booking process. We appreciate your understanding and hope you had an overall pleasant experience.

6/10 Okay

Karen

Traveled with family
The room had a smell. Very noisy outside all night .Not my usual HI stay .
Stayed 1 night in Oct 2023
Response from Manager on Nov 24, 2023
Hello Karen,We apologize for any inconvenience you may have experienced during your recent stay with us. Our team strives to provide a comfortable and enjoyable stay for all of our guests. We encourage you to reach out to our management team directly so they can address your concerns and assist you further. Thank you for your feedback.

6/10 Okay

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Flight delay. I’m not there yet. I did call ahead and told them. There is no do not disturb sign and no extra blanket. After the extremely long I was cold. It was so good of the owner to greet us at 2:30 a m
Stayed 1 night in Oct 2023
Response from Manager on Nov 24, 2023
Hello Linda, We apologize for any inconvenience caused by your flight delay. We recommend contacting our management team for any specific requests or concerns prior to your arrival to ensure they can be addressed. Our housekeeping team would have been happy to provide an extra blanket upon request. We appreciate the owner's dedication to providing a warm welcome, regardless of the time. Should you have any further feedback, please feel free to reach out to us directly.

8/10 Good

Nichole

Liked: Staff & service
Stayed 1 night in Oct 2023
Response from Manager on Nov 24, 2023
Hello Nichole,Thank you for choosing to stay with us! We hope you had a pleasant experience during your stay. Should you have any feedback or suggestions, please feel free to reach out to us directly so we can further improve our services. We look forward to welcoming you back in the future.

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thumbs up
Clean and big. Breakfast was great
Stayed 2 nights in Oct 2023
Response from Manager on Nov 24, 2023
Hello Mark,Thank you for taking the time to share your feedback with us! We're glad to hear that you found our hotel to be clean and spacious, and that you enjoyed our breakfast offerings. We appreciate your kind words and hope to welcome you back in the future for another great stay.

8/10 Good

Genevieve

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good room for the value. No complaints.
Stayed 1 night in Sep 2023
Response from Manager on Nov 24, 2023
Hello Genevieve,Thank you for staying with us and for your positive feedback. We are delighted to hear that you found our rooms to be of good value. We strive to offer our guests a comfortable experience without any complaints. We hope to welcome you back in the future.

10/10 Excellent

Jeff

Stayed 4 nights in Sep 2023
Response from Manager on Nov 24, 2023
Hello Jeff,Thank you for staying with us! We are thrilled to hear that you had a great experience at our hotel. We hope to have the pleasure of welcoming you back soon for another wonderful stay.

8/10 Good

TONI

Liked: Cleanliness, staff & service, room comfort
Harrison Quality Inn
Overall, stay was good. We were on 2nd floor, no elevator. Restaurant close by was good. Ample parking. Breakfast provided was good.
Stayed 2 nights in Sep 2023
Response from Manager on Nov 24, 2023
Hello TONI,Thank you for taking the time to share your feedback with us. We are delighted to hear that you had a good overall stay at our hotel. We apologize for any inconvenience caused by the absence of an elevator on the second floor. We are pleased to know that you enjoyed the nearby restaurant and found ample parking available. We are glad that you found our breakfast offering to be good as well. We appreciate your kind words and hope to welcome you back in the future.

10/10 Excellent

Pauleen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience
Excellent experience even though they were fully booked. The only I convey was carrying my luggage upstairs because they don’t have an elevator, but the staff did offer to help me.
Stayed 2 nights in Sep 2023
Response from Manager on Nov 24, 2023
Hello Pauleen,Thank you for sharing your feedback with us. We're delighted to hear that you had an overall excellent experience at our fully booked hotel. We apologize for any inconvenience caused by the lack of an elevator, but we're glad that our staff offered to assist you with your luggage. Your satisfaction is our priority and we appreciate your understanding.

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would highly recommend as a place to stay. Staff was courteous and friendly. Rooms are clean and a plus with the continental breakfast.
Stayed 3 nights in Aug 2023
Response from Manager on Nov 24, 2023
Hello Sandy,Thank you for your kind review! We are thrilled to hear that our staff provided excellent service and that you found your room clean. We also appreciate your positive feedback about our continental breakfast. We hope to welcome you back in the future for another enjoyable stay.

