Ratings based on 259 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
76% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
2 out of 5
by A verified travelerfrom New York

Not much.

Posted Jan 20, 2015
Pros: Costumer service very good, Only costumer service person was terrible, the rest were friendly. Good location.
Cons: The rooms could be cleaner, get rid of one clerks. Check if heaters are working.
Location: Good location nears to Wal-Mart and other stores.
Room carpet dirty, showers curtain broken, heater was not correctly, it is a horrible stay.
2 out of 5
by A verified travelerfrom Pottsville, PA

no heat! poor service!

Posted Jan 12, 2015
Pros: hot breakfast
Cons: everything!
We booked our stay a week in advance and arrived to a cold room! the heater was not working. Instead of offering us a different room we were given a noisy space heater. They attempted to update the room - but workmanship was shoddy with obvious patches and paint overs. Room was straightened up but far from spotless. Nice breakfast in the morning - however attendant was rude and miserable. It appeared that her spouse was in the dinning room and he was making loud, obscene comments to someone on a cell phone which turned several heads in the rooms. Parking lot was snow covered from the night before with no attempt to clear. We would have left if we hadn't arrived at 9 after traveling all day.
5 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 9, 2015
I enjoyed my stay. The room was clean. The staff friendly. Food is like a normal breakfast.
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Jan 5, 2015
Nice clean hotel. Comfortable beds. Nice breakfast. Not as close to Bradley as would expect.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom usa

Nice for price

Posted Dec 29, 2014
Good stay, basic amenities, hallway had bad smell. Manager Scott very helpful, building needs to be remodeled. Breakfast was good (waffels, sausage, bacon, real eggs, rolls, juice.) Has gym but I didn't use. I will book again if I'm in area.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, conveniently located

Posted Dec 15, 2014
Pros: The Christmas decorations were pretty, comfy and clean rooms, friendly staff.
Cons: Breakfast!
Location: Perfectly close to a lot of shops, restaurants, the city of Hartford, etc.
Great place to stay! Close to everything, clean, and great staff.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Waterloo, ON

Convenient location of hotel

Posted Dec 10, 2014
Pros: Convenient location right off I-91. Price is reasonable. Room was clean.
Cons: Spend some money on updating the hotel's appearance, esp. inside.
Attended a 3 day seminar in nearby Bloomfield - so convenient location and affordability were primary criteria. Did not use amenities - noted outdoor pool (but I visited in Dec). Breakfast was well-cared for each day. Hotel itself was tired looking - ie. stained carpets in hallways. Front desk staff was pleasant and efficient at check-in and out.
1 out of 5
by A verified travelerfrom Canada

Couldn't Sleep!

Posted Dec 4, 2014
Pros: nothing. even the ATM declined withdrawal stating that it exceeded the daily limit although it was well within the limit.
Cons: See the note above. Customer safety should be paramount to any public business.
Location: Don't know.
When I checked in, it was midnight. the room was on main floor. I checked the windows to make sure they locked and was shocked to see no functioning locking mechanism! called the main desk and was told there was no maintenance staff at that time of the day. And room could not be changed due to 100% occupancy! I was told it was probably going to be ok and was not a big deal. I asked to escalate to the manager but the staff did not feel the issue was significant enough to wake up the manager at night. Since I did not have a car, I was stranded. Not sure if he would have given the same advice to his daughter or wife. Later I found a metal rod that blocked the window from opening but still did not feel safe enough to comfortably fall asleep. I stayed awake with my lights on till 6:00 am and then finally slept at the daybreak. I lesson to myself: don't check in so late that if you have to move, you find yourself bound. Also, always check that doors and windows lock as soon as you enter the room (which I do habitually).
4 out of 5
Recommended
for Everyone
by A verified travelerfrom CT

Clean and economical

Posted Dec 2, 2014
Staff was great. Airport shuttle convenient. Food at attached bar/grill surprisingly good.
1 out of 5
by A verified travelerfrom L.A.

Dirty old hotel on top of freeway.

Posted Nov 30, 2014
Pros: Shuttle to airport. Unfortunately the driver was a maniac.
Cons: You should not book this hotel as anything other than an overnight stay, letting people know it is a mess.
Location: ?????
It was only an overnight stay to catch an early flight. Anything else and I would have moved. It is not worthy of your putting it on a special, which was how I booked it.