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Reviews of Hampton Inn & Suites Hartford/Farmington

2.5 out of 5
Hampton Inn & Suites Hartford/Farmington
301 Colt Hwy, Farmington, CT

Reviews

8.8

Excellent

Rating 10 - Excellent. 611 out of 1001 reviews" "
Rating 8 - Good. 256 out of 1001 reviews" "
Rating 6 - Okay. 71 out of 1001 reviews" "
Rating 4 - Poor. 33 out of 1001 reviews" "
Rating 2 - Terrible. 30 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Stephanie

Traveled with family
Tv only works when it wants to because it’s satellite. Snacks are $5 for a bag of 4 chips & front desk staff is not the friendliest, sounding annoyed when ever you need to call them for help.
Stayed 1 night in Apr 2024

10/10 Excellent

Joy

Traveled with family
Liked: Amenities
Good Breakfast! Great spot! Pool is fun and clean. Staff is great. Rooms are nice and beds comfy.
Stayed 1 night in Apr 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a very pleasant experience. The front desk person was very kind and professional. Overall a great experience.
Stayed 1 night in Apr 2024

8/10 Good

Shannon

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great night stay. Comfy bed, clean facilities and a wonderful hot tub! East drive to the XL center for our concert!
Stayed 1 night in Apr 2024

6/10 Okay

Michael, North Andover

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay away from the room that butts the elevator!!!
Stayed 1 night in Apr 2024

10/10 Excellent

Joy

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
James was fantastic in assisting us with checkin. Would definitely stay here again. Room was perfect.
Stayed 1 night in Apr 2024

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
wonderful continental breakfast every day!!
Stayed 3 nights in Mar 2024

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and helpful. Facilities were very clean. We coukd hear the next room over play music all night, otherwise it was great. Nice comfortable bed.
Stayed 1 night in Mar 2024

6/10 Okay

Wai Yin

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Denise

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an awesome hotel the staff was priceless. The option for breakfast food could have been a little better.
Stayed 2 nights in Mar 2024

10/10 Excellent

Pablo

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable
Stayed 1 night in Mar 2024

10/10 Excellent

Barbara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and comfortable
Stayed 1 night in Mar 2024

8/10 Good

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Aubrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very large, clean and quiet. I really appreciated the help fromt he front desk and everyone went above and beyond. I would highly recommend this hotel, it was an excellent experience.
Stayed 3 nights in Mar 2024

10/10 Excellent

Keith, Wallington

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was smooth. Room is nice
Stayed 1 night in Mar 2024

10/10 Excellent

Lawrence

Traveled with family
Liked: Amenities
Staff were excellent at checking and assistance. Breakfast was below average and did not meet my expectations
Stayed 1 night in Mar 2024

10/10 Excellent

Adam

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice clean quiet was abe to park a big box truck in the parking lot with no issues. Helpful girl at check in. Nice place
Stayed 1 night in Mar 2024

10/10 Excellent

Claudia

i like
Stayed 1 night in Mar 2024

8/10 Good

Thomas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and efficient people at the front desk. Hotel was very clean. Breakfast was good.
Stayed 1 night in Mar 2024

2/10 Terrible

Gregory

Disliked: Cleanliness
Stayed 1 night in Mar 2024

8/10 Good

Rhett

Stayed 1 night in Mar 2024

10/10 Excellent

Carly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms quiet, had our dog with us and had lots of grass set up with bags and garage available
Stayed 1 night in Mar 2024

2/10 Terrible

Hira

Traveled with family and small children
Disliked: Staff & service, property conditions & facilities
We took our kids to have a fun weekend getaway - We planned on visiting museum nearby and have the kids play in the pool and hot tub and have a nice cozy evening. But no! the hotel had other plans! There was so much drinking in the pool area. Foul language was being heavily used around kids in a very loud manner. It was overall a huge disappointment
Stayed 1 night in Feb 2024

4/10 Poor

roxanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

Greg

Stayed 1 night in Feb 2024

10/10 Excellent

MARINA

Liked: Cleanliness, staff & service
Stayed 2 nights in Feb 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and new
Stayed 1 night in Feb 2024

10/10 Excellent

Keri Ann

Stayed 2 nights in Jan 2024

10/10 Excellent

Yadlyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Carol

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room was very spacious.
Stayed 2 nights in Jan 2024

6/10 Okay

Gilford

Business traveler, Traveled with partner
Liked: Amenities, property conditions & facilities
The hotel was particularly noisy during our stay… early mornings, late evenings….i would probably request a room on the third floor considering how loud it was.
Stayed 6 nights in Jan 2024

