Ratings based on 242 Verified Reviews

They paid and stayed. We double-checked.
3.2 out of 5
76% of guests recommend
3.3 Room cleanliness
3.7 Service & staff
3.3 Room comfort
3.0 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified traveler

Nice hotel, conveniently located

Posted Dec 15, 2014
Pros: The Christmas decorations were pretty, comfy and clean rooms, friendly staff.
Cons: Breakfast!
Location: Perfectly close to a lot of shops, restaurants, the city of Hartford, etc.
Great place to stay! Close to everything, clean, and great staff.
3 out of 5
Recommended
for Everyone
by A verified travelerfrom Waterloo, ON

Convenient location of hotel

Posted Dec 10, 2014
Pros: Convenient location right off I-91. Price is reasonable. Room was clean.
Cons: Spend some money on updating the hotel's appearance, esp. inside.
Attended a 3 day seminar in nearby Bloomfield - so convenient location and affordability were primary criteria. Did not use amenities - noted outdoor pool (but I visited in Dec). Breakfast was well-cared for each day. Hotel itself was tired looking - ie. stained carpets in hallways. Front desk staff was pleasant and efficient at check-in and out.
1 out of 5
by A verified travelerfrom Canada

Couldn't Sleep!

Posted Dec 4, 2014
Pros: nothing. even the ATM declined withdrawal stating that it exceeded the daily limit although it was well within the limit.
Cons: See the note above. Customer safety should be paramount to any public business.
Location: Don't know.
When I checked in, it was midnight. the room was on main floor. I checked the windows to make sure they locked and was shocked to see no functioning locking mechanism! called the main desk and was told there was no maintenance staff at that time of the day. And room could not be changed due to 100% occupancy! I was told it was probably going to be ok and was not a big deal. I asked to escalate to the manager but the staff did not feel the issue was significant enough to wake up the manager at night. Since I did not have a car, I was stranded. Not sure if he would have given the same advice to his daughter or wife. Later I found a metal rod that blocked the window from opening but still did not feel safe enough to comfortably fall asleep. I stayed awake with my lights on till 6:00 am and then finally slept at the daybreak. I lesson to myself: don't check in so late that if you have to move, you find yourself bound. Also, always check that doors and windows lock as soon as you enter the room (which I do habitually).
4 out of 5
Recommended
for Everyone
by A verified travelerfrom CT

Clean and economical

Posted Dec 2, 2014
Staff was great. Airport shuttle convenient. Food at attached bar/grill surprisingly good.
1 out of 5
by A verified travelerfrom L.A.

Dirty old hotel on top of freeway.

Posted Nov 30, 2014
Pros: Shuttle to airport. Unfortunately the driver was a maniac.
Cons: You should not book this hotel as anything other than an overnight stay, letting people know it is a mess.
Location: ?????
It was only an overnight stay to catch an early flight. Anything else and I would have moved. It is not worthy of your putting it on a special, which was how I booked it.
5 out of 5
Recommended
for Everyone
by A verified traveler

business,close to hway

Posted Nov 21, 2014
Pros: nice breakfast
Cons: ?
one nite , price was best, what would yoy think I should add
2 out of 5
Recommended
for Everyone
by A verified travelerfrom Lehigh Acres, FL

Nice big room but

Posted Nov 17, 2014
Pros: Great bed and comfortable pillows. Price was OK.
Cons: Make the bathrooms larger with full size tubs. Make the bed for a full size adult.
Nice big room but only a closet for the shower and toilet. All kinds of extra space and the TV lines up to the edge of the king size bed. Makes it very uncomfortable to watch TV. The stand up shower needs a little attention it has chips and cracks. Not crazy about the the bed is made. So much of the bed covers were tucked under the mattress only if you were 4 feet tall or less could actually get under the covers.
4 out of 5
Recommended
for Everyone
by A verified traveler

Close to Airport

Posted Nov 13, 2014
Pros: Closer and less cost
Cons: Little bit of renovation
Location: Enfield Mall, Holyoke Mall, Airport, Hartford City
It's pleasant stay all together with closer to airport and near by places like Enfield mall, Holyoke Mall.
2 out of 5
by A verified traveler

Not a 3.1 hotel.

Posted Oct 28, 2014
Pros: The staff are kind.
Cons: The rooms could be more clean and fix, check for beds bugs.
Location: Nice location.
Room rugs were dirty, holes in the shower curtains, a few bed bugs in beds, very disappointing for my family and me.
4 out of 5
Recommended
for Everyone
by A verified travelerfrom Ontario, Canada

Nice comfortable hotel

Posted Oct 27, 2014
Pros: The room was clean and comfortable. The breakfast was good.
Cons: There was an old burn mark under the desk but it is not a big deal. The internet was spotty, with access coming and going.
Location: We were not doing things that close by so no comment.
Nice comfortable hotel with a good cooked breakfast. Close to the highway for easy access. Plenty of parking. The beds were very comfortable and the bathroom clean. We were very pleased.