Ratings based on 525 Verified Reviews

They paid and stayed. We double-checked.
4.3 out of 5
94% of guests recommend
4.5 Room cleanliness
4.4 Service & staff
4.2 Room comfort
4.3 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler from north carolina

Nice great free breakfast

Posted Aug 31, 2014
Nice clean with pool, fitness room, great breakfast
3 out of 5
Recommended
for Everyone
by A verified traveler

Adequate Hotel

Posted Aug 22, 2014
In Harrisonburg to take my child to college. This hotel is approx. 10 minutes from campus (1 extra exit from JMU). It's adequate, not excellent or outstanding, but adequate. Breakfast was okay, wasn't exactly sure of the chicken patty that was served for breakfast, but all things considered, that was adequate as well.
4 out of 5
Recommended
for Everyone
by A verified traveler

Staff very friendly

Posted Aug 15, 2014
Cons: smell of the cows behind hotel , but it was disguised with the spray on the entrance of hotel.
The check-in lady went above and beyond. She came in to help us to turn on the fridge's thermostat and told us about the area.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 14, 2014
Great option for our family of 6. Kids loved the pool and hot tub!
5 out of 5
by A verified traveler from Aiken County SC

Good, but...

Posted Aug 11, 2014
Pros: Terrific staff.
Cons: Stop spraying icky scents into the air.
Location: Truck stop nearby.
Nice facility and very helpful staff. Expedia promised a roll-in shower, which was not available at this facility. Big problem: the hotel sprayed some kind of scent all over the lobby, which triggered nasal/sinus problems in us. The irritating scent spread throughout the facility. I would not return to this hotel because of that problem.
4 out of 5
Recommended
for Everyone
by A verified traveler from Baltimore, MD

Convenient and nice hotel off 81

Posted Aug 8, 2014
Pros: Room had a frig and microwave
Comfortable bed Nice workout room Yummy hot breakfast
5 out of 5
Recommended
for Everyone
by A verified traveler

NICE HOTEL, NOT 1 MILE FROM MASSANUTTEN

Posted Jul 28, 2014
Pros: CLEAN
Location: MASSANUTTEN, NATURAL BRIDGE, CAVERNS
NICE HOTEL. ***** BUT IT IS NOT 1 MILE FROM MASSANUTTEN AS IT SAYS ON THE INTERNET
Comment from Hotel Management
Aug 1, 2014 by General Manager, Hotel Management
Thank you for staying with us at the Country Inn & Suites in Harrisonburg, VA and for taking the time to submit comments on your stay. We appreciate your comments on the Hotel's Location and strive to maintain accuracy on all our listings. We are located approximately 17 miles from Massanutten Resort.
3 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 12, 2014
TV did not work and they could not fix it. They told us they were going to discount our stay, but in the morning the person at the desk knew nothing about and did not discount our stay
Comment from Hotel Management
Aug 1, 2014 by General Manager, Hotel Management
Thank you for staying with us at the Country Inn & Suites, and for taking the time to submit comments on your stay. Harrisonburg, VA. We appreciate your comments and apologize for the issues you experienced with the television during your stay.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jul 9, 2014
Convenient to our destination. Exceptional facility, pleasant staff. Will stay again
Comment from Hotel Management
Jul 13, 2014 by General Manager, Hotel Management
Thank you for taking the time to submit an excellent review and for staying with us as the Country Inn & Suites Harrisonburg, VA. We are thrilled to hear how nice your experience was and look forward to your next visit should your travels bring you back to Harrisonburg.
2 out of 5
by A verified traveler from Oak Hill WV

Cleaniness of our room!!!!!

Posted Jul 1, 2014
Pros: The Breakfest was good.
Cons: They need to make sure, check & double check that the room is realllly clean before someone goes in.
The last Country Inns & Suits I stayed in it was a lot bigger. This one is small, the pool was really small. Our room looked clean just by looking at it as we walked in.....but we all went to the pool when we got there. After we was all done I started giving baths to my 3 little kids & before I could I had to clean the tub. There was pubic hair in the tub & on the sides.....gross!!!!!! As I opened the curtains the next morning 2 dirty socks as laying under the curtains.....gross!!!!! I told the front desk about it all & I was told I would get a phone call from the manager.......well its been 2 days & still no phone call.
Comment from Hotel Management
Jul 5, 2014 by General Manager, Hotel Management
Thank you for staying with us at the Country Inn & Suites, and for taking the time to submit comments on your stay. Harrisonburg, VA. As mentioned on the telephone call with management, the conditions you experienced, are not what guests can expect at our hotel and any issues brought to the staffs attention will be corrected quickly. We take great pride in both our cleanliness and customer service.