10/10 Excellent

Sam

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
Awesome place to stay.
Stayed 4 nights in Aug 2023
Response from Manager on Nov 24, 2023
Hello Sam,Thank you for your kind words! We are thrilled to hear that you had an amazing experience during your stay. We strive to provide exceptional accommodations and outstanding service to all our guests. We hope to have the opportunity to welcome you back in the future for another wonderful stay.

6/10 Okay

Marla

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Bad maids
The maid service was sub par and half assed
Stayed 3 nights in Aug 2023
Response from Manager on Nov 24, 2023
Hello Marla,Thank you for sharing your feedback regarding the maid service during your stay. We apologize for any inconvenience this may have caused. We appreciate your comments as they help us identify areas for improvement and provide better experiences for our guests. Please rest assured that your concerns will be shared with the appropriate team members for further review.

6/10 Okay

Richard D

Disliked: Cleanliness
Found a big (one inch ) cricket crawled under bed floor. Tried to catch but very dirty floor. Eeek… we will never go there again. Very very dirty
Stayed 1 night in Aug 2023
Response from Manager on Nov 24, 2023
Hello Richard D, We apologize for any inconvenience you experienced during your stay. Cleanliness is of utmost importance to us and we regret that we fell short of your expectations. We appreciate your feedback and will share it with our housekeeping team to ensure we improve our standards. We hope you will consider giving us another chance in the future to provide you with a better experience.

10/10 Excellent

Celeste

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We could park by the door and had complimentary breakfast.
Stayed 1 night in Aug 2023
Response from Manager on Nov 24, 2023
Hello Celeste,Thank you for taking the time to leave us a review! We're glad to hear that you found our parking convenient and enjoyed our complimentary breakfast. We strive to provide a comfortable and enjoyable stay for all our guests. We hope to welcome you back in the future.

10/10 Excellent

Norman

Stayed 1 night in Aug 2023
Response from Manager on Nov 24, 2023
Hello Norman,We are thrilled to hear that you had a fantastic experience during your stay at our hotel! Your satisfaction is our top priority, and it's amazing to know that we met your expectations. Should you ever have any further feedback or need assistance in the future, please feel free to reach out to us. We hope to welcome you back soon for another exceptional stay!

8/10 Good

anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Inside and outside doors on the room was very easy to access room clean and quiet even though I was right next to the pool
Stayed 2 nights in Jul 2023
Response from Manager on Nov 24, 2023
Hello anthony,Thank you for sharing your feedback on your recent stay. We're glad to hear that you found the room to be clean and quiet. We strive to provide a comfortable and peaceful environment for all our guests. We appreciate your kind words about the easy access to the room. We hope to welcome you back to our hotel in the future.

10/10 Excellent

Michael, Mosinee

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and refurbished older hotel with entrances to an interior hall, and to the parking lot from the room. Everything was as advertised. Nice value!
Stayed 1 night in Jul 2023
Response from Manager on Nov 24, 2023
Hello Michael, Thank you for choosing our hotel for your stay and for taking the time to leave a review. We are delighted to hear that you found our hotel to be clean and refurbished, and that everything was as advertised. We strive to provide a great value to our guests and we're glad we met your expectations. We hope to welcome you back in the future for another enjoyable stay.

8/10 Good

Victorina

Stayed 1 night in Jul 2023
Response from Manager on Nov 24, 2023
Hello Victorina,We appreciate you choosing our hotel for your stay and are glad to hear that you had a positive experience. If there is anything specific that you would like to share with us, please don't hesitate to reach out. We look forward to welcoming you back in the future.

8/10 Good

Pauleen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Met My Needs
It was good for a one night stay on a business trip. Some stains on the carpet in the room.
Stayed 1 night in Jul 2023
Response from Manager on Nov 24, 2023
Hello Pauleen, Thank you for choosing our hotel for your business trip. We're glad to hear that your overall experience was satisfactory. We appreciate your feedback regarding the carpet stains and will share it with our housekeeping team for improvement. We hope to welcome you back soon for another pleasant stay.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and got a peaceful night rest!
Stayed 1 night in Jul 2023
Response from Manager on Nov 24, 2023
Hello Paul,We are delighted to hear that you found our hotel clean and enjoyed a peaceful night rest. It is our top priority to provide a comfortable and relaxing environment for our guests. Thank you for choosing our hotel and we hope to welcome you back soon for another enjoyable stay.