10/10 Excellent

Timothy

Stayed 1 night in Jan 2024

6/10 Okay

Heather

Traveled with family
Liked: Property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Doris

Stayed 1 night in Jan 2024

10/10 Excellent

Peter

Stayed 1 night in Jan 2024

6/10 Okay

Sharon

Stayed 1 night in Dec 2023

10/10 Excellent

susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2023

6/10 Okay

Woodrow

Stayed 1 night in Dec 2023

2/10 Terrible

Marianne

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sucks
Stayed 2 nights in Nov 2023

10/10 Excellent

Giselle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, sleek, up to date mordern
Stayed 1 night in Nov 2023
Response from James on Nov 29, 2023
Thank you for filling out the Hilton survey after your recent stay at the Hampton Inn & Suites in Farmington CT. Your feedback is extremely important to us as we are constantly stiving to provide the best guest experiences possible. We look forward to welcoming you back to our property should your travels bring you back to our area. Sincerely,James KGuest Service Representative

6/10 Okay

Paul

Traveled with family and small children
Liked: Staff & service
Heated pool not heated as advertised
Stayed 2 nights in Nov 2023

10/10 Excellent

Paul

Traveled with family
Veterans Day retreat
Pool and hot tub were very good. Comfy beds in spacious room
Stayed 2 nights in Nov 2023
Response from James on Nov 20, 2023
Greetings Paul,Thank you for taking the time to share your recent experience through the Hilton on-line guest satisfaction survey. It is our company’s principal goal to ensure your complete satisfaction and your participation in our survey provides us with valuable information we’ll use to continue creating outstanding travel experiences for our guests. Again, many thanks for taking the time to respond to our survey. Your suggestions and point of view will help shape the future operations of our hotel. If I may be of service in the future, please do not hesitate to contact me. I look forward to welcoming you back as a guest of the Hampton Inn & Suites Farmington, CT.Sincerely,James KaramGuest Service RepresentativeHampton Inn & Suites Farmington, CT

8/10 Good

Ann M

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from James on Nov 20, 2023
Greetings Ann,I wanted to take this opportunity to personally thank you for filling out the Hilton survey in regards to your recent stay at the Hampton Inn & Suites Farmington, CT. We love hearing from our guests. I noticed you gave us a 4 out of 5. Is there anything in particular that we could have done to exceed your expectations? We would love to improve the guest experience and I hope you choose to stay with us again should your travels bring you to the Farmington area. Please let me know if I could be of any assistance to you. Sincerely,James KaramHampton Inn & Suites Farmington, CT

10/10 Excellent

Eunice

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Definitely will go Again
Absolutely amazing!!! Atmosphere was nice and friendly. It smell amazing the room was very clean and had extra items for us. Breakfast was made really well.
Stayed 1 night in Nov 2023
Response from James on Nov 20, 2023
Greetings Eunice,Thank you for taking the time to share your recent experience through the Hilton on-line guest satisfaction survey. It is our company’s principal goal to ensure your complete satisfaction and your participation in our survey provides us with valuable information we’ll use to continue creating outstanding travel experiences for our guests. Again, many thanks for taking the time to respond to our survey. Your suggestions and point of view will help shape the future operations of our hotel. If I may be of service in the future, please do not hesitate to contact me. I look forward to welcoming you back as a guest of the Hampton Inn & Suites Farmington, CT.Sincerely,James KaramGuest Service RepresentativeHampton Inn & SuitesFarmington, CT

10/10 Excellent

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Farmington stay
Great location great staff
Stayed 1 night in Nov 2023
Response from James on Nov 20, 2023
Greetings Sylvia,Thank you for taking the time to share your recent experience through the Hilton on-line guest satisfaction survey. It is our company’s principal goal to ensure your complete satisfaction and your participation in our survey provides us with valuable information we’ll use to continue creating outstanding travel experiences for our guests. Again, many thanks for taking the time to respond to our survey. Your suggestions and point of view will help shape the future operations of our hotel. If I may be of service in the future, please do not hesitate to contact me. I look forward to welcoming you back as a guest of the Hampton Inn & Suites Farmington, CT.Sincerely,James KaramGuest Service RepresentativeHampton Inn & SuitesFarmington, CT

8/10 Good

Woodrow

Stayed 1 night in Nov 2023

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean
Stayed 1 night in Oct 2023