Ratings based on 90 Verified Reviews

They paid and stayed. We double-checked.
3.5 out of 5
93% of guests recommend
3.8 Room cleanliness
3.8 Service & staff
3.5 Room comfort
3.6 Hotel condition
They paid and stayed.
We double-checked.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Boston Ma

Beautiful

Posted Dec 15, 2014
Quiet comfortable and just what I needed. My fiancee enjoyed it also. She said it was very refreshing to be at a hotel where she could relax and just be herself.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom chino ca.

Awe.. Was perfect for our stay while our son won

Posted Nov 18, 2014
Perfect .. Coffee Clean. Helped with rates and directions thank you Laura ! And very nice other workers during the time of our stay ! Thank you !!
1 out of 5
Recommended
for Families
by Bonniefrom Eagle Rock

Look elsewhere!

Posted Oct 31, 2014 on Hotels.com
We arrived at 8:30 pm and waited 20 minutes for someone to come to the front desk to check us in. Called the hotel from our mobile phone and still no answer. Weird! Not worth the $100+ nightly rate. Plenty of other options in Vernon/Manchester area, so look elsewhere if you can. Doors left open. Not secure. No amenities. Scratchy towels. Top to bottom, you can do better nearby.
4 out of 5
Recommended
for Families
by Johnfrom Philadelphia

Well worth it!

Posted Oct 22, 2014 on Hotels.com
Large, comfortable room, very helpful staff, easy to find off of I-84, well worth the rate. Highly recommend!
3 out of 5
Recommended
for Everyone
by A verified travelerfrom New Hampshire

Okay for a night

Posted Oct 21, 2014
Got to the hotel and was greeted by a nice desk guy (David). The room was nice but was disappointed to see that the room phone didn't work and the tub faucet was leaking loud enough to make me get up to shut the door when I went to bed. Other than that, it was fine for a night.
1 out of 5
by A verified travelerfrom Bayville, NJ

Worst stay, room smelled like an ashtray

Posted Oct 20, 2014
Pros: Nothing
Cons: Disinfect rooms and make some smoke free.
This was the worst smelling room, like an ashtray. When we asked for a new room we were told all rooms smell like this one? We arrived late night and had to wait to be acknowledged after ringing a bell on the counter then calling a room # as directed by a sign on the counter. 30 minutes later we were sort of checked in. A complete joke. Also as we are pet owners it is nice that this hotel accepts pets BUT they should be in same area not all over as we left the elevator to our room about ten dogs started barking and yapping all over the floor, different rooms.
2 out of 5
Recommended
for Getaway With Friends
by A verified traveler

Not what I thought

Posted Oct 7, 2014 on Hotels.com
Thought Extended Stay America had Free breakfast. Only had coffee and fruit. Rooms smelled musty.
3 out of 5
Recommended
for Business Travelers
by A verified travelerfrom NY

good for one night on the cheap

Posted Oct 3, 2014
Pros: friendly staff at the reception, clean rooms, clean sheets and bathroom.
Cons: What could be better: Quality of bedding. More tissues in the room and softer tissue paper (facial, and bathroom) Glass cups in the kitchen.
Location: Mall and a couple of typical restaurants (Applebees, etc)
friendly staff at the reception, clean rooms, clean sheets and bathroom. What could be better: 1. Quality of bedding. 2. More tissues in the room and softer tissue paper (facial, and bathroom) 3. Leave glass cups in the kitchen, if you already have one All in all not a bad experience but somewhat of a "meh" ... for another 40 bucks you can get much better.
5 out of 5
Recommended
for Everyone
by A verified travelerfrom Massachusetts

Thank you Destiny!

Posted Sep 29, 2014
My experience was excellent. Hotel staff. ..her name was Destiny went out of her way to make sure I had everything I needed to make my stay that much more relaxing. I plan on returning soon.
2 out of 5
by A verified travelerfrom Miami, Fl.

Very Basic

Posted Sep 16, 2014
Pros: Not much.
Cons: Brighter light bulbs. Better breakfast.
Stayed for two nights. No maid service second night. Breakfast very skimpy. Coffee, tea. a granola bar and a muffin. No juice, no milk , not any cereal. Many parts of the day there was no one at the hotel front desk.