Ratings based on 202 Verified Reviews

They paid and stayed. We double-checked.
4.5 out of 5
97% of guests recommend
4.6 Room cleanliness
4.5 Service & staff
4.5 Room comfort
4.5 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveler

Okay for the price

Posted Oct 15, 2014
The room was not completely clean since there was trash in the bin from previous guest. The beds and pillows were too soft but the location was excellent as long as you have a car.
5 out of 5
Recommended
for Everyone
by A verified traveler from New York

Nice hotel

Posted Sep 26, 2014
We stay here frequently to visit friends who live in the area. I've never had a bad experience. The staff has always been polite and helpful and this last trip we had the $10.00 morning breakfast buffet and it was actually pretty good, especially for the price.
5 out of 5
Recommended
for Everyone
by A verified traveler from d

Nice place

Posted Sep 11, 2014
Bed really comfortable. Staff very nice. Would highly recommend!!!!! Will be back soon
Comment from Hotel Management
Sep 27, 2014 by General Manager, Hotel Management
Hi Bill, I'm glad you enjoyed your stay with us. We are delighted we'll have the chance to serve you again very soon. i hope you were able to enjoy our great location being in the center of the West Farms shopping and dinning. Furthermore, we are just a mile or so from West Hartford and Blue Back Square that host even more shopping and dinning. Kind Regards,
4 out of 5
Recommended
for Everyone
by A verified traveler

Posted Aug 18, 2014
Pleasant visit. Nice clean place. Courteous staff. Could hear people walking above and vent fan a little noisy in bath but overall acceptable. Handy location although you need to make a u turn on the divided road it front if you are coming or going from the wrong direction.
Comment from Hotel Management
Aug 26, 2014 by General Manager, Hotel Management
Dear Verified Traveler, Thank you for staying with us when you have so many options. We are pleased that you enjoyed our location. Furthermore, I have noted your concerns and I will share them with our leadership team. Kind Regards,
5 out of 5
Recommended
for Everyone
by A verified traveler from Gulf Shores, Alabama (from W. Hartford, CT)

E.g. Nice hotel close to the beach

Posted Jul 30, 2014
Pros: Beautiful, convenient (a bit hard to find for out-of-towners using Google map), very friendly staff, great bed.
Enjoyed a two night stay for the reasons indicated above.
2 out of 5
by A verified traveler from k

Room smelled like smoke

Posted Jul 28, 2014
Room smelled like it was smoked in heavily and it was a non-smoking room. No mattress pad on the bed and the bed felt like it was 1000 years old no support.
4 out of 5
Recommended
for Everyone
by A verified traveler

Decent lodging, good location, great price

Posted Jul 23, 2014
The hotel is easy to find, right near major highways. There are plenty of stores and restaurants nearby. The facility itself was nice, and considering the low price, it was a great bargain. Staff was excellent.
Comment from Hotel Management
Jul 28, 2014 by General Manager, Hotel Management
Dear Verified Traveler, Tahnk you for taking the time to share your feedback regarding our property. Kind Regards,
3 out of 5
Recommended
for Personal Event
by Roger from LI

Breakfast good, indoor pool cold, no jacuzzi

Posted Jul 21, 2014 on Hotels.com
Breakfast good, indoor pool cold, no jacuzzi
Comment from Hotel Management
Jul 29, 2014 by Gneral Manager, Hotel Management
Hi Mr. Roger, Thank you so much for your feedback regarding your stay in the Farmington area. I'm wondering if you have the correct hotel as we have a jacuzzi next to our pool. Please feel free to contact me if you have any questions. Kind Regards,
4 out of 5
Recommended
for Personal Event
by A verified traveler

Great stay

Posted Jul 15, 2014 on Hotels.com
Overall this hotel was very good. Only stayed one night for a concert, but the time there was great. The only issue I would have is the breakfast was not that great, especially since you have to pay for it.
5 out of 5
Recommended
for Personal Event
by A verified traveler

This traveler left a rating score only Posted Jul 13, 2014 on Hotels